HP 8100n HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide
HP 8100n - LaserJet B/W Laser Printer Manual
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- HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 1
HP LaserJet 8100, 8100 N, Contents and 8100 DN Printers How to navigate Index User Guide - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 2
part number C4214-60103 First Edition, October 1998 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY Microsoft, MS Windows, Windows, and Windows NT are - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 3
of support services from Hewlett-Packard and our support partners. These services are designed to give you the results you need, quickly and professionally. Online Services: For 24-hour access to information over your modem, we suggest these services: World Wide Web Printer drivers, updated HP - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 4
Online America Online/Bertelsmann is available in the U.S., France, Germany, and U.K. Printer drivers, updated HP printer software, and support documentation to help answer your questions about HP products are available. Use Keyword HP to start your tour or call 1-800-827-6364 preferred customer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 5
5 Obtaining software utilities and electronic information: For U.S. and Canada: Phone: DGHQTG CUQH Fax: DGHQTG CUQH Mail: *2&KUVTKDWVKQP%GPVGT #XG4QEMGHGNNGT 8CNGPEKC%# 75# For Asia-Pacific countries/regions: Contact Mentor - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 6
) 538-8787 (U.S.) or (800) 387-3154 (Canada). HP Support Assistant compact disc: This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call (800) 457-1762 - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 7
7 HP Service Agreements: Call (800) 835-4747 (U.S.) or (800) 268-1221 (Canada). Extended Service (800) 446-0522 - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 8
Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents per call. These documents will be sent to the fax of your - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 9
9 Europe, Middle East, and Africa #WUVTKC $GNIKWO &WVEJ (TGPEJ &GPOCTM 'WTQRGCP+PVGTPCVKQPCN (KPNCPF (TCPEG )GTOCP[ +VCN[ 0GVJGTNCPFU 0QTYC[ 2QTVWICN 5RCKP 5YGFGP 5YKV\GTNCPF (TGPEJ )GTOCP 7PKVGF-KPIFQO - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 10
. If you know your printer needs repair, call (800) 243-9816 to locate your nearest HP-Authorized service provider, or call (208) 323-2551 for HP centralized service dispatch. Post-warranty telephone assistance is available to answer your product questions. Call (900) 555-1500 ($2.50* per minute - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 11
18:00 CET HP provides a free telephone support service during the support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 12
5RCKP 2QTVWICN In-country/region support numbers If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see "Worldwide Sales and Service Offices" in chapter 6. #TIGPVKPC #WUVTCNKC $TC - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 13
13 /GZKEQ /GZKEQ%KV[ /GZKEQ QWVUKFG/GZKEQ %KV[ 0GY - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 14
Panel Lights 49 Configuration Page 49 Control Panel Keys 50 Control Panel Menus 52 Paper Handling LED Status Interpretation 54 Printer Software 56 Printer Drivers 59 Software for Windows 63 Installing Windows Printing Software (CD 64 Installing Network Software 66 Installing Macintosh - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 15
Transparencies 126 Custom-size Paper in Tray 1 127 Printing Cards, Custom-size, and Heavy Paper 129 15 3 Advanced Printing Tasks Overview 133 Using Features in the Printer Driver. . . . 135 Different First Page 138 Printing Multiple Pages on One Sheet of Paper 140 Customizing Tray 1 Operation - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 16
Up to Print with Windows 3.1x 159 Setting Up to Print with Windows 9x 160 Printing a Job 161 Interrupting and Resuming Printing . . 163 4 Printer Maintenance Overview 164 Managing the Toner Cartridge 165 HP Policy on Non-HP Toner Cartridges 165 Toner Cartridge Storage 165 Toner Cartridge Life - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 17
or PS Font List 282 File Directory Page 284 Event Log Page 285 6 Service and Support Overview 286 Hewlett-Packard limited warranty statement 287 Service During and After the Warranty Period 289 Limited Warranty for Toner Cartridge Life 290 HP Software License Terms 292 Worldwide Sales and - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 18
Printer Memory and Expansion Overview 392 Determining Memory Requirements. . . . 395 Installing Memory 397 Checking Memory Installation 400 Adjusting Memory Settings 401 Installing EIO Cards/Mass Storage . . . . 404 Appendix D Printer Commands Overview 405 Understanding PCL Printer Laser Safety - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 19
Introduction 19 Introduction This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential. It provides an overview of the following information: z Navigation Features z - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 20
