Toshiba WT10-A32M Encore 2 WT8-B/WT10-A Windows 8.1 combined User's Guide - Page 84

The Windows® operating system is not working, Using Startup options to fix problems

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84 If Something Goes Wrong The Windows® operating system is not working The Windows® operating system is not working Once you are familiar with your device and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the initial startup appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers. If Windows® fails to start properly twice, the Windows® Boot menu will launch. To enter the Advanced Startup options manually: 1 Press the Windows® ( ) button on the side of the device to display the Start screen and swipe in from the right edge of the screen. 2 When the Windows® charms appear, touch the Settings ( ) charm. 3 Touch Change PC Settings. 4 Touch Update and recovery. 5 Touch Recovery.

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84
If Something Goes Wrong
The Windows
®
operating system is not working
The Windows
®
operating system is not
working
Once you are familiar with your device and used to the way
the operating system responds to your work routine, you can
easily detect if the operating system is not working correctly.
For example:
❖
The operating system fails to start after the initial startup
appears.
❖
The operating system takes a long time to start.
❖
The operating system responds differently from the
normal routine.
❖
The screen does not look right.
Unless a hardware device has failed, problems usually occur
when you change the system in some way such as installing
a new program or adding a device.
If you experience any of these problems, use the options in
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may need
to troubleshoot the Operating System and/or its settings.
There are several options to choose from depending on the
severity of the problem and your level of expertise with
computers.
If Windows
®
fails to start properly twice, the Windows
®
Boot
menu will launch. To enter the Advanced Startup options
manually:
1
Press the
Windows
®
(
) button on the side of the
device to display the Start screen and swipe in from the
right edge of the screen.
2
When the Windows
®
charms appear, touch the
Settings
(
) charm.
3
Touch
Change PC Settings
.
4
Touch
Update and recovery
.
5
Touch
Recovery
.