Canon PIXMA MP600 Quick Start Guide - Page 83

Paper Does Not Feed Properly - drivers for mac

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Cause Unnecessary print jobs are left in queue. / Computer problems. Action Restarting your computer may solve the problem. If there are any unnecessary print jobs, follow the procedure below to delete them. (1)Open the printer properties dialog box. Refer to "Opening the Printer Properties Dialog Box Directly from the Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. (2)Click the Maintenance tab and then View Printer Status. (3)Click Display Print Queue. (4)Select Cancel All Documents (Purge Print Documents in Windows Me or Windows 98) on the Printer menu. You may not be able to select individual print jobs in Windows XP or Windows 2000. (5)When the confirmation message is displayed, click Yes. The print jobs are deleted. (1)Click the printer icon in the Dock to display the list of print jobs in progress. In Mac® OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center and double-click the name of your machine in the Printer List. (2)Select the print job to delete and click . The print jobs are deleted. Paper Does Not Feed Properly Cause Action Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled. See "Media Types You Cannot Use" on page 9. Paper Feed Rollers are dirty. If paper is not feeding properly, clean the Paper Feed Rollers. Cleaning the Paper Feed Rollers will wear the rollers, so perform this procedure only when necessary. For details on cleaning, see "Cleaning the Paper Feed Rollers (Roller Cleaning)" on page 64. Paper not loaded properly. Make sure of the following when you load paper in the machine. z When loading two or more sheets of paper, align the edges of the sheets before loading. z Always load the paper in portrait orientation, either in the Auto Sheet Feeder or the Cassette, regardless of the printing orientation. z When loading paper in the Auto Sheet Feeder, load the paper with the print side facing UP. Align the right edge of the paper stack against the Cover Guide and slide the Paper Guide so that it just touches the left edge of the stack. z When loading paper in the Cassette, load the paper with the print side facing DOWN. Align the right edge of the paper stack against the right edge of the Cassette and slide the Paper Guide against the left edge of the stack. For details on loading paper, see "Loading Paper" on page 15. Paper source selection is inappropriate. Make sure that the proper paper source is selected. If not, change the paper source using the Paper Feed Switch or the printer driver. For details, see "Changing the Paper Source" on page 14. Note When printing from your computer, if a setting other than Paper Feed Switch is selected for Paper Source in the printer driver, the printer driver settings takes precedence when printing. For details on paper source selection using the printer driver, refer to the Printer Driver Guide on-screen manual. Troubleshooting 79

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79
Troubleshooting
Paper Does Not Feed Properly
Unnecessary print jobs are left in
queue. / Computer problems.
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
(1)
Open the printer properties dialog box.
Refer to “Opening the Printer Properties Dialog Box Directly from the Start
Menu” in “Opening the Printer Properties Dialog Box (Windows)” of the
User’s Guide
on-screen manual.
(2)
Click the
Maintenance
tab and then
View Printer Status
.
(3)
Click
Display Print Queue
.
(4)
Select
Cancel All Documents
(
Purge Print Documents
in Windows Me or
Windows 98) on the
Printer
menu.
You may not be able to select individual print jobs in Windows XP or
Windows 2000.
(5)
When the confirmation message is displayed, click
Yes
.
The print jobs are deleted.
(1)
Click the printer icon in the Dock to display the list of print jobs in progress.
In Mac
®
OS X v.10.2.8, click the printer icon in the Dock to start up the
Print
Center
and double-click the name of your machine in the
Printer List
.
(2)
Select the print job to delete and click
.
The print jobs are deleted.
Cause
Action
Printing on inappropriate type of paper.
Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 9.
Paper Feed Rollers are dirty.
If paper is not feeding properly, clean the Paper Feed Rollers. Cleaning the
Paper Feed Rollers will wear the rollers, so perform this procedure only when
necessary.
For details on cleaning, see “Cleaning the Paper Feed Rollers (Roller Cleaning)”
on page 64.
Paper not loaded properly.
Make sure of the following when you load paper in the machine.
When loading two or more sheets of paper, align the edges of the sheets
before loading.
Always load the paper in portrait orientation, either in the Auto Sheet Feeder
or the Cassette, regardless of the printing orientation.
When loading paper in the Auto Sheet Feeder, load the paper with the print
side facing UP. Align the right edge of the paper stack against the Cover
Guide and slide the Paper Guide so that it just touches the left edge of the
stack.
When loading paper in the Cassette, load the paper with the print side facing
DOWN. Align the right edge of the paper stack against the right edge of the
Cassette and slide the Paper Guide against the left edge of the stack.
For details on loading paper, see “Loading Paper” on page 15.
Paper source selection is
inappropriate.
Make sure that the proper paper source is selected. If not, change the paper
source using the
Paper Feed Switch
or the printer driver. For details, see
“Changing the Paper Source” on page 14.
Note
When printing from your computer, if a setting other than
Paper Feed Switch
is
selected for
Paper Source
in the printer driver, the printer driver settings takes
precedence when printing. For details on paper source selection using the
printer driver, refer to the
Printer Driver Guide
on-screen manual.
Cause
Action