Features Button Button Name Function Page Up and Down Arrows The Page Up and Down arrows allow you to scroll page-by-page through the online user guide. The Page Up arrow allows you to go back one page, while the Page Down arrow allows you to move forward one page. Table of Contents Icon This - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 21
Some text is formatted differently to indicate specific meanings or functions. Below is a table that defines the different text formats and what they indicate. Text Format Style Meaning or Function KEY CAP This format is used to represent buttons on the printer, as well as keys on the computer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 22
features that you may find useful. Button Button Name Actual Size Function This button sets the document view to the page's actual size. Fit Page This button changes the document view so the page fits in the window. Fit Visible Width This button changes the document view so the visible content - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 23
With Thumbnails Back Find Zoom 23 Function This button displays the page and bookmarks to the different sections of the document in a window to the left of the screen. This button displays the page and small images of each page in a window to the left of the screen. This button allows you to go - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 24
reading large amounts of text, turn off bookmarks and change the page view to full screen. Use the find function under the Tools menu to find specific terms. To print this document - For best quality and quickest printing, always print using a compatible PostScript Level 2 emulation printer driver. - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 25
Congratulations on your purchase of an HP LaserJet printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer. This chapter introduces the following - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 26
speed z More than 220 levels of gray Memory z 16 MB (8100/8100N) or 24 MB (8100DN) of RAM, expandable using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) z Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently Printer Features and Benefits - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 27
Basics 27 Language and Fonts z HP PCL 6 z HP PCL 5e for compatibility z Printer Job Language (PJL) z Printer Management Language (PML) z 45 scalable TrueType typefaces z 65 fonts with HP FontSmart (not available for Macintosh) z PostScript Level 2 Emulation standard Printer Features and Benefits - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 28
tray. This tray automatically senses paper size. Optional Duplex Printing Accessory: Provides two-sided printing (both sides of paper). Optional Envelope Feeder: the best results when printing transparencies, labels, and envelopes. Continued on next page. Printer Features and Benefits - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 29
input/output) slots z HP JetDirect EIO cards, Ethernet (10Base-T, 10Base2), Local Talk, Token Ring, Fast Ethernet 10/100Base-TX z Parallel z HP Fast InfraRed Connect (fast infrared connection) Environmental Features z EconoMode reduces toner consumption z Power Save setting saves energy (meets - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 30
an EIO card to connect to a Macintosh. HP LaserJet 8100 N printer The HP LaserJet 8100 N printer (product number C4215A) comes standard with 16 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, and an HP JetDirect 600N print server. Continued on next page. Printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 31
Chapter 1 Printer Basics 31 HP LaserJet 8100 DN printer The HP LaserJet 8100 DN printer (product number C4216A) comes standard with 24 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, an HP JetDirect 600N print server, and a duplexer (for printing on both sides of - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 32
1 Printer Basics Printer Parts and Locations Standard Output Bin Control panel Face-up Bin Front door On/Off switch Tray 3 Tray 2 Right door Continued on next page. Printer Information 32 Adjustable paper stop Top cover Tray 1 (multipurpose) Tray 1 extensions Tray 1 paper width guides - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 33
Chapter 1 Printer Basics Power outlet Printer Information 33 Printed Circuit Assembly (formatter board) EIO slots Bidirectional Parallel Port (IEEE-1284) Paper Handling Connector (C-link) - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 34
You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports three enhanced input/output (EIO) cards. Other accessories and options are available. For - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 35
Chapter 1 Printer Basics 5-bin Mailbox with Stapler 7-bin Tabletop Mailbox 8-bin Mailbox HP Fast InfraRed Connect Continued on next page. Accessories and Supplies 35 Duplexer Envelope Feeder Stand for 7-bin Tabletop Mailbox - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 36
