HP 2100 Service Manual - Page 74

Refilled Toner Cartridges HP Policy on Non-HP Toner Cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new, refilled, or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. While Hewlett-Packard Company does not prohibit the use of refilled toner cartridges during the warranty period or while under a maintenance contract, we do not recommend their use for the following reasons: • Hewlett-Packard has no ability to ensure that a refilled toner cartridge functions at the high level or reliability of a new HP toner cartridge. Hewlett-Packard also cannot predict the long term effect of the different toner formulations found in refilled cartridges. • Hewlett-Packard has no control over the print quality of a refilled toner cartridge. The print quality of HP toner cartridges influences the customer's perception of the printer. • Repairs resulting from the use of refilled toner cartridges may not be covered under the HP warranty or maintenance contract. Recycling Toner Cartridges In many countries, this product's printing supplies (e.g., toner cartridge, drum, fuser) can be returned to HP through the HP Planet Partners Printing Supplies Environmental Program. An easy-to-use takeback component of the program is available in over 20 countries. Multilingual program information and instructions are included in every new HP LaserJet Toner Cartridge and Consumables box. For more information, call (1) (800) (340-2445) (U.S. Only) or visit the HP LaserJet Supplies website: U.S.:http://www.hp.com/ljsupplies/environment_main.html Europe: http://www.hp.com/pays/eur_supplies/english/planetpartners Non-US customers should call the local HP Sales and Service Office for further information regarding availability of the HP Planet Partners Printing Supplies Environmental Program. 64 4 Printer Maintenance C4170-90959