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Toshiba Satellite M35-S4561 User Guide - Page 195

Contacting Toshiba, Toshiba voice contact

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195 If Something Goes Wrong If you need further assistance Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem. ❖ Backup copies of your Windows operating system and all other preloaded software on your choice of media. ❖ Name and version of the program involved in the problem along with its installation media. ❖ Information about what you were doing when the problem occurred. ❖ Exact error messages and when they occurred. For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273

Section	Page
Satellite® M35 Series User’s Guide	1
Contents	25
Introduction	33
This guide	34
Safety icons	35
Other documentation	36
Service options	37
Chapter 1: Getting Started	38
Selecting a place to work	38
Creating a computer-friendly environment	38
Keeping yourself comfortable	39
Other precautions	42
Setting up your computer	44
Setting up your software	45
Registering your computer with Toshiba	46
Adding external devices	46
Connecting to a power source	47
Charging the main battery	50
Using the computer for the first time	51
Opening the display panel	51
Turning on the power	51
Using the TouchPad™	52
Scrolling with the TouchPad™	53
Using the Control buttons	53
Disabling or enabling the TouchPad	54
Installing additional memory (optional)	55
Removing a memory module	59
Using an external keyboard	61
Using a mouse	61
Connecting a local printer	61
Connecting an optional external diskette drive	62
Connecting external speakers or headphones	63
Connecting a microphone	63
Turning off the computer	64
Closing the display panel	65
Using external display devices	65
Connecting the display device	66
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	69
Chapter 2: Learning the Basics	70
Computing tips	70
Using the keyboard	72
Character keys	72
Making your keyboard emulate a full-size keyboard	72
Ctrl, Fn, and Alt keys	73
Function keys	73
Windows ® special keys	74
Overlay keys	74
Using the overlay to type numeric data	75
Starting a program	76
Starting a program from the Start menu	76
Starting a program from Windows ® Explorer	77
Starting a program from the Run dialog box	78
Saving your work	79
Printing your work	81
Backing up your files	82
Restoring your work	82
Using the DVD-ROM or multi-function drive	83
Drive components and control buttons	84
DVD-ROM drive components	84
CD/DVD control buttons	85
Inserting a disc	86
Viewing the contents of a CD or DVD	88
Removing a disc with the computer on	88
Removing a disc with the computer off	89
Caring for CDs or DVDs Discs	89
Using PC Cards	90
Hot swapping	90
Using Secure Digital™ (SD™) Cards	91
Setting up for communications	91
Connecting the modem to a phone line	92
Connecting your computer to a network	92
Powering down the computer	93
Using the Turn off computer or Shut down command	93
Using Hibernation Mode	96
Using Standby Mode	98
Toshiba’s online resources	100
Using your computer at the office	101
Using a computer lock	101
Caring for your computer	102
Cleaning the computer	102
Moving the computer	103
Chapter 3: Mobile Computing	104
Toshiba’s energy-saver design	104
Running the computer on battery power	104
Battery Notice	105
Power management	105
Using additional batteries	106
Charging the batteries	106
Maximizing battery life	107
Charging the main battery	108
Charging the RTC battery	109
Monitoring battery power	110
Determining remaining battery power	111
Conserving battery power	113
Power profiles in Windows XP	114
Using a hot key to set the power profile	114
Additional options for power	115
What to do when the battery runs low	115
What to do when the battery alarm sounds	116
Changing the main battery	116
Removing the battery from the computer	117
Inserting the battery in the computer	119
Disposing of used batteries	119
Traveling tips	120
Chapter 4: Expansion Options	121
Devices for office computing	121
Connecting external (optional) devices	122
Using an external keyboard	122
Using a mouse	122
Connecting a USB mouse	122
Using a printer	122
Setting up your printer	123
Chapter 5: Enhancing Productivity	127
Exploring the desktop	127
Finding your way around the desktop	128
Setting up for communications	131
Determining the COM port	131
Connecting the modem to a telephone line	132
Connecting your computer to a network	132
An overview of using the Internet	134
The Internet	135
The World Wide Web	135
Internet Service Providers	135
Connecting to the Internet	136
Surfing the Internet	136
Internet features	137
Uploading and downloading files from the Internet	138
Exploring audio features	138
Playing an audio CD	138
Playing CDs using Auto-Run	140
Creating a CD	140
Recording sounds	140
Using external speakers or headphones	143
Using the i.LINK® port	143
Inserting and removing hard drives	144
Inserting and removing PC Cards	146
Inserting a PC Card	146
Removing a PC Card	147
Setting up a PC Card for your computer	148
Using SD™ Cards	148
Inserting an SD™ Card	149
Removing an SD™ Card	149
Connecting your modem to a telephone line	150
Connecting to a phone line	150
Using the Wi-Fi® Wireless LAN Mini PCI module	152
Chapter 6: Toshiba Utilities	153
Fnesse®	154
Starting Fnesse®	154
Using the keyboard or pointing device to assign keys	156
Viewing existing key assignments	157
Changing or removing existing key assignments	157
TOSHIBA Console	158
Customizing Your Computer	159
Network	159
Security	159
Power Management	159
Mouse utility	161
Hotkey utility	161
Toshiba Hardware Settings	162
Toshiba Picture Enhancement Utility	164
CD/DVD Drive Acoustic Silencer	164
Enabling Hibernation	165
Setting user passwords	165
Using an instant password	166
Setting a user password	167
Disabling a user password	167
Using a supervisor password	168
Setting a supervisor password	168
Deleting a supervisor password	169
Chapter 7: If Something Goes Wrong	170
Problems that are easy to fix	170
Problems when you turn on the computer	172
The Windows ® operating system is not working	173
Using Startup options to fix problems	174
Internet problems	175
The Windows® XP operating system can help you	175
Resolving a hardware conflict	176
A plan of action	176
Resolving hardware conflicts on your own	177
Fixing a problem with Device Manager	178
Memory problems	180
Power and the batteries	180
Keyboard problems	182
Display problems	182
Disk drive problems	184
DVD-ROM or multi-function drive problems	187
Sound system problems	187
PC Card problems	188
Printer problems	191
Modem problems	192
Develop good computing habits	192
If you need further assistance	194
Before you call	194
Contacting Toshiba	195
Other Toshiba Internet Web sites	196
Toshiba’s worldwide offices	196
Appendix A: Hot Keys	200
Volume Mute	200
Instant password security	201
Power usage profile	201
Stand By mode	202
Hibernation mode	203
Display modes	204
Display brightness	204
Disabling or enabling the TouchPad	205
Keyboard hot keys	205
Appendix B: Power Cable Connectors	206
Appendix C: Using ConfigFree™ with your Toshiba Computer	207
Glossary	217