HP 2100 Service Manual - Page 107

Continuable, Service, and Accessory Errors, the Status Log area of the Self Test / Configuration - printer clear memory

Page 107 highlights

Control Panel LED Attendance Messages (continued) Control Panel LED Pattern Error message Recommended Action Attention The printer requires Pressing the GO button attention for one of the causes the printer to attempt following reasons: to clear the paper jam. It may a door is open be necessary to clear the jam the toner cartridge is missing manually and push GO or paper is jammed in the printer close the top cover. Continuable, Service, and Accessory Errors More detailed information in the form of a secondary error message is available for each of the following three types of errors. The first entry in each of the following tables shows the primary error LED pattern. The remaining entries in each table illustrate the secondary error messages. The tables also contain information from the Status Log that typically appears in the Status Log area of the Self Test / Configuration Page. Table 6-3. Secondary Information about Continuable Errors Control Panel LED Pattern Error message Status Log Code Recommended Action Continuable Error. Pressing the GO button causes the printer to attempt to recover from the error and print whatever it can. If the recovery is unsuccessful, the printer will return to the continuable error state. (Primary Error Message) Press the GO button and continue printing, or press the GO and JOB CANCEL buttons simultaneously to view the secondary information. Memory Overflow (20 error) / 30016 Mem Full (Secondary Error Message) Press the GO button to print the transferred data (some data might be lost), then instruct the customer to simplify the print jobs or install additional memory. C4170-90959 Troubleshooting with Control Panel Messages 97

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C4170-90959
Troubleshooting with Control Panel Messages
97
Continuable, Service, and Accessory Errors
More detailed information in the form of a secondary error message is available for each of
the following three types of errors. The first entry in each of the following tables shows the
primary error LED pattern. The remaining entries in each table illustrate the secondary error
messages. The tables also contain information from the Status Log that typically appears in
the Status Log area of the Self Test / Configuration Page.
Attention The printer requires
attention for one of the
following reasons:
a door is open
the toner cartridge is missing
paper is jammed in the printer
Pressing the
G
O
button
causes the printer to attempt
to clear the paper jam. It may
be necessary to clear the jam
manually and push
G
O
or
close the top cover.
Control Panel LED Attendance Messages (continued)
Control Panel LED
Pattern
Error message
Recommended Action
Table 6-3. Secondary Information about Continuable Errors
Control Panel LED
Pattern
Error message
Status Log Code
Recommended Action
Continuable Error. Pressing
the
G
O
button causes the
printer to attempt to recover
from the error and print
whatever it can. If the recovery
is unsuccessful, the printer will
return to the continuable error
state.
(Primary Error Message)
Press the
G
O
button and continue printing, or
press the
G
O
and
J
OB
C
ANCEL
buttons
simultaneously to view the secondary
information.
Memory Overflow (20 error) /
Mem Full
(Secondary Error Message)
30016
Press the
G
O
button to print the transferred
data (some data might be lost), then instruct
the customer to simplify the print jobs or
install additional memory.