Garmin eTrex Legend C Owner's Manual - Page 67

Appendix E - problems

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Appendix E To resolve problems that cannot be remedied using this guide, contact GARMIN Customer Service at: 913-397-8200 or 800-800-1020 Symptom Probable Cause Troubleshooting Guide Remedy Unit does not turn on. Batteries are exhausted. Replace batteries. Unit does not turn ON, even with new batteries. Batteries may be installed backwards. Reinstall batteries. You are pressing and releasing the POWER button. You must press and hold the POWER button for two seconds. The unit turns On, then turns Off. Batteries may be nearly exhausted. Replace batteries. It takes more than ten minutes to get a location fix. The unit's view of satellites is obstructed. Move to a location with a clear view of the sky. Cannot access a WAAS system Your view of the satellite is obstructed Move to a location with a clear view satellite after 2 to 5 minutes. or you are located too far from satellites and point the unit antenna in the currently in service for the Americas. direction of the satellite. System GPS operation is set to something other 'Normal' and/or interface setting is for RTCM. Set system GPS to 'Normal' and interface to other than RTCM. Cannot obtain a differential You have not collected enough infor- Wait 10-20 minutes for the initial col- position from WAAS. mation from the WAAS satellite. lection, then 1-2 minutes afterwards. Cannot access Point of Interest, MetroGuide map data is not activated. Access the Map Setup 'Map' option Street, or Intersection Find and activate the check box. Lists. Cannot view a track being laid down on the map page when traveling. The Track Log feature is turned Off. Access the Tracks Page, highlight the 'ON' button and press in on the THUMB STICK. Cannot see the panning arrow on the Map Page easily. There is too much map clutter or the scale is such that map features are too densely displayed. Use the Map Page Setup Page to reduce map clutter or change the map scale. Cannot exit a menu or page by moving the THUMB STICK to the left. Some menus and pages have an 'X' Highlight the on-screen button and (Exit) on-screen button in the upper then press in on the THUMB STICK. right corner. The eTrex Legend is programmed to provide "pop-up" messages concerning operational characteristics and conditions. Press in on the THUMB STICK to acknowledge a message and return to the current feature. 57

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57
Appendix E
Symptom
Probable Cause
Remedy
To resolve problems that cannot be remedied using
this guide, contact GARMIN Customer Service at:
913-397-8200 or 800-800-1020
Unit does not turn on.
Unit does not turn ON,
even with new batteries.
The unit turns On, then turns
Off.
It takes more than ten minutes
to get a location fix.
Cannot access a WAAS system
satellite after 2 to 5 minutes.
Cannot obtain a differential
position from WAAS.
Cannot access Point of Interest,
Street, or Intersection Find
Lists.
Cannot view a track being laid
down on the map page when
traveling.
Cannot see the panning arrow
on the Map Page easily.
Cannot exit a menu or page
by moving the
THUMB STICK
to the left.
Batteries are exhausted.
Batteries may be installed backwards.
You are pressing and releasing the
POWER
button.
Batteries may be nearly exhausted.
The unit’s view of satellites is
obstructed.
Your view of the satellite is obstructed
or you are located too far from satellites
currently in service for the Americas.
System GPS operation is set to some-
thing other ‘Normal’ and/or interface
setting is for RTCM.
You have not collected enough infor-
mation from the WAAS satellite.
MetroGuide map data is not activated.
The Track Log feature is turned Off.
There is too much map clutter or the
scale is such that map features are too
densely displayed.
Some menus and pages have an ‘X’
(Exit) on-screen button in the upper
right corner.
Replace batteries.
Reinstall batteries.
You must press and hold the
POWER
button for two seconds.
Replace batteries.
Move to a location with a clear view
of the sky.
Move to a location with a clear view
and point the unit antenna in the
direction of the satellite.
Set system GPS to ‘Normal’ and
interface to other than RTCM.
Wait 10-20 minutes for the initial col-
lection, then 1-2 minutes afterwards.
Access the Map Setup ‘Map’ option
and activate the check box.
Access the Tracks Page, highlight
the ‘ON’ button and press in on the
THUMB STICK.
Use the Map Page Setup Page to
reduce map clutter or change the
map scale.
Highlight the on-screen button and
then press in on the
THUMB
STICK
.
The eTrex Legend is programmed to provide “pop-up” messages concerning operational characteristics and
conditions. Press in on the
THUMB STICK
to acknowledge a message and return to the current feature.
Troubleshooting
Guide