Dell 3115cn Color Laser Printer Dell 3115cn User's Guide - Page 398

NOTICE: If an error message appears, see "Understanding Multifunction Printer Messages." Display Problems Problem Operator panel displays only diamonds or is blank. Menu settings changed from the operator panel have no effect. Action · Turn off the multifunction printer, wait for 10 seconds, and turn on the multifunction printer. · Self Test Message appears on the operator panel. When the test is completed, Print is displayed. Settings in the software program, the printer driver, or the printer utilities are overriding the settings made on the operator panel. · Change the menu settings from the printer driver, the printer utilities, or the software program instead of the operator panel. Printing Problems Problem Job did not print or incorrect characters printed. Print media misfeeds or multiple feeds occur. Action Ensure Print appears on the operator panel before you send a job to print. Press Menu to return to Print. Ensure print media is loaded in the multifunction printer. Press Menu to return to Print. Verify the multifunction printer is using the correct page description language (PDL). Verify that you are using the correct printer driver. Ensure you are using the correct Ethernet, USB, IEEE cable, or wireless printer adapter and that it is securely connected to the multifunction printer. Verify that the correct print media size is selected. If using a print spooler, verify that the spooler has not stalled. Check the printer interface from the Admin Menu menu. Determine the host interface you are using. Print a Panel Settings page to verify that the current interface settings are correct. Ensure the print media you are using meets the specifications for your multifunction printer. See "Print Media Supported" for more information. Flex print media before loading it in any of the sources. Ensure the print media is loaded correctly.