HP 2100 Service Manual - Page 134

Possible Cause, Action, Repetitive Defects continued, Fusing Film unit. If

Page 134 highlights

Repetitive Defects (continued) Possible Cause Action Fuser is dirty or Clean the Fuser using alcohol. If the problem defective. If the defect persists, replace the Fuser. repeats 75 mm (2.95 inches) on the front of the page, the defect is associated with the Fusing Film unit. If the defect repeats at 63 mm (2.48 inches) on the back of the page, the defect is associated with the Pressure Roller. See also "Repetitive Defect Ruler" (page 127). Gears are worn, causing slippage or jumping. Inspect the gears driving the Toner Cartridge and the Fuser. Replace the Main Drive Assembly if necessary. Skew Possible Cause Action Paper does not meet printer specifications or is stored improperly. 1. Print a few more pages to see if the problem corrects itself. 2. Turn over the stack of paper in the tray. Also try rotating the paper 180 degrees. 3. Check the paper (or other print media) type and quality. Replace the paper, and advise the customer to use the recommended paper and store it properly. See "Media Troubleshooting" (page 129) Paper is not loaded Make sure paper is loaded correctly and that the correctly or trays are front and back paper tray guides fit properly against not adjusted properly. the paper stack. Registration Assembly Inspect the Registration Assembly and if replace if is defective. necessary. 124 Chapter 6 Troubleshooting C4170-90959

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124
Chapter 6 Troubleshooting
C4170-90959
Fuser is dirty or
defective. If the defect
repeats 75 mm (2.95
inches) on the front of
the page, the defect is
associated with the
Fusing Film unit. If the
defect repeats at 63
mm (2.48 inches) on
the back of the page,
the defect is
associated with the
Pressure Roller. See
also “Repetitive
Defect Ruler”
(page 127).
Clean the Fuser using alcohol. If the problem
persists, replace the Fuser.
Gears are worn,
causing slippage or
jumping.
Inspect the gears driving the Toner Cartridge and the
Fuser. Replace the Main Drive Assembly if
necessary.
Skew
Possible Cause
Action
Paper does not meet
printer specifications
or is stored
improperly.
1. Print a few more pages to see if the problem
corrects itself.
2. Turn over the stack of paper in the tray. Also try
rotating the paper 180 degrees.
3. Check the paper (or other print media) type and
quality. Replace the paper, and advise the customer
to use the recommended paper and store it properly.
See “Media Troubleshooting” (page 129)
Paper is not loaded
correctly or trays are
not adjusted properly.
Make sure paper is loaded correctly and that the
front and back paper tray guides fit properly against
the paper stack.
Registration Assembly
is defective.
Inspect the Registration Assembly and if replace if
necessary.
Repetitive Defects (continued)
Possible Cause
Action