Sharp 3800M Operation Manual - Page 130

Problem, Possible cause, Solution

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Troubleshooting 13 Problem Possible cause Solution The machine The inteface cable might not be prints wrong connected properly. data or incorrect characters. The interface cable is not IEEE1284 compliant or a switch box / pass-through device does not respond to high speed data transfer. Check the interface connection. See page 103 Use the interface cable included with the FO-3800M. Remove any switch box / pass-through device connected FO-3800M. See the parallel interface specifications. See page 102, 128 Printing is too slow. If using Windows 3.1x, Print manager may be disabled. There may be too many applications open. Double-click the Printers icon in Control Panel and check the Use Print Manager box. Close all unnecessary applications before printing. The resolution is set to 600 dpi. Set the resolution to 300 dpi. See page 113 The computer may have insufficient random-access memory (RAM). Install more random-access memory (RAM) in your computer. See page 104 The machine does not print the full image. The page layout is too compex. Simplify the page layout. Resolution is set to 600 dpi. Set the resolution to 300 dpi. See page 113 Page orientation setting may be Change the page orientation with the incorrect. printer driver. See page 113 There may be too many applica- Close all unnecessary applications tions open. before printing. The paper in the machine may be larger than the paper size specified in your application or printer driver. The interface cable is not IEEE1284 compliant or a switch box / pass-through device does not respond to high speed data transfer. Load the correct paper into the machine. Use the interface cable included with the FO-3800M. Remove any switch box / pass-through device connected FO-3800M. See the parallel interface specifications. See page 102, 128 The CPU specifications may be Check that the CPU of your computer incorrect. is 486DX 66MHz or better. See page 104 The computer may have insufficient Install more random-access memory random-access memory (RAM). (RAM) in your computer. See page 104 The machine The interface cable might not be Check the interface connection. does not scan. connected properly. See page 103 120 TROUBLE? UK 13 TROUBLE LEO.p65 120 30/03/00, 17:42

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TROUBLE?
13
Troubleshooting
Problem
Possible cause
Solution
The computer may have
insufficient random-access
memory (RAM).
There may be too many
applications open.
Close all unnecessary applications
before printing.
If using Windows 3.1x, Print
manager may be disabled.
Double-click the Printers icon in
Control Panel and check the Use
Print Manager box.
The inteface cable might not be
connected properly.
The machine
prints wrong
data or incorrect
characters.
Printing is too
slow.
Check the interface connection.
See page 103
The interface cable is not IEEE-
1284 compliant or a switch box /
pass-through device does not
respond to high speed data
transfer.
Use the interface cable included with
the FO-3800M. Remove any switch
box / pass-through device connected
FO-3800M. See the parallel interface
specifications. See page 102, 128
The resolution is set to 600 dpi.
Set the resolution to 300 dpi. See
page 113
Install more random-access memory
(RAM) in your computer. See
page 104
Simplify the page layout.
The page layout is too compex.
The machine
does not print
the full image.
Resolution is set to 600 dpi.
Set the resolution to 300 dpi. See
page 113
Page orientation setting may be
incorrect.
Change the page orientation with the
printer driver. See page 113
There may be too many applica-
tions open.
Close all unnecessary applications
before printing.
The paper in the machine may
be larger than the paper size
specified in your application
or printer driver.
Load the correct paper into the
machine.
The interface cable is not IEEE-
1284 compliant or a switch box /
pass-through device does not
respond to high speed data
transfer.
Use the interface cable included with
the FO-3800M. Remove any switch
box / pass-through device connected
FO-3800M. See the parallel interface
specifications. See page 102, 128
The CPU specifications may be
incorrect.
Check that the CPU of your computer
is 486DX 66MHz or better. See page 104
Install more random-access memory
(RAM) in your computer. See page 104
The computer may have insufficien
t
random-access memory (RAM).
The interface cable might not be
connected properly.
Check the interface connection.
See page 103
The machine
does not scan.
UK 13 TROUBLE LEO.p65
30/03/00, 17:42
120