can be write-protected through software for additional security. Windows Users Use HP LaserJet Resource Manager to delete files and manage fonts on a mass storage device (page 73). For more information, see the printer software help. HP is constantly introducing new software tools for use with your - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 37
1 Printer Basics 37 Macintosh Users Use the HP LaserJet Utility to download fonts and files. See HP LaserJet Utility on page 77 or the HP LaserJet Utility Guide online help included with your HP LaserJet Utility software for more information. Note The HP LaserJet Utility is not supported for - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 38
Basics 38 Ordering Information Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) Ordering Information Item Description or Use Order Number - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 39
Chapter 1 Printer Basics 39 Ordering Information (continued) Item Description or Use Order Number Paper Handling Duplex Printing Accessory (duplexer) Allows automatic printing on C4782A both sides of paper. 7-bin Tabletop Mailbox Each of the 7 output bins holds 120 sheets of paper. - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 40
Basics 40 Ordering Information (continued) Item Printer Stands Stand for 7-bin Tabletop Mailbox Description or Use Order Number Allows 7-bin Tabletop Mailbox C4784A to be used when printer is mounted on 2 x 500-sheet Input Tray, 2000-sheet Input Tray, or printer stand. Accessories and Supplies - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 41
HP LaserJet Paper (Other HP media is available where office products are sold.) Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPJ1124 Toner Cartridge (20,000 pages) Replacement HP Microfine toner - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 42
Chapter 1 Printer Basics 42 Ordering Information (continued) Printing Supplies Item Staple Cartridges Description or Use Order Number 3-pack of staple cartridges. Each cartridge contains 2000 staples and should last about 2 months, depending on use. C3772A Accessories and Supplies - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 43
(continued) Item Memory, Fonts, Dual In-line Memory and Mass Module (DIMM) Storage (100-pin) EDO DIMMs (100-pin) SDRAM DIMMs (100-pin) Flash DIMM (100-pin) Description or Use Order Number Boosts the ability of the printer to handle large print jobs (maximum 192 MB with HP brand DIMMs - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 44
Chapter 1 Printer Basics 44 Ordering Information (continued) Item Memory, Fonts, Font DIMM and Mass (100-pin) Storage Hard Disk Cable and Interface Accessories Parallel Cables Macintosh Network Cable Kit (Requires EIO card, J3111A) Description or Use Order Number 8 MB Asian ROM: - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 45
cards: Ethernet RJ-45 only Ethernet RJ-45 and BNC, LocalTalk Token Ring RJ-45 and DB-9 Fast Ethernet 10/100Base-TX RJ-45 only J3110A J3111A J3112A J3113A Enables wireless printing from any IRDA-compliant portable device (such as a laptop computer) to the HP LaserJet 8100 N or 8100 DN printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 46
500-sheet Input Tray. C4789A Maintenance Preventive Maintenance For 110V units Accessory Kit For 220V units C3914A C3915A Documentation HP LaserJet Printer Family Paper Specification Guide A guide to using paper and other print media with HP LaserJet printers. 5040-9092 PCL 5/PJL Technical - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 47
Basics 47 Ordering Information (continued) Item Documentation HP LaserJet 8100, 8100 N, and 8100 DN Printers User Guide User Documentation Bundle Description or Use Order Number This is an online user guide C4214-60103 provided on compact disc. An additional copy of the C4214-99001 getting - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 48
Chapter 1 Printer Basics 48 Control Panel Layout The control panel includes three indicator lights, six keys, and a 2-line display (16 characters per line). 2-line display Go READY Cancel Job Menu Ready Item - Value + Select Data Attention Control Panel Layout - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 49
Chapter 1 Printer Basics 49 Control Panel Lights Light Indication Ready The printer is ready to print. Data The printer is processing information. Attention Action is required. See the control panel display. Configuration Page To print a configuration page, see page 278. Control Panel - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 50
. Clears most printer messages and places the printer online. z Allows the printer to continue printing with an error message such as TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE. z Confirms a manual feed request if Tray 1 is loaded and TRAY 1 MODE= CASSETTE has been set from the Paper - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 51
(*) appears next to the selection, indicating that it is the new default. Default settings remain when the printer is switched off or reset (unless you reset all factory defaults from the Resets Menu). z Prints one of the printer information pages from the control panel. Control Panel Layout - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 52
