Epson Equity 486DX2/50 PLUS User Manual - Page 178

Software Problems If you are having trouble with an application program, try the following solutions: 1. If the application program does not start, check that you are following the correct procedure for starting the program, and that it is installed correctly. If you have a hard disk and the program is stored in a directory on that drive, make sure you are logged onto or specifying the correct directory. If you don't have a hard disk, make sure you inserted the correct diskette in drive A. 2. Your computer can run at either high speed or low speed. While almost all programs work properly at the faster speed, some must run at the slower speed. Check your software manual to see if this is the case, and change the processor speed if necessary. See "Changing the Processor Speed" in Chapter 4 for instructions and information on using copy-protected programs. 3. If you entered an MS-DOS command that you want to stop, there are special key combinations you can type to cancel the command. These methods may also work in your application programs: 0 Hold down the m key and press Ic] tl Hold down the m key and press lereak]. 4. An application program can occasionally lock the computer, making it unresponsive to keyboard commands. If your computer does not respond when you type on the keyboard, you can reset it. Follow the instructions in Chapter 3. Troubleshooting B-23