HP 2100 Service Manual - Page 149

Communication Troubleshooting, Communications Check, Test Message, EIO Troubleshooting

Page 149 highlights

Communication Troubleshooting This section provides an overview of the printer's interface requirements. Communications Check NOTE: Communication problems are normally the customer's responsibility. Time spent attempting to resolve these problems may not be covered by the product's Hewlett-Packard warranty. Refer the customer to the network administrator for assistance in troubleshooting network problems. Test Message After the printer is installed, verify communications between the printer and the IBMcompatible computer. Enter the following at the DOS prompt: C:\DIR>LPT1 ENTER (for printing to parallel port #1) The printer should print a directory listing of the C: \ directory. EIO Troubleshooting See the "JetDirect Configuration Page" (page 140) for information regarding the current status of the EIO accessories. Before attempting to troubleshoot a network problem or notifying the network consultant of a problem, always print a Configuration Page. C4170-90959 Communication Troubleshooting 139

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C4170-90959
Communication Troubleshooting
139
Communication Troubleshooting
This section provides an overview of the printer’s interface requirements.
Communications Check
NOTE:
Communication problems are normally the customer’s responsibility. Time spent attempting
to resolve these problems may not be covered by the product’s Hewlett-Packard warranty.
Refer the customer to the network administrator for assistance in troubleshooting network
problems.
Test Message
After the printer is installed, verify communications between the printer and the IBM-
compatible computer. Enter the following at the DOS prompt:
C:\DIR>LPT1
E
NTER
(for printing to parallel port #1)
The printer should print a directory listing of the C: \ directory.
EIO Troubleshooting
See the “JetDirect Configuration Page” (page 140) for information regarding the current
status of the EIO accessories. Before attempting to troubleshoot a network problem or
notifying the network consultant of a problem, always print a Configuration Page.