Toshiba WT10-A32M Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide
Toshiba WT10-A32M Manual
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- Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 1
User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 2
the state of California only. Model: WT8-B/WT10-A Series Recordable and/or ReWritable all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 3
OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 5
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 6
safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 7
connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 8
frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe and committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 9
have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instructions of your medical device when using any Wi-Fi® or Bluetooth® or Wireless WAN functionality. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 10
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 11
in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 12
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 13
13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 14
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 15
Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Taiwan Article - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 16
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 17
stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 18
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 19
19 Trademarks Encore is a trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 20
to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 21
Contents Introduction 25 This guide 26 Safety icons 27 Other icons used 27 Your device's features and specifications ..... 28 Documentation 28 Service options 28 Precautions 29 File management tips 30 Chapter 1: Getting Started 31 Selecting a place to work 31 Features and components 32 - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 22
Using the device for the first time 38 Turning on the power 38 Initial setup 39 Setting up your software 39 Registering your device with Toshiba 39 To Shut down your device 40 To place your device in Sleep mode 40 Adding optional external devices 41 Refresh or Reset your PC - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 23
Contents 23 Chapter 3: Mobile Computing 57 Toshiba's energy-saver design 57 Running the device on battery power 57 Battery Notice 58 Power management 59 Using a microSD™ Card 76 Inserting memory media 77 Removing memory media 77 Chapter 5: Utilities 79 Function Key 80 Service Station 81 - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 24
-checking 91 Sound system problems 93 Printer problems 93 Wireless networking problems 94 Develop good computing habits 96 Data and system configuration backup in the Windows® operating system 97 If you need further assistance 101 Contacting Toshiba 101 Other Toshiba Internet Web sites 102 - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 25
(RoHS), which restricts use of certain chemicals including, but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its device component suppliers to meet RoHS requirements and verifies its suppliers' commitment to meeting RoHS requirements by conducting - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 26
retail version (if available), and may not include user manuals or all program functionality. NOTE The product specifications and configuration computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the device's features as well - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 27
Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 28
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 29
Introduction Service options 29 Precautions Your device is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 30
30 Introduction File management tips File management tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. As you work with data it exists in the device's memory. This memory is called "volatile memory" because it is only - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 31
information on the Quick Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or damage the device. Selecting a - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 32
each of the items listed in the following section, be sure to follow the provided references to sections later in this document. Front WT8 model Front Web Camera* WT10 model Front Web Camera* Display (Sample Illustration) Front view *Available on certain models ❖ Front Web Camera*-Allows you - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 33
Speakers-Allow you to listen to sounds on your device. For more information, see "Exploring audio features" on page 74. Left side WT8 model WT10 model Headphone/Microphone jack Micro HDMI™ port Speaker microSD™ slot (Sample Illustration) Left side view Micro USB port ❖ Headphone/Microphone - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 34
For more information, see "Exploring audio features" on page 74. ❖ microSD™ slot-Supports the use of microSD™ (SD™) media. For more information, see "Using a of the battery via the USB/AC adaptor. Right side WT8 model Power button Internal microphone microSD™ slot WT10 model Volume control - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 35
Getting Started Features and components 35 Top ❖ Speaker-Allows you to listen to sounds on your device. WT8 model Headphone/Microphone jack Windows® button Micro USB port WT10 model Internal microphone Power button Windows® button Volume control button (Sample Illustration) Top view ❖ - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 36
36 Getting Started Setting up your device Bottom WT8 model Strap hook WT10 model Strap hook (Sample Illustration) Bottom view ❖ Strap hook-Allows you to connect a pen strap to the device. NOTE The pen - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 37
other damage to the device. Use of an incompatible USB/AC adaptor could cause fire or damage to the device possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. To connect AC power to the device: 1 Connect the USB Power cable - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 38
38 Getting Started Charging the battery Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. Charging the battery NOTE The device's battery is not accessible by the user. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 39
The first time you turn on your device, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your device with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 40
40 Getting Started To Shut down your device To Shut down your device 1 Press the Windows® ( ) button on the side of the device to display the Start screen and swipe in from the right edge of the screen. 2 When the Windows® charms appear, touch the Settings ( ) charm. Pressing the power button - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 41
that, when you restart the device, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Setting up your software" on page 39. After starting your device for the first time you may - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 42
your data and apps you installed from the Windows® Store. Your PC settings and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will not be deleted during the Refresh process. Please make a back up of your data to external media - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 43
Getting Started Refresh or Reset your PC 43 TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained. 1 Press the Windows® ( ) button on the side of the device - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 44
44 Getting Started Refresh or Reset your PC The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your work" - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 45
Getting Started Refresh or Reset your PC 45 9 Your system will restart. The "Refreshing your PC" window appears. When the process is complete your system will reboot your Windows® operating system. Reset your PC The recovery process deletes information stored on the internal storage drive. Be - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 46
