Brother International Innov-ís 1200 Users Manual - English - Page 184

Troubleshooting

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APPENDIX Troubleshooting If the machine stops operating correctly, check the following possible problems before requesting service. If the problem persists, contact your retailer or the nearest authorized service center. Symptom Probable Cause Remedy The machine is not turned on. Turn on the machine. The sewing machine does not operate. The "Start/Stop" button was not pressed. The presser foot lever is raised. The "Start/Stop" button was pressed, even though the foot controller is connected. Press the "Start/Stop" button. Lower the presser foot lever. Do not use the "Start/Stop" button when the foot controller is connected. To use the "Start/Stop" button, disconnect the foot controller. The needle is incorrectly installed. Correctly install the needle. The needle clamp screw is loose. Use the screwdriver to firmly tighten the screw. The needle is bent or blunt. Replace the needle. The combination of fabric, thread and needle is not correct. Select a thread and needle that are appropriate for the type of fabric being sewn. The presser foot that is used is not Attach the presser foot that is appropriate for the type of stitch appropriate for the type of stitch that that you wish to sew. you wish to sew. The upper thread tension is too tight. Loosen the upper thread tension. The needle breaks. The fabric is pulled too much. The spool is incorrectly installed. Lightly guide the fabric. Correctly install the spool. The area around the hole in the Replace the needle plate. Contact needle plate is scratched, or has a your retailer or the nearest authorized burr on it. service center. The area around the hole in the presser foot is scratched, or has a burr on it. Replace the presser foot. Contact your retailer or the nearest authorized service center. The bobbin case is scratched, or has a burr on it. Replace the bobbin case. Contact your retailer or the nearest authorized service center. A bobbin designed specifically for this machine is not used. Incorrect bobbins will not work properly. Only use a bobbin designed specifically for this machine. Reference page 17 page 51 page 50 page 51 page 40 page 39 page 68 page 57 - page 29 - - - page 23 182

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182
APPENDIX
— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
Troubleshooting
If the machine stops operating correctly, check the following possible problems before requesting service.
If the problem persists, contact your retailer or the nearest authorized service center.
Symptom
Probable Cause
Remedy
Reference
The sewing
machine does not
operate.
The machine is not turned on.
Turn on the machine.
page 17
The “Start/Stop” button was not
pressed.
Press the “Start/Stop” button.
page 51
The presser foot lever is raised.
Lower the presser foot lever.
page 50
The “Start/Stop” button was
pressed, even though the foot
controller is connected.
Do not use the “Start/Stop” button
when the foot controller is
connected. To use the “Start/Stop”
button, disconnect the foot
controller.
page 51
The needle breaks.
The needle is incorrectly installed.
Correctly install the needle.
page 40
The needle clamp screw is loose.
Use the screwdriver to firmly tighten
the screw.
The needle is bent or blunt.
Replace the needle.
The combination of fabric, thread
and needle is not correct.
Select a thread and needle that are
appropriate for the type of fabric
being sewn.
page 39
The presser foot that is used is not
appropriate for the type of stitch
that you wish to sew.
Attach the presser foot that is
appropriate for the type of stitch that
you wish to sew.
page 68
The upper thread tension is too
tight.
Loosen the upper thread tension.
page 57
The fabric is pulled too much.
Lightly guide the fabric.
–
The spool is incorrectly installed.
Correctly install the spool.
page 29
The area around the hole in the
needle plate is scratched, or has a
burr on it.
Replace the needle plate. Contact
your retailer or the nearest authorized
service center.
–
The area around the hole in the
presser foot is scratched, or has a
burr on it.
Replace the presser foot. Contact
your retailer or the nearest authorized
service center.
–
The bobbin case is scratched, or
has a burr on it.
Replace the bobbin case. Contact
your retailer or the nearest authorized
service center.
–
A bobbin designed specifically for
this machine is not used.
Incorrect bobbins will not work
properly. Only use a bobbin
designed specifically for this
machine.
page 23