Gateway E-9510T Gateway 9510 Server User Guide - Page 167

Expansion cards, Hard drive

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Chapter 7: Troubleshooting The diskette drive LED is lit continuously ■ Remove the diskette from the drive. If the light stays on, try restarting your server. ■ Open your server and make sure that the cables are connected correctly to the diskette drive and the system board. The red-striped edge of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette drive (typically on the side farthest from the power supply connection). If necessary, reverse one end of the cable so the red-striped edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins are not bent or misaligned. For more information, see "Installing drives" on page 53. Expansion cards Your server does not recognize an expansion card ■ Restart your server. ■ Make sure that you have installed the necessary software or driver. For more information, see the card's documentation. ■ Reseat the card. For more information, see "Installing PCI expansion cards" on page 69. ■ Install the card in a different slot. Hard drive The hard drive cannot be accessed, or you receive a "General failure reading drive C" error message ■ If a diskette is in the diskette drive, eject it and restart your server by pressing the reset button. ■ Restart your server by pressing the reset button. ■ Open your server and make sure that the cables are connected correctly to the hot swap drive cage and the system board. For more information, see "Installing a hot-swap hard drive" on page 59. ■ If your server has been subjected to static electricity or physical shock, you may need to reinstall the operating system. You receive a "Non-system disk" or "disk error" error message ■ Eject the diskette from the diskette drive, then press ENTER. ■ Make sure that your hard drive has an active partition. For more information, see "The master boot record is corrupted" on page 163. 162 www.gateway.com

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162
www.gateway.com
Chapter 7: Troubleshooting
The diskette drive LED is lit continuously
■
Remove the diskette from the drive. If the light stays on, try restarting your server.
■
Open your server and make sure that the cables are connected correctly to the
diskette drive and the system board. The red-striped edge of the data ribbon cable
indicates Pin 1 and corresponds with Pin 1 on the diskette drive (typically on the
side farthest from the power supply connection). If necessary, reverse one end of
the cable so the red-striped edge of the data ribbon cable faces Pin 1 on the diskette
drive. Make sure that the pins are not bent or misaligned. For more information,
see
“Installing drives” on page 53
.
Expansion cards
Your server does not recognize an expansion card
■
Restart your server.
■
Make sure that you have installed the necessary software or driver. For more
information, see the card’s documentation.
■
Reseat the card. For more information, see
“Installing PCI expansion cards” on
page 69
.
■
Install the card in a different slot.
Hard drive
The hard drive cannot be accessed, or you receive a “General failure reading drive C”
error message
■
If a diskette is in the diskette drive, eject it and restart your server by pressing the
reset button.
■
Restart your server by pressing the reset button.
■
Open your server and make sure that the cables are connected correctly to the hot
swap drive cage and the system board. For more information, see
“Installing a
hot-swap hard drive” on page 59
.
■
If your server has been subjected to static electricity or physical shock, you may
need to reinstall the operating system.
You receive a “Non-system disk” or “disk error” error message
■
Eject the diskette from the diskette drive, then press
E
NTER
.
■
Make sure that your hard drive has an active partition. For more information, see
“The master boot record is corrupted” on page 163
.