Epson EPL-N1200 Service Manual - Page 114

TROUBLESHOOTING, 3.1 Troubleshooting of Abnormal Operation, Table 5-2. Symptoms and Reference Tables

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Troubleshooting EPL-N1200 Service Manual 5.3 TROUBLESHOOTING This section describes the troubleshooting of abnormal operations and print quality problems. 5.3.1 Troubleshooting of Abnormal Operation This section describes how to detect malfunctions, and determine the cause and suggests what actions to take for various types of malfunctions. Each paragraph refers you to a detailed troubleshooting table. Table 5-2. Symptoms and Reference Tables Symptom Printer Condition Reference Table The printer does not operate at all. RAM check not displayed. Printer Open Paper Out Illegal AUX I/F Card or Illegal I/F Module Feed Jam Feed Jam displayed for the lower paper cassette. Paper Jam Paper Jam displayed during paper feeding. Mem Overflow SERVICE REQ. E0003 Main motor doesn't rotate correctly SERVICE REQ. E0005 SERVICE REQ. E0006 SERVICE REQ. E0009 SERVICE REQ. E0014 SERVICE REQ. C0XXX SERVICE REQ. C1001/1002 SERVICE REQ. C1003 SERVICE REQ. C110X SERVICE REQ. C112X SERVICE REQ. C1170 SERVICE REQ. C1180 SERVICE REQ. C12XX SERVICE REQ. C1400 Other SERVICE REQ. displayed. The heater lamp in fusing unit does not come on, and so RAM check is not started. The heater lamp in fusing unit comes on, but RAM check is not started. The top cover is closed, but the LCD still displays Printer Open. Paper is loaded in the paper tray, but the LCD displays Paper Out. The LCD displays Illegal AUX I/F Card or Illegal I/F Module. The LCD displays Feed Jam. The LCD displays Feed Jam when using the lower paper cassette. The LCD displays Paper Jam at power on. The LCD displays Paper Jam during paper feeding. The LCD displays Mem Overflow. The LCD displays SERVICE REQ. E0003. - The LCD displays SERVICE REQ. E0005. The LCD displays SERVICE REQ. E0006. The LCD displays SERVICE REQ. E0009. The LCD displays SERVICE REQ. E0014. The LCD displays SERVICE REQ. C0XXX. The LCD displays SERVICE REQ. C1001/1002. The LCD displays SERVICE REQ. C1003. The LCD displays SERVICE REQ. C110X. The LCD displays SERVICE REQ. C112X. The LCD displays SERVICE REQ. C1170. The LCD displays SERVICE REQ. C1180. The LCD displays SERVICE REQ. C12XX. The LCD displays SERVICE REQ. C1420. The LCD displays another SERVICE REQ. error code. 5-3 5-4 5-5 5-6 5-7 5-8 5-9 5-10 5-11 5-12 5-13 5-14 5-15 5-16 5-17 5-18 5-19 5-20 5-21 5-22 5-23 5-24 5-25 5-26 5-27 5-28 5-2 Rev. A

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5.3 TROUBLESHOOTING
This section describes the troubleshooting of abnormal operations and print quality problems.
5.3.1 Troubleshooting of Abnormal Operation
This section describes how to detect malfunctions, and determine the cause and suggests what
actions to take for various types of malfunctions. Each paragraph refers you to a detailed
troubleshooting table.
Table 5-2. Symptoms and Reference Tables
Symptom
Printer Condition
Reference
Table
The printer does not operate at all.
The heater lamp in fusing unit does not come on,
and so RAM check is not started.
5-3
RAM check not displayed.
The heater lamp in fusing unit comes on, but
RAM check is not started.
5-4
Printer Open
The top cover is closed, but the LCD still displays
Printer Open.
5-5
Paper Out
Paper is loaded in the paper tray, but the LCD
displays Paper Out.
5-6
Illegal AUX I/F Card or
Illegal I/F Module
The LCD displays Illegal AUX I/F Card or
Illegal I/F Module.
5-7
Feed Jam
The LCD displays Feed Jam.
5-8
Feed Jam displayed for the lower
paper cassette.
The LCD displays Feed Jam when using the
lower paper cassette.
5-9
Paper Jam
The LCD displays Paper Jam at power on.
5-10
Paper Jam displayed during paper
feeding.
The LCD displays Paper Jam during paper
feeding.
5-11
Mem Overflow
The LCD displays Mem Overflow.
5-12
SERVICE REQ. E0003
The LCD displays SERVICE REQ. E0003.
5-13
Main motor doesn’t rotate correctly
—
5-14
SERVICE REQ. E0005
The LCD displays SERVICE REQ. E0005.
5-15
SERVICE REQ. E0006
The LCD displays SERVICE REQ. E0006.
5-16
SERVICE REQ. E0009
The LCD displays SERVICE REQ. E0009.
5-17
SERVICE REQ. E0014
The LCD displays SERVICE REQ. E0014.
5-18
SERVICE REQ. C0XXX
The LCD displays SERVICE REQ. C0XXX.
5-19
SERVICE REQ. C1001/1002
The LCD displays SERVICE REQ. C1001/1002.
5-20
SERVICE REQ. C1003
The LCD displays SERVICE REQ. C1003.
5-21
SERVICE REQ. C110X
The LCD displays SERVICE REQ. C110X.
5-22
SERVICE REQ. C112X
The LCD displays SERVICE REQ. C112X.
5-23
SERVICE REQ. C1170
The LCD displays SERVICE REQ. C1170.
5-24
SERVICE REQ. C1180
The LCD displays SERVICE REQ. C1180.
5-25
SERVICE REQ. C12XX
The LCD displays SERVICE REQ. C12XX.
5-26
SERVICE REQ. C1400
The LCD displays SERVICE REQ. C1420.
5-27
Other SERVICE REQ. displayed.
The LCD displays another SERVICE REQ. error
code.
5-28
Troubleshooting
EPL-N1200 Service Manual
5-2
Rev. A