Dell 3115cn Color Laser Printer Dell 3115cn User's Guide - Page 407

3. 4. Option Problems If an option does not operate correctly following installation or stops working: Turn off the multifunction printer, wait for 10 seconds, and then turn on the multifunction printer. If this does not fix the problem, unplug the multifunction printer, and check the connection between the option and the multifunction printer. Print the system settings page to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. See "Printing a System Settings Page". Ensure the option is selected in the printer driver you are using. The following table lists printer options and corrective actions for related problems. If the suggested corrective action does not correct the problem, call customer service. Problem Action Optional tray · Ensure the optional 550-sheet paper feeder is correctly connected to the multifunction printer. Reinstall the feeder. See "Removing the Optional 550-Sheet Paper Feeder" and "Installing the Optional 550-Sheet Paper Feeder". · Ensure the print media is loaded correctly. See "Loading Print Media in Standard and Optional Trays" for more information. Duplexer · Ensure the duplexer is correctly installed. Reinstall the duplexer. See "Removing the Optional Duplexer" and "Installing a Duplexer". Memory card · Ensure the memory card is securely connected to the printer system board. Multi-protocol · Ensure the card is securely inserted to the correct slot. card · Ensure you are using the correct card. Wireless printer adapter · Ensure that the wireless printer adapter is securely connected to the multi-protocol card. Other Problems Problem Condensation has occurred inside the multifunction printer. Action · This usually occurs within several hours after you heat the room in winter. This also occurs when the multifunction printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the multifunction printer to an appropriate environment.