Panel Menus For a complete list of control panel items and possible values, see page 354. Press MENU for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. Continued on next page. Control Panel Layout - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 53
printer driver settings.) If you cannot access a menu or item, it is either not an option for the printer, or your network administrator has locked the function. (The control panel reads ACCESS DENIED MENUS LOCKED.) See your network administrator. To print a control panel menu map: See page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 54
from the tray, even if the page is not jammed. The lower right door might be open. The accessory has a paper jam or a page needs to be removed from the multibin mailbox, even if the page is not jammed. The accessory is not correctly attached to the printer. Paper Handling LED Status Interpretation - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 55
be in Power The printer might be in Power Save mode. Press GO. Save mode. Press GO. The accessory is not receiving power. Check the power supply, power cables, and C-link cables. The accessory is not receiving power. Check the power supply, power cables, and C-link cables. Paper Handling LED - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 56
Drivers HP FontSmart* HP LaserJet Resource Manager Macintosh Software Macintosh Client Macintosh Software Apple LaserWriter 8 Driver PPDs HP LaserJet Utility* Apple LaserWriter 8 Driver PPDs HP LaserJet Utility* Fonts* Desktop Printer Utility* Guide files* * These products are not supported - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 57
, see the HP Customer Care pages at the front of this user guide to obtain the most recent software. Included with the printer is a compact disc containing the HP LaserJet Printing System. On the compact disc are software components and drivers that benefit end users and network administrators. See - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 58
1 Printer Basics 58 z Microsoft Windows 9x z Microsoft Windows NT 4.0 z IBM OS/2 version 2.0 or greater z Apple Mac OS 7 or greater Additional drivers for DOS WordPerfect 5.x and 6.x are available through your HP distributor. (See the HP Customer Care pages at the front of this user guide.) The - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 59
59 Printer Drivers Printer drivers access the printer features and allow the computer to communicate with the printer (via a printer language). Windows See Access the Windows Printer Driver on page 68 for more specific driver information. Macintosh See Apple LaserWriter 8 Driver on page 76 - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 60
Chapter 1 Printer Basics 60 Drivers Included with the Printer The following printer drivers are included with the printer. The most recent drivers are available on the Internet. (See the HP Customer Care pages at the front of this user guide.) Depending on the configuration of Windows computers, - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 61
, online help, HP LaserJet utility, and Desktop Printer utility. Click Custom to only install the software you prefer. Additional Drivers You can obtain the following printer drivers by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. (See - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 62
printer driver is not on the compact disc or is not listed here, check the software application's installation disks or ReadMe files to see if they include support for the printer. If not, contact the software manufacturer or distributor and request a driver for the printer. Printer Software - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 63
HP software. (This includes several printer drivers. For more information, see page 60.) Network Administrators: If the printer is attached to a network through an HP JetDirect EIO card, before you can print, the printer must be configured for that network. To configure the printer for your network - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 64
on the computer configuration, the installation program may automatically start.) 3 Click Start. 4 Click Run. 5 Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6 Follow the instructions on the computer screen. Continued on next page. Printer Software - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 65
. 2 Insert the compact disc into the CD-ROM drive. 3 In the Windows Program Manager screen, click the File menu. 4 Click Run. 5 Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6 Follow the instructions on the computer screen. Printer Software - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 66
the HP JetDirect print server and the printer for your network. You also can use HP Web JetAdmin to configure your printer with your web browser. For information on using HP Web JetAdmin, see HP's web site at http://www.hp.com/net_printing/nps/ Note For Asia, Web JetAdmin is only supported on - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 67
icon and follow the instructions on the screen. 4 Open the Chooser from the Apple menu. 5 Click the Apple LaserWriter 8 icon. If the icon is not there, contact HP Customer Care. 6 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. If - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 68