46 Getting Started Refresh or Reset your PC 6 Select Remove everything and reinstall Windows, and touch Get Started. The "Reset your PC" screen appears. (Sample Image) Reset your PC screen 7 Touch the Next button. The "Do you want to fully clean your drive?" screen appears. (Sample Image) Do you - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 47
Getting Started Connecting an external device The "Ready to reset your PC" screen appears. 47 (Sample Image) Ready to reset your PC screen 9 Touch the Reset button. The "Resetting your PC" window appears. When the process is complete your system will reboot your Windows® operating system. NOTE - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 48
with your device) to the Micro HDMI™ Out port on the side of the display panel/tablet, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your device should automatically detect - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 49
Using external display devices 49 2 Connect the monitor's video cable to the Micro HDMI™ Out port on the side of the display panel/tablet. 3 Connect the device's power cable to a live electrical outlet. 4 Turn on the external device. Your device will automatically detect the external display - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 50
Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see clean, gently wipe the display panel/tablet and exterior case with a lightly dampened cloth. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 51
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the device's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 52
52 Learning the Basics Touch screen ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 53
. Pinch-Place and pinch two fingers together to stretch or zoom out. (Applicable to apps that support this function.) Zoom in-Place and spread two fingers apart to zoom in. (Applicable to apps that support this function.) Rotate-Place two or more fingers on an item and rotate your hand. The item - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 54
54 Learning the Basics Mouse properties Swipe from left edge-Swipe in from the left edge to display an open app. Snaps open apps (swipe in from the left edge and slide the divider to adjust the app size). Displays recently opened apps (swipe in from left edge, holding your finger down, and then - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 55
Learning the Basics Saving your work 55 Starting an app using Search To start an app on the Start screen, touch the appropriate tile to open it. Swipe your finger to the left or right to reveal more available app tiles. On the Start screen swipe Up to search for an app using the Apps page. ( - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 56
recovery system, such as an external hard drive or a high-capacity microSD™ Card. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 57
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your device to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 58
variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 59
not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the battery If the device is leaking or its case is cracked, put on protective gloves to handle it - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 60
and features used. NOTE Please handle your device carefully to avoid scratching or damaging the surface. Wall Outlet-The fastest way to charge your tablet is with the included USB/AC adaptor plugged into a wall outlet. Charging the RTC battery Your device may have an internal real-time clock - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 61
Mobile Computing Charging the battery 61 Determining remaining battery power NOTE Wait a few moments after turning on the device before trying to monitor the remaining battery power. The device needs this time to check the battery's remaining capacity and perform its calculations. Touch the - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 62
62 Mobile Computing Charging the battery Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the device to enter Sleep mode or to completely shut down when - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 63
Mobile Computing Charging the battery 5 Touch Battery to display the battery options. 63 (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery lasts when you are using the device - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 64
64 Mobile Computing Charging the battery These power-saving options control the way in which the device is configured. By using them, you can increase the length of time you can use the device before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 65
battery is needed, contact the location where you purchased the device for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery. If the device is leaking or - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 66
sound Do not expose the device to fire. The batteries could explode. Do not turn on the device's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or device failure including but - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 67
cases for the device. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 68
last app opened, or between the Desktop and Start screens if no apps are open. For detailed information, please refer to the Windows® Help and Support. By or touching the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with. 68 - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 69
Exploring Your Device's Features Exploring the Start screen 69 For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles Apps page icon (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 70
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 71
Exploring Your Device's Features Exploring the desktop 71 Icons An icon represents a folder, file, or program that can be quickly activated by touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element's icon from its location in a window to the - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 72
72 Exploring Your Device's Features Windows® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 73
connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP under Networks. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 94. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 74
74 Exploring Your Device's Features Exploring audio features Connecting your device to a network You can connect your device to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 75
Exploring Your Device's Features Exploring audio features 75 5 When you have finished recording, touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, touch the field to open the on-screen keyboard. Then type a file name and touch Save. Using external speakers or - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 76
Web Camera is active. NOTE When the Web cameras are not active the indicator light is off. Using a microSD™ Card The Memory card reader supports the use of a microSD™ Card. This medium can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 77
™ Card 77 Inserting memory media NOTE To locate your microSD™ Card slot, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are facing down, away from the display. 2 Push the - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 78
78 Exploring Your Device's Features Using a microSD™ Card 4 Gently press the card inward to release it. The card pops out slightly. 5 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 79
in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system. ❖ Function Key ❖ Service Station 79 - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 80
80 Utilities Function Key Function Key NOTE The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 81
keep your new device running at its best by notifying you when updated software, firmware, documentation or other information is available for your device. The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 82
. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 83
are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs. Problems when you turn on the device These problems may occur when you turn on the power. The device will not start. Make sure you attached the USB Power cable - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 84
