Dell Latitude C840 User Guide - Page 116

Traveling by Air, If Your Computer Is Lost or Stolen

Get Dell Latitude C840 PDF manuals and user guides
UPC - 609525176179
View all Dell Latitude C840 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 116 highlights

l Ensure that you know which electrical outlets are used in the countries you will visit, and have appropriate power adapters. l Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers. Traveling by Air l Ensure that you have a charged battery available in case you are asked to turn on the computer. NOTICE: Do not walk the computer through a metal detector. Send the computer through an X-ray machine or have it hand inspected. l Before you use the computer on an airplane, verify that such usage is permitted. Some airlines forbid the use of electronic devices during the flight. All airlines forbid the use of electronic devices during takeoff and landing. If Your Computer Is Lost or Stolen l Call a law enforcement agency to report the lost or stolen computer. Include the service tag sequence in your description of the computer. Ask that a case number be assigned and write down the number, along with the name, address, and telephone number of the law enforcement agency. If possible, obtain the name of the investigating officer. NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know, call a law enforcement agency where you live. l If the computer belongs to a company, notify the security office of the firm. l Contact Dell customer support to report the missing computer. Provide the computer service tag sequence, the case number, and the name, address, and telephone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer. The Dell support technician will log your report under the computer service tag sequence and flag the computer as missing or stolen. If someone calls Dell for technical assistance and gives your service tag sequence, the computer is identified automatically as missing or stolen. The technician will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you made the report of the missing or stolen computer.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
l
Ensure that you know which electrical outlets are used in the countries you will visit, and have appropriate power adapters.
l
Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers.
Traveling by Air
l
Ensure that you have a charged battery available in case you are asked to turn on the computer.
l
Before you use the computer on an airplane, verify that such usage is permitted. Some airlines forbid the use of electronic devices during the flight. All
airlines forbid the use of electronic devices during takeoff and landing.
If Your Computer Is Lost or Stolen
l
Call a law enforcement agency to report the lost or stolen computer. Include the service tag sequence in your description of the computer. Ask that a
case number be assigned and write down the number, along with the name, address, and telephone number of the law enforcement agency. If
possible, obtain the name of the investigating officer.
l
If the computer belongs to a company, notify the security office of the firm.
l
Contact Dell customer support to report the missing computer. Provide the computer service tag sequence, the case number, and the name, address,
and telephone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating
officer.
The Dell support technician will log your report under the computer service tag sequence and flag the computer as missing or stolen. If someone calls Dell for
technical assistance and gives your service tag sequence, the computer is identified automatically as missing or stolen. The technician will attempt to get the
phone number and address of the caller. Dell will then contact the law enforcement agency to which you made the report of the missing or stolen computer.
NOTICE:
Do not walk the computer through a metal detector. Send the computer through an X-ray machine or have it hand inspected.
NOTE:
If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know, call a law enforcement
agency where you live.