Oki C5300n OKI C5300 User's Guide: Mac (Am English) - Page 193

Miscellaneous problems

Page 193 highlights

Miscellaneous problems The power is on, but the printer does not go online. Possible cause Bad connection Remedy Switch off the printer and disconnect the power cable. Reconnect the power cable and switch the printer on. If this does not clear the fault, call for service. Print processing does not start. Possible cause Printer error Remedy Check the control panel. If an error message is displayed, correct the problem. Print processing cancels. Possible cause Remedy The printer interface cable is faulty. The time out setting is too short. Replace the printer interface cable. Reset time out in the menu to a higher value (SYS CONFIG MENU → WAIT TIMEOUT). Printer makes a strange noise. Possible cause Remedy The printer is not horizontal. Place the printer on a stable, level surface. There are scraps of Check the inside of the printer and remove any paper or other foreign such objects. matter inside the printer. The top cover is not firmly shut. Press the left and right sides of the top cover. C5300 Troubleshooting • 193

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C5300 Troubleshooting
• 193
Miscellaneous problems
The power is on, but the printer does not go online.
Print processing does not start.
Print processing cancels.
Printer makes a strange noise.
Possible cause
Remedy
Bad connection
Switch off the printer and disconnect the power
cable. Reconnect the power cable and switch the
printer on. If this does not clear the fault, call for
service.
Possible cause
Remedy
Printer error
Check the control panel. If an error message is
displayed, correct the problem.
Possible cause
Remedy
The printer interface
cable is faulty.
Replace the printer interface cable.
The time out setting is
too short.
Reset time out in the menu to a higher value
(
SYS CONFIG MENU
WAIT TIMEOUT
).
Possible cause
Remedy
The printer is not
horizontal.
Place the printer on a stable, level surface.
There are scraps of
paper or other foreign
matter inside the printer.
Check the inside of the printer and remove any
such objects.
The top cover is not
firmly shut.
Press the left and right sides of the top cover.