Brother International HL 5370DW Users Manual - English - Page 147

Network problems (For HL-5350DN and HL-5370DW), Other problems, For Macintosh with USB - manual pdf

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Troubleshooting Network problems (For HL-5350DN and HL-5370DW) 7 For problems concerning using your printer on a Network, see the Network User's Guide on the CD-ROM we have supplied. Click Documentation on the menu screen. The Network User's Guide in HTML format will be installed automatically when you install the driver. Click the Start button, All Programs 1, your printer, and then User's Guide. You can also view the manuals in PDF format by accessing the Brother Solutions Center (http://solutions.brother.com/). 1 Programs for Windows® 2000 users Other problems 7 Problem Recommendation The printer cannot print. The „ Make sure that the printer cable is not damaged or broken. 'There was an error writing to „ Make sure the printer is turned on and that no error LEDs are lit on the printer. 7 LPT1: (or BRUSB) for the printer' error message is „ If you have an interface-switching device, make sure that you chose the correct displayed on your computer. printer. For Macintosh with USB 7 Problem The printer does not appear in Printer Setup Utility (Mac OS X 10.3 and 10.4) or Print & Fax in System Preferences (Mac OS X10.5). Unable to print from the application. Recommendation „ Make sure that the printer is turned on. „ Make sure that the USB interface cable is connected directly to the Macintosh. „ Make sure the printer driver is installed correctly. „ Make sure that the supplied Macintosh printer driver is installed and that it is chosen with Printer Setup Utility (Mac OS X 10.3 and 10.4) or Print & Fax in System Preferences. 137

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Troubleshooting
137
7
Network problems (For HL-5350DN and HL-5370DW)
7
For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we
have supplied. Click
Documentation
on the menu screen.
The Network User’s Guide in HTML format will be installed automatically when you install the driver. Click the
Start
button,
All Programs
1
, your printer, and then User’s Guide.
You can also view the manuals in PDF format by accessing the Brother Solutions Center
).
1
Programs
for Windows
®
2000 users
Other problems
7
For Macintosh with USB
7
Problem
Recommendation
The printer cannot print. The
‘
There was an error writing to
LPT1: (or BRUSB) for the
printer’
error message is
displayed on your computer.
±
Make sure that the printer cable is not damaged or broken.
±
Make sure the printer is turned on and that no error LEDs are lit on the printer.
±
If you have an interface-switching device, make sure that you chose the correct
printer.
Problem
Recommendation
The printer does not appear in
Printer Setup Utility
(Mac OS
X 10.3 and 10.4) or
Print & Fax
in
System Preferences
(Mac
OS X10.5).
±
Make sure that the printer is turned on.
±
Make sure that the USB interface cable is connected directly to the Macintosh.
±
Make sure the printer driver is installed correctly.
Unable to print from the
application.
±
Make sure that the supplied Macintosh printer driver is installed and that it is
chosen with
Printer Setup Utility
(Mac OS X 10.3 and 10.4) or
Print & Fax
in
System Preferences
.