HP 2100 Service Manual - Page 109

Personality, Job Related Error, Memory Configuration Error

Page 109 highlights

Table 6-3. Secondary Information about Continuable Errors (continued) Control Panel LED Error message Pattern Status Log Code Recommended Action NVRAM Error (68 error) 30035 or 30036 (Secondary Error Message) Press GO to clear the message and continue printing. An error occurred in the printer's nonvolatile memory and one or more printer settings has been reset to its factory default. IIO Error (81 error) 1) Print a configuration page and check the printer settings to determine which values have changed. 2) While turning the printer on, hold JOB CANCEL until all the lights come on and stay on. This will clean up the NVRAM by removing old areas that are not being used. The EIO accessory has encountered a critical error. (Secondary Error Message) 1) Power cycle the printer. 2) Reseat or replace the EIO accessory. Memory Configuration Error (Secondary Error Message) 1) Reprint the job. 2) Perform a cold reset. 3) Replace DIMMs/memory. 4) Replace the formatter. Personality, Job Related Error 30076 (Secondary Error Message) 1) Perform a cold reset. 2) Remove/replace the language DIMM (PS DIMM). 3) If all else fails, replace the formatter. C4170-90959 Troubleshooting with Control Panel Messages 99

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • 302
  • 303
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • 310

C4170-90959
Troubleshooting with Control Panel Messages
99
NVRAM Error (68 error)
(Secondary Error Message)
30035 or 30036
Press
G
O
to clear the message and continue
printing.
An error occurred in the printer’s nonvolatile
memory and one or more printer settings has
been reset to its factory default.
1) Print a configuration page and check the
printer settings to determine which values
have changed.
2) While turning the printer on, hold
J
OB
C
ANCEL
until all the lights come on and stay
on. This will clean up the NVRAM by
removing old areas that are not being used.
IIO Error (81 error)
(Secondary Error Message)
The EIO accessory has encountered a critical
error.
1) Power cycle the printer.
2) Reseat or replace the EIO accessory.
Memory Configuration Error
(Secondary Error Message)
1) Reprint the job.
2) Perform a cold reset.
3) Replace DIMMs/memory.
4) Replace the formatter.
Personality, Job Related Error
(Secondary Error Message)
30076
1) Perform a cold reset.
2) Remove/replace the language DIMM (PS
DIMM).
3) If all else fails, replace the formatter.
Table 6-3. Secondary Information about Continuable Errors (continued)
Control Panel LED
Pattern
Error message
Status Log Code
Recommended Action