Sharp MX-M350N Fax Guide - Page 88

Problems And Solutions

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PROBLEMS AND SOLUTIONS If you experience a problem with the fax function, first check the following table. If you cannot solve the problem using the following table, see chapter 6 of the Operation manual (for general information and copier operation). Problem Check Solution Page The machine does Is the fax power switch turned on? Turn on the fax power "Fax power switch", not operate. switch. page 0-4. Dialing is possible. not Is the telephone line properly Check the connections. connected? "Line connection", page 0-4. Is the machine power switch Turn the machine power Operation manual (for turned on? switch on. general information and copier operation), page 1-17. Is the machine in fax mode? Press the [IMAGE SEND] key "BASIC PROCEDURE FOR to set the machine to fax mode. SENDING FAXES", page 2-2. Does the receiving fax machine have paper? The receiving machine does not receive your fax. Does the receiving machine support G3 transmission? Are the sub-address and passcode correct? Check with the operator the receiving machine. of _ Is the receiving machine ready to receive? Was the original size detected Check the transmittable "CHECKING THE SIZE correctly? sizes. OF A LOADED ORIGINAL", page 1-8. Was the original placed so that the Make sure the original is "LOADING A The transmitted image prints out blank at the receiving side. correct side is scanned? If the receiving machine is using thermal paper, was the thermal paper placed so that the correct side is scanned. Check with the operator of the other machine. DOCUMENT", page 1-7. _ loaded with the wrong side out? Were line conditions poor due to Try the transmission again. _ The transmitted image is distorted. thunder or another reason? Were the resolution and exposure settings suitable? Check the resolution exposure settings. and "SELECTING RESOLUTION AND EXPOSURE SETTINGS", pages 1-10 and 1-11. Transmission does Is the machine's clock set to the Set the clock to the correct Operation manual (for not take place at the correct time? time. general information and specified time. copier operation), page 2-12. 7-4 Downloaded From ManualsPrinter.com Manuals

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7-4
PROBLEMS AND SOLUTIONS
If you experience a problem with the fax function, first check the following table. If you cannot solve the problem using
the following table, see chapter 6 of the Operation manual (for general information and copier operation).
Problem
Check
Solution
Page
The machine does
not operate.
Is the fax power switch turned on?
Turn on the
fax
power
switch.
"Fax
power
switch",
page 0-4.
Dialing
is
not
possible.
Is the telephone line properly
connected?
Check the connections.
"Line connection", page
0-4.
Is the machine power switch
turned on?
Turn the machine power
switch on.
Operation
manual
(for
general
information
and
copier operation), page 1-17.
Is the machine in fax mode?
Press the [IMAGE SEND] key
to set the machine to fax mode.
"BASIC PROCEDURE FOR
SENDING FAXES", page 2-2.
The
receiving
machine
does
not
receive your fax.
Does the receiving fax machine
have paper?
Check with the operator of
the receiving machine.
_
Does
the
receiving
machine
support G3 transmission?
Are
the
sub-address
and
passcode correct?
Is the receiving machine ready to receive?
Was the original size detected
correctly?
Check
the
transmittable
sizes.
"CHECKING THE SIZE
OF
A
LOADED
ORIGINAL", page 1-8.
The
transmitted
image prints out blank
at the receiving side.
Was the original placed so that the
correct side is scanned?
Make sure the original is
placed so that the correct
side is scanned.
"LOADING
A
DOCUMENT", page 1-7.
If the receiving machine is using
thermal paper, was the thermal paper
loaded with the wrong side out?
Check with the operator of
the other machine.
_
The
transmitted
image is distorted.
Were line conditions poor due to
thunder or another reason?
Try the transmission again.
_
Were the resolution and exposure
settings suitable?
Check the resolution and
exposure settings.
"SELECTING
RESOLUTION
AND EXPOSURE SETTINGS",
pages 1-10 and 1-11.
Transmission
does
not take place at the
specified time.
Is the machine's clock set to the
correct time?
Set the clock to the correct
time.
Operation
manual
(for
general
information
and
copier operation), page 2-12.
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