Sanyo MM-7400 User Guide - Page 89
Resetting and Locking Your Phone Through SMS - esn
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Resetting and Locking Your Phone Through SMS When your phone is lost or stolen, you can erase your important personal information (such as Contacts entries, call history, and messages) and lock your phone by sending a special formatted SMS message to your phone. From your computer, sign on to www.sprintpcs.com and send a message to your phone (input your 10-digit Sprint PCS Phone Number) in the following format: \ \ RESET **** RESET - your defined passcode. The default passcode is your phone's 11-digit ESN (Electronic Serial Number), which is written on the package or on the phone itself. The locked phone will display the following message: "If found, please call Sprint Customer Service 1-888-211-4727." Note: To send a message from mailer software, input your 10-digit Sprint PCS Phone Number followed by "@messaging.sprintpcs.com." To activate this feature, the following presetting is required: 1. Press to access the main menu. 2. Select Settings and press . 3. Select Security and press . 4. Enter your lock code. 5. Select Others and press . 6. Select Found Me and press . 7. Select Reset/Lock and press . 8. Select Enable and press . To unlock a phone that has been locked through SMS, bring the phone to a Sprint Store. Changing the Passcode To change the passcode for the special formatted SMS messages: 1. Follow steps 1-6 above. 2. Select Chg Passcode and press . 3. Enter new passcode (11 digits). 4. Reenter the new passcode. Section 2C: Setting Your Phone's Security 76