HP 2100 Service Manual - Page 118

Media and Paper Handling Problems, Table 6-7. Internal Paper Jams, Possible Cause, Recommended Action

Page 118 highlights

Table 6-6. Input Paper Jams (continued) Possible Cause Recommended Action (*)Separation Pad Inspect / replace TBD(Tray1) RB2-2835-000CN (Tray2) RB2-3008-000CN (Tray3) Feed Rollers Inspect and replace TBD (Tray1) TBD (Tray2) RB2-3490-0000CN(Tray3) Solenoids Inspect and replace SL504 (Tray1) SL501 (Tray2) SL2001 (Tray3) Paper Feeder PCB (Tray 3 only) defective Replace RG5-4277-000CN Engine Controller Assembly/Intermediate PCB Replace RG5-4248-000CN (4249 220V) and RG5-4250-000CN Table 6-7. Internal Paper Jams Possible Cause Recommended Action Tray Photosensors blocked or inoperative Inspect and replace PS504 (Tray1) PS501 (Tray2) PS2001 (Tray3) Registration Assembly defective Replace RG5-4129-000CN Transfer Roller Assembly defective Replace RG5-4130-000CN Toner Cartridge defective Inspect and replace TBD Transport Assembly defective Inspect and replace Belts (RY7-5053-000CN) Rollers(RY7-5052-000CN) Engine Controller Assembly/Intermediate PCB Replace RG5-4248-000CN (4249 220V) and RG5-4250-000CN Fusing Assembly defective Replace RG5-4132-0000CN (includes PS503) Table 6-8. Output Paper Jams Possible Cause Recommended Action Fusing Assembly defective Replace RG5-4132-0000CN (includes PS503) Upper/Lower Face-Down Delivery Rollers RB2-2849-000CN and RF5-2604-000CN Engine Controller Assembly/Intermediate PCB Replace RG5-4248-000CN (4249 220V) and RG5-4250-000CN Media and Paper Handling Problems If the print engine seems fully functional, yet paper jams persist, the problem may lie in the quality and type of media being used. See "Media Troubleshooting" (page 129) for more information. 108 Chapter 6 Troubleshooting C4170-90959

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108
Chapter 6 Troubleshooting
C4170-90959
Media and Paper Handling Problems
If the print engine seems fully functional, yet paper jams persist, the problem may lie in the
quality and type of media being used. See “Media Troubleshooting” (page 129) for more
information.
(*)Separation Pad
Inspect / replace
TBD(Tray1)
RB2-2835-000CN (Tray2)
RB2-3008-000CN (Tray3)
Feed Rollers
Inspect and replace TBD (Tray1)
TBD (Tray2)
RB2-3490-0000CN(Tray3)
Solenoids
Inspect and replace SL504 (Tray1)
SL501 (Tray2)
SL2001 (Tray3)
Paper Feeder PCB (Tray 3 only) defective
Replace RG5-4277-000CN
Engine Controller Assembly/Intermediate PCB
Replace RG5-4248-000CN (4249 220V) and
RG5-4250-000CN
Table 6-7. Internal Paper Jams
Possible Cause
Recommended Action
Tray Photosensors blocked or inoperative
Inspect and replace PS504 (Tray1)
PS501 (Tray2)
PS2001 (Tray3)
Registration Assembly defective
Replace RG5-4129-000CN
Transfer Roller Assembly defective
Replace RG5-4130-000CN
Toner Cartridge defective
Inspect and replace TBD
Transport Assembly defective
Inspect and replace Belts (RY7-5053-000CN)
Rollers(RY7-5052-000CN)
Engine Controller Assembly/Intermediate PCB
Replace RG5-4248-000CN (4249 220V) and
RG5-4250-000CN
Fusing Assembly defective
Replace RG5-4132-0000CN (includes PS503)
Table 6-8. Output Paper Jams
Possible Cause
Recommended Action
Fusing Assembly defective
Replace RG5-4132-0000CN (includes PS503)
Upper/Lower Face-Down Delivery Rollers
RB2-2849-000CN and RF5-2604-000CN
Engine Controller Assembly/Intermediate PCB
Replace RG5-4248-000CN (4249 220V) and
RG5-4250-000CN
Table 6-6. Input Paper Jams (continued)
Possible Cause
Recommended Action