the Windows Printer Driver To configure the driver once the software is installed, access it in one of the following ways: Temporarily Change Settings Change Default Settings Operating System (from a software application) (across all applications) Windows 9x From the File menu, click Print - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 69
69 Choose the Right Printer Driver for Your Needs For Windows, choose a printer driver based on the way you use the printer. z Use the PCL 6 driver to take full advantage of the printer's features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 70
from the Help button, the F1 key, or a question mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver. Printer driver help is separate from the software application help - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 71
during a Custom Install and is not needed to print. Access HP ToolBox from a printer icon on the Windows 9x and Windows NT 4.0 system tray on the Taskbar. HP ToolBox provides one-step access to the current status of the printer and the jobs it is printing. A list of all available features is as - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 72
Chapter 1 Printer Basics 72 HP DocWise HP DocWise is enabled during a Custom Install and is not needed to print. HP DocWise provides automatic notification of when your print job is done printing with a graphical reminder of which bin it is in. HP DocWise also notifies you if any errors occur - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 73
and prints samples of them z provides web connectivity to FontSmart, an online resource for free fonts and HP-specific font information Note With Windows 3.1x and Windows 9x, you can use HP LaserJet Resource Manager to download fonts to a mass storage device. Types of fonts supported are TrueType - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 74
printer, without the problems of incompatible software applications or versions. JetSend software will allow your colleagues to create documents on their PCs and send copies directly to this printer without any device-specific drivers or configuration difficulties. Continued on next page. Printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 75
-enabled printer. How the JetSend Communications Technology Works Networked Devices To use the JetSend capability between networked devices, print a configuration page (see page 278) outcome because they have JetSend in them. Note HP JetSend is not available for the Macintosh. Printer Software - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 76
the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the compact disc. Use the Apple LaserWriter 8 Driver that comes with the computer or is installed with the HP printer software compact disc. Continued on next page. Printer Software - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 77
easier than ever. Use the HP LaserJet Utility to do the following: z Customize the printer's control panel messages. z Name the printer, assign it to a zone on the network, download files and fonts, and change most of the printer settings. z Set a password for the printer. z From the computer, lock - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 78
For Asia, HP Web JetAdmin is only supported for Japanese systems with Windows NT and Windows 9x. Use HP Web JetAdmin to do the following: z Install and configure printers that are connected to a network with an HP JetDirect print server. z Manage and troubleshoot network printers from any location - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 79
the HP LaserJet program group folder. Use HP JetAdmin to do the following: z Install, configure, and manage printers that are connected to a network with an HP JetDirect print server. z Manage and troubleshoot network HP printers and print servers. For Asia, HP Web JetAdmin is only supported for - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 80
OS (via the HP LaserJet Utility) *The software for these systems is not included on the compact disc with the printer, but is available from the Internet. If you do not have access to the Internet, see the HP Customer Care pages at the front of this user guide to obtain this software. Note Network - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 81
easier than ever. Use the HP LaserJet Utility to do the following: z Customize the printer's control panel messages. z Name the printer, assign it to a zone on the network, download files and fonts, and change most of the printer settings. z Set a password for the printer. z From the computer, lock - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 82
Chapter 1 Printer Basics 82 HP LaserJet Resource Manager The HP LaserJet Resource Manager should be installed only on the network administrator's computer. The HP LaserJet Resource Manager allows you to control hard disk and flash memory features not found in the drivers. Bidirectional - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 83
