Dell OptiPlex 755 User's Guide - Page 339

Network Problems, Power Problems, Troubleshooting Power Problems - drivers for windows 7

Page 339 highlights

Windows XP 1 Click Start→ Control Panel→ Mouse. 2 Adjust the settings as needed. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed. R E I N S T A L L T H E M O U S E D R I V E R - See "Drivers" on page 356. R U N TH E H A R D W A R E TR O U B L E S H O O T E R - See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems" on page 358. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Ensure that the network cable is firmly inserted into the network connector on the back of the computer and the network jack. C H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E C O M P U T E R - If the link integrity light is off (see "System Lights" on page 345), no network communication is occurring. Replace the network cable. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E TW O R K S E T T I N G S - Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. R U N TH E H A R D W A R E TR O U B L E S H O O T E R - See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems" on page 358. Power Problems Troubleshooting Power Problems . CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G - See "Diagnostic Lights" on page 347. I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N - The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. I F T H E P O W E R L I G H T I S O F F - The computer is either turned off or is not receiving power. • Reseat the power cable in the power connector on the back of the computer and the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Solving Problems 339

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Solving Problems
339
Windows XP
1
Click
Start
Control Panel
Mouse
.
2
Adjust the settings as needed.
Windows Vista
:
1
Click
Start
Control Panel
Hardware and Sound
Mouse
.
2
Adjust the settings as needed.
R
EINSTALL
THE
MOUSE
DRIVER
See "Drivers" on page 356.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
See "Troubleshooting Software and Hardware Problems in the
Microsoft
®
Windows
®
XP and Microsoft Windows Vista
®
Operating Systems" on page 358.
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product
Information Guide
.
C
HECK
THE
NETWORK
CABLE
CONNECTOR
Ensure that the network cable is firmly inserted into the network
connector on the back of the computer and the network jack.
C
HECK
THE
NETWORK
LIGHTS
ON
THE
BACK
OF
THE
COMPUTER
If the link integrity light is off (see "System
Lights" on page 345), no network communication is occurring. Replace the network cable.
R
ESTART
THE
COMPUTER
AND
LOG
ON
TO
THE
NETWORK
AGAIN
C
HECK
YOUR
NETWORK
SETTINGS
Contact your network administrator or the person who set up your network
to verify that your network settings are correct and that the network is functioning.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
See "Troubleshooting Software and Hardware Problems in the
Microsoft
®
Windows
®
XP and Microsoft Windows Vista
®
Operating Systems" on page 358.
Power Problems
Troubleshooting Power Problems
.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product
Information Guide
.
I
F
THE
POWER
LIGHT
IS
GREEN
AND
THE
COMPUTER
IS
NOT
RESPONDING
See "Diagnostic Lights" on
page 347.
I
F
THE
POWER
LIGHT
IS
BLINKING
GREEN
The computer is in standby mode. Press a key on the keyboard, move
the mouse, or press the power button to resume normal operation.
I
F
THE
POWER
LIGHT
IS
OFF
The computer is either turned off or is not receiving power.
Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on
properly.
Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.