program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 85
Touch Restart Now under Advanced Startup. The device restarts. 7 Touch Troubleshoot from the menu. You now have several options: Refresh your device points may be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover" the Operating - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 86
Enable debugging mode Starts Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that Starts Windows® with a minimal set of drivers and services. If the device starts and runs in Safe Mode, drivers for the source of your problem. ❖ Disable driver signature enforcement - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 87
but you still have a problem using your device, the online Help can assist you in troubleshooting the problem. To open online Help: instructions ❖ Touch one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 88
88 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 89
typical problems and how to solve them: The USB Power cable to the USB/AC adaptor work correctly, but the battery will not charge. The tablet's battery be replaced. This is normal for all batteries. Visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 90
see the Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current the size of the color palette to one that is supported by the device's internal display. To change the display properties: 1 Touch & hold - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 91
is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode. Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 92
92 If Something Goes Wrong Disk or storage drive problems 3 Touch and hold the drive you wish to check. (Sample Image) Selecting the drive 4 In the pop-up menu, touch Properties. The drive's Properties box - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 93
input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 94
problems Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 95
problems 95 ❖ If another device is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other device cannot browse to a public Web site, the ISP's (Internet Service Provider) service you should confer with a support technician at a later time - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 96
this feature. Save your work! See "Computing tips" on page 51 for instructions. On a regular basis, back up the information stored on your internal storage you can follow every time you experience a problem with the device. Your ability to solve problems will improve as you learn about how the - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 97
of self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The Windows - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 98
98 If Something Goes Wrong Develop good computing habits 6 Touch OK. 7 Touch Create. 8 Touch the input field, and enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then touch Create. The Windows® operating system - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 99
data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or Security heading. Follow the on-screen instructions to back up your files. For additional Help, launch the Windows® Help and Support screen, and search for "back - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 100
complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows . This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 101
to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 102
.com Mexico and all of Latin America acclaim.toshiba.com Toshiba USA Self-Service support web site laptopforums.toshiba.com Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 103
A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 104
Appendix A Power Cord/Cable Connectors Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 105
NOTE: Some features defined in this glossary may not be available on your device. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current Apps Applications BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 106
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 107
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 108
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 109
109 Glossary bus-An electrical circuit that connects the central processing unit (CPU) with other parts of the computer, such as the video adapter, disk drives, and ports. It is the pathway through which data flows from one device to another. See also bus speed, frontside bus. bus speed-The speed - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 110
Unit (CPU). CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 111
111 Glossary Direct Current (DC)-The type of power usually supplied by batteries. DC flows in one direction. Compare Alternating Current (AC). Direct Memory Access (DMA)-A dedicated channel, bypassing the CPU, that enables direct data transfer between memory and a device. directory-See folder. - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 112
a device or program imitates another device or program. enable-To turn on a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 113
113 Glossary format-(verb) To prepare a blank disk for use with the computer's operating system. Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it. frontside bus-The primary pathway (bus) between the CPU and the - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 114
114 Glossary Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the , world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 115
115 Glossary LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 116
116 Glossary multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia-A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface-See MIDI. N network-A collection of computers - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 117
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 118
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 119
icons on the Start screen representing applications that can be accessed by selecting them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, hot swapping, serial. upload-To send a file to another computer through - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 120
120 Glossary utility-A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 121
Index A AC power 59 accessing network 74 adding optional external devices 41 apps searching 55 starting from Start screen 54 audio features 74 B backing up data 30 backing up files 52, 56 battery battery life 58 care 66 changing 65 charge time 59 charger 59 charging 38, 59 charging the real-time - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 122
50 disposal 66 environmental precautions 67 running on battery power 57 setting up 36 Device Manager fixing a problem 88 device will not start troubleshooting 83 display troubleshooting 90 display devices external 48 display, external adjusting 49 disposal information 20 disposing of your device 66 - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 123
management 59 optimum performance 59 power plans selecting power plan options 64 power saving options 63 precautions safety 29 printer troubleshooting 93 problem solving contacting Toshiba 101 Startup options 84 projector connecting 48 R real-time clock (RTC) battery 59 recording sounds 74 recovery - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 124
64 video cables 48 Service Station 81 setting low troubleshooting 90 bookmarked site not found 87 checking device properties 88 contacting Toshiba 101 corrupted/damaged data files 93 data/entire system backup 99 Device Manager 88 device will not start 83 display error message 90 display problems - Toshiba WT10-A32M | Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 125
external display problems 91 external monitor 90 good computing habits 96 hard disk drive is slow 92 high-pitched noise 93 installing hardware/software 100 missing files/trouble accessing a 69 Windows® operating system desktop 70, 77 troubleshooting 84 Windows® Store 72 wireless networking 73
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06/1
4
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 82
in this guide.
User’s Guide