Chapter 2 Printing Tasks 83 2 Printing Tasks Overview This chapter presents basic printing tasks, such as: z Selecting the Input Tray z Selecting the Output Bin z Using the Stapler z Printing Both Sides of Paper (Optional Duplex Printing Accessory) z Printing Envelopes z Printing Special Paper - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 84
sides. When printing multiple transparencies, promptly remove each transparency as soon as it emerges from the printer (so the sheets do not stick together). 1 Open Tray 1. 2 Pull out the tray extension, if needed, for the paper size you are printing. Continued on next page. Selecting the Input - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 85
without stacking it above the paperfill mark. Note For single-sided printing, place paper into the 4 tray with side-to-be-printed up. The top of the page (such as letterhead) should be toward the rear of the printer. For two-sided printing, place paper with the front side down. The top of the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 86
the longer edge of the page leading into the printer. b. Load envelopes, Executive, Legal, 11 x 17, ISO A3, JIS B5, or JIS B4 with the short edge of the page leading into the printer. (For more information on paper specifications, see page 330.) Continued on next page. Selecting the Input Tray - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 87
from Tray 1 to the Face-up Bin to avoid curl. If you are having trouble printing on media other than plain paper, see Changing the Variable Fuser Mode on page 146. If Tray 1 is in CASSETTE mode, the printer Attention light will flash. Press - VALUE + to change the size to match the paper size - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 88
2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) 1 Open the tray until it stops. 1 2 Turn the paper guide lock to the unlocked position. 3 Slide the paper guide to the mark that indicates the size of paper you are loading. 2 Continued on next page. 3 Selecting the Input Tray - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 89
Adjust the left paper guide by pushing in, then lifting up and out. 6 Position the guide over the appropriate lines marked in the tray. Press the guide into the rear slot and then lower down into the front 5 slot. Be sure the guide is not skewed. Continued on next page. 6 Selecting the Input - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 90
of paper into the tray. 7 Do not fill the input tray above the paper fill marks on the guides. Note For single-sided printing, place the side-to-beprinted facing down. For double-sided printing, the front side should be facing up. For letter and A4 paper only, the top of the letterhead - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 91
the paper size tab is set 8 correctly. Slide the tray back into the printer. If you wish to select your paper by type rather than tray (source), see page 144. Adjust the paper stop guide on the Standard Output Bin for paper sizes larger than Letter or A4. See page 99. Note If paper curls - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 92
Chapter 2 Printing Tasks 92 Loading the Optional 2000-sheet Input Tray (Tray 4) An optional 2000-sheet Input Tray (Tray 4) is available for the printer. The tray fits under the printer and acts as a base. For paper specifications, see page 328. Continued on next page. Selecting the Input Tray - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 93
that correspond to the paper size you are loading and push in the pin. 3 Repeat step 2 to adjust the back guide. 2 4 Repeat step 2 to adjust the left guide. Note To load 11 x 17 inch paper, move the left guide to the back of the tray. 3 Continued on next page. 4 Selecting the Input Tray - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 94
4, side-to-beprinted down (A) for single-sided printing. For two sided printing, load front side up. b. Load 11 x 17, Legal, A3, or JIS B4 paper with top of the page toward the right of the printer. For two sided printing, load front side up (B). Continued on next page. Selecting the Input Tray - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 95
left side. Serious damage may occur to the unit. 7 7 Close Tray 4. 8 Make sure that the paper size tab is set correctly. Note 8 See Printing by Type and Size of Paper on page 144 to set the type of paper you loaded in the tray. If using the Standard Output Bin, remember to adjust the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 96
2 Printing Tasks 96 Selecting the Output Bin The printer has several output locations: the Standard Output Bin, the Face-up Bin, and the optional 7-bin Tabletop Mailbox, the 8-bin Multibin Mailbox, and the 5-bin Mailbox with Stapler. Standard Output Bin Face-up Bin Continued on next page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 97
Chapter 2 Printing Tasks Face-up Bin Mailbox Bins 97 Standard Output Bin (5-bin Mailbox with Stapler shown) Note For best results, use the Face-up Bin to print envelopes, labels, or transparencies. Selecting the Output Bin - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 98
Output Bin The Standard Output Bin, located at the top of the printer, holds up to 500 sheets of paper in the correct order as they exit the printer. A sensor causes the printer to stop when the paper bin is full. Printing continues when you empty or reduce the amount of paper in the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 99
