Panasonic HL-BD82S Operating Instructions - Page 35

Solving Operational Problems

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ENGLISH Solving Operational Problems Before calling for service, check the following to avoid unnecessary service charges. Oven Problem Problem Solving Steps F03 or F04 Error appears in the display window. A problem with latch mechanism occurred. Remove power and turn it back on again after a few seconds. The oven should run a latch auto-test. If condition persists, note the code number and call an authorized service center. Other F__ Error appears in Remove power and turn it back on again after a few seconds. If condition persists, note the display window. the code number and call an authorized service center. The oven display stays OFF Turn off power at the main power supply (fuse or breaker box). Turn breaker back on. If condition persists, call an authorized service center. Keys react even when only Water is on or around the Command Keys, for example. their vicinity is touched. Cooling fan continues to The fan turns off automatically when the electronic components have cooled sufficiently. run after oven is turned off Oven door is locked and will not release, even after cooling Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on. The oven should reset itself and will be operable. Oven is not heating Check the circuit breaker or fuse box to your house. Make sure there is proper electrical power to the oven. Make sure the oven temperature has been selected. Oven is not cooking evenly Check oven calibration. Adjust calibration if necessary (see To Set Temperature, Page 15). Refer to cook charts for recommended rack position. Always reduce recipe temperature by 25 °F (15 °C) when baking with Convention Bake mode. Oven temperature is too hot or too cold The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 15. Oven light is not working properly Replace or reinsert the light bulb if loose or defective. See Page 33. Touching the bulb with fingers may cause the bulb to burn out. Oven light stays on Check for obstruction in oven door. Check to see if hinge is bent or door switch broken. Cannot remove lens cover There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry on light towel prior to attempting to remove the lens cover. Oven will not Self-Cleaning Allow the oven to cool before running Self-Cleaning. Always wipe out loose soils or heavy properly spill-over before running Self-Cleaning. If oven is badly soiled, set oven for a four-hour Self-Cleaning. See Preparing the Oven for Self-Cleaning, Page 28 to 29. Clock and timer are not working properly Make sure there is proper electrical power to the oven. See the Clock and Timer sections on Page 11. Excessive moisture When using Bake mode, preheat the oven first. Convection Bake and Convection Roast will eliminate any moisture in oven (this is one of the advantages of convection). Porcelain chips When oven racks are removed and replaced, always tilt racks upward and do not force them to avoid chipping the porcelain. Service Data Record For authorized service or parts information see paragraph "Warranty .." The location of the serial tag on the product can be seen when the oven door is opened. It is located on the left side, centered vertically just inside the oven cavity. See Page 6. Now is a good time to write this information in the space below provided. Keep your invoice for warranty validation. Model Number Serial Number Date of Installation or Occupancy 35

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ENGLISH
35
Before calling for service, check the following to avoid unnecessary service charges.
Oven Problem
Problem Solving Steps
F03 or F04 Error appears
in the display window.
A problem with latch mechanism occurred. Remove power and turn it back on again after
a few seconds. The oven should run a latch auto–test. If condition persists, note the code
number and call an authorized service center.
Other F__ Error appears in
the display window.
Remove power and turn it back on again after a few seconds. If condition persists, note
the code number and call an authorized service center.
The oven display stays
OFF
Turn off power at the main power supply (fuse or breaker box). Turn breaker back on. If
condition persists, call an authorized service center.
Keys react even when only
their vicinity is touched.
Water is on or around the Command Keys, for example.
Cooling fan continues to
run after oven is turned off
The fan turns off automatically when the electronic components have cooled sufficiently.
Oven door is locked and
will not release, even after
cooling
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on.
The oven should reset itself and will be operable.
Oven is not heating
Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.
Oven is not cooking evenly
Check oven calibration. Adjust calibration if necessary (see To Set Temperature,
Page 15). Refer to cook charts for recommended rack position. Always reduce recipe
temperature by 25 °F (15 °C) when baking with Convention Bake mode.
Oven temperature is too
hot or too cold
The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 15.
Oven light is not working
properly
Replace or reinsert the light bulb if loose or defective. See Page 33. Touching the bulb
with fingers may cause the bulb to burn out.
Oven light stays on
Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.
Cannot remove lens cover
on light
There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
towel prior to attempting to remove the lens cover.
Oven will not Self-Cleaning
properly
Allow the oven to cool before running Self-Cleaning. Always wipe out loose soils or heavy
spill-over before running Self-Cleaning. If oven is badly soiled, set oven for a four-hour
Self-Cleaning. See Preparing the Oven for Self-Cleaning, Page 28 to 29.
Clock and timer are not
working properly
Make sure there is proper electrical power to the oven. See the Clock and Timer sections
on Page 11.
Excessive moisture
When using Bake mode, preheat the oven first. Convection Bake and Convection Roast
will eliminate any moisture in oven (this is one of the advantages of convection).
Porcelain chips
When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
Service Data Record
For authorized service or parts information see paragraph “Warranty ..”
The location of the serial tag on the product can be seen when the oven door is opened. It is located on the left side,
centered vertically just inside the oven cavity. See Page 6. Now is a good time to write this information in the space
below provided. Keep your invoice for warranty validation.
Model Number ____________ Serial Number ________________ Date of Installation or Occupancy _______________
Solving Operational Problems