Adaptec 29320A-R User Guide - Page 98

Troubleshooting

Page 98 highlights

Installing the SCSI Driver For Windows 2000/2003 and XP Troubleshooting Most problems can be resolved by following the recommendations in Problems and Solutions. If you still experience problems after following the recommendations, continue with the rest of this section. Problems and Solutions I made changes to the host adapter configuration and Windows no longer boots! The boot manager for Windows 2000/2003/XP contains recovery logic to allow you to return to the last known good configuration. If you have changed your host adapter configuration and Windows no longer boots: 1 Undo any hardware changes you have made to the computer since it was last operational. 2 Restart the computer. Watch the display carefully during startup. When you see the following message at the bottom of the screen, press F8: Starting Windows... This opens the Windows Advanced Options menu. Select Last Known Good Configuration; then select a boot profile. 3 Once your computer is operational again, check all of the hardware and software configuration changes you want to make. Look specifically for conflicts with parts of the existing system configuration that are not being changed. Error Messages Error messages generated by the adpu320.sys driver can be viewed by opening the Windows Event Viewer error logs. For more information on these Error Messages, see Appendix B, Windows Error Messages. 8-9

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8-9
Installing the SCSI Driver For Windows 2000/2003 and XP
Troubleshooting
Most problems can be resolved by following the recommendations
in
Problems and Solutions
. If you still experience problems after
following the recommendations, continue with the rest of this
section.
Problems and Solutions
I made changes to the host adapter configuration and Windows no
longer boots!
The boot manager for Windows 2000/2003/XP contains recovery
logic to allow you to return to the last known good configuration. If
you have changed your host adapter configuration and Windows
no longer boots:
1
Undo any hardware changes you have made to the computer
since it was last operational.
2
Restart the computer. Watch the display carefully during
startup. When you see the following message at the bottom of
the screen, press
F8
:
Starting Windows...
This opens the Windows Advanced Options menu. Select
Last
Known Good Configuration
; then select a boot profile.
3
Once your computer is operational again, check all of the
hardware and software configuration changes you want to
make. Look specifically for conflicts with parts of the existing
system configuration that are not being changed.
Error Messages
Error messages generated by the
adpu320.sys
driver can be viewed
by opening the Windows Event Viewer error logs. For more
information on these Error Messages, see
Appendix B,
Windows
Error Messages
.