paper stop does not have to be raised for Letter or A4 size paper. Note that the printer jams if the paper stop is set to a smaller size of paper than is being printed. 1 Pull the left side of the paper stop up until the stop is in an upright position. 2 Slide the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 100
Printing Tasks 100 Printing to the Face-up Bin The Face-up Bin, located on the upper left side of the printer, holds up to 125 sheets of paper face up as they exit the printer. bin through your software application, printer driver, or from the printer control panel. Selecting the Output Bin - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 101
Chapter 2 Printing Tasks 101 Printing to a Mailbox The following Mailboxes are available for the printer: z 7-bin Tabletop Mailbox (each bin output destination and can have a name assigned to it by the network or printer administrator. In this mode, the device automatically separates mopies. Each - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 102
configuration utility, such as HP JetAdmin or HP LaserJet Utility. You will need to set up your printer driver to reflect the mode chosen by the administrator. Bidirectional Environment The printer automatically selects the mode established by the network administrator. Continued on next page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 103
Chapter 2 Printing Tasks 103 Nonbidirectional Environment The driver setting must match the printer mailbox mode. The method for changing the mode varies with driver and by operating system. See your driver's online help. The printer control panel will display different messages depending on the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 104
Chapter 2 Printing Tasks 104 Job Separation, Collator, and Stacking Modes 5-bin Mailbox Bin Face-up Bin Mailbox 1-7 Face-up Bin Mailbox 1-8 Note For the types of paper the printer supports, see page 330). Envelopes, labels, and transparencies should only be sent to the Face-up Bin. The stapler - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 105
Printing Tasks 105 Selecting a Mailbox through the Software You can select mailboxes through your software application, printer driver, or from the printer control panel. Otherwise, follow the instructions below for setting the overall default printer mode used. Your network administrator may have - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 106
2 Printing Tasks 106 Using the Stapler Loading Staple Cartridges (5-bin Mailbox with Stapler) 1 1 Turn off the printer and remove the Face-up Bin. 2 Open the stapler unit cover. 3 Squeeze the staple cartridge tabs together and pull the empty staple cartridge out. 2 Continued on next page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 107
Chapter 2 Printing Tasks 107 4 Remove the plastic shipping clip from the 4 new staple cartridge. Insert the new staple cartridge so that it snaps into place. 5 Close the stapler unit cover, replace the Face-up Bin, and turn the printer on. Note 5 If the printer runs completely out of - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 108
software or printer driver, follow the instructions below for setting the overall default printer output bin selection. Where and how you make selections depends on your software application or associated printer driver. (Some options may only be available through the printer driver. See page 59 for - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 109
Chapter 2 Printing Tasks 109 Selecting the Stapler from the Control Panel If your software does not support stapling, set it using the BIN x appears. (See pages 103 and 104 to choose the appropriate bin according to the mode you are using.) Your network administrator may have changed the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 110
) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. Note See the documentation included with the duplexer for complete installation and setup instructions. Duplexing might require additional memory (page 392 - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 111
. z You might need to configure the printer driver to recognize the duplexer. (See the printer software help for details.) z To print on both sides of paper, make the selection from the software or printer driver. (See the printer software help.) z If the printer driver does not have this option - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 112
1 z Load letter and A4 paper with the front side down and the top, short edge toward the rear of the printer. z Load other sizes of paper with the front side down and the top, short edge toward the printer. Continued on next page. Printing Both Sides of Paper (Optional Duplex Printing Accessory) - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 113
2 Printing Tasks 113 All other trays z Load letter and A4 paper with the front side up and the top, short edge toward the rear of the tray. z Load other sizes with the front side up and the top, short edge toward the right of the tray. Printing Both Sides of Paper (Optional Duplex Printing - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 114
shown below. These options can be selected from the printer driver or from the printer's control panel (set BINDING from the Paper Handling Menu and ORIENTATION from the Printing Menu). Note The terminology for the binding edge in the driver may be different. 2. Long-edge landscape 1. Long-edge - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 115
, see page 119. Note See the documentation included with the envelope feeder for complete installation and setup instructions. You might need to configure the printer driver to recognize the envelope feeder. See the printer software help for details. Continued on next page. Printing Envelopes - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 116
Chapter 2 Printing Tasks Envelope weight 116 Guides Tray extension Printing Envelopes - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 117
over the opening for the envelope feeder. 2 Locate the pins on the envelope feeder and the corresponding holes on the printer. 3 Align the envelope feeder with the 2 corresponding printer rails. 4 Slide the envelope feeder into the printer until it locks into place. 3 4 Printing Envelopes - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 118
be angled as shown (A). Do not angle them the opposite direction (B). Note Select the envelope size from the software application (if the setting is available), the printer 4 driver, or the Paper Handling Menu in the printer's control panel (page 360). To print by type and size of paper, see - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 119
printer. To avoid jamming and possible printer damage, never try to print on both sides of an envelope. Before you load envelopes, make sure they are flat and not damaged or stuck together. Do not use envelopes with pressure-sensitive adhesive. (For envelope specifications, see page 343.) Printing - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 120
sides of the envelope stack without bending it. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Face-up Bin to avoid 3 curl. If Tray 1 is in CASSETTE mode, the printer Attention light will flash. Press - VALUE + to change the size to match the paper size in - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 121
does not automatically format an envelope, specify Landscape for page orientation in your application. CAUTION To avoid a printer jam, do not remove or insert an envelope once you begin printing. For best print quality, use the table on page 345 to set margins for a return and mailing address. It - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 122
as the paper type in the Paper Handling menu from the control panel and select prepunched paper from your printer driver. Note When printing prepunched paper with stapling enabled, the staple will be in the lower right corner of your print job. Continued on next page. Printing Special Paper - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 123
with an optional duplexer (page 112). Printing in portrait or landscape mode is usually selected from the software application or printer driver. If the option is not available, change the Orientation setting from the Printing Menu in the printer's control panel (page 369). Printing Special Paper - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 124
Labels Use only labels recommended for use in laser printers. Make sure that labels meet the specifications for the input tray you use (page 341). Do: z Print a stack of 50 labels from Tray 1. z Load labels with the side-to-be-printed facing up and the top, short edge toward the back, if they - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 125
Chapter 2 Printing Tasks 125 Do not: CAUTION Failure to follow these instructions can damage the printer. z Load the trays to capacity because labels are heavier than paper. z Use labels that are separating from the backing sheet, wrinkled, or damaged in any - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 126
Chapter 2 Printing Tasks 126 Printing Transparencies Overhead transparencies used in HP LaserJet printers must be able to withstand the 392° F (200° C) temperature encountered in the printer's fusing process. Use only transparencies recommended for use in laser printers. Because transparencies - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 127
-size Paper in Tray 1 You can print on custom-size paper from Tray 1. For paper specifications, see page 330. Printing on the SmallestSized Paper If you are using the printer driver to set the paper size, under the Custom button, select the paper tab and set the paper size. 1 In your software - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 128
3 be at least 7.5 inches (190 mm). Note For more information on paper specifications, see page 330. Printing Bleeds Since the printer has the ability to print on specially cut paper up to 11.7 x 17.7 inches (297 x 450 mm), you can print up to 11 x 17 inches (279 x 432 mm) bleed images with crop - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 129
Chapter 2 Printing Tasks 129 Printing Cards, Custom-size, and Heavy Paper Custom-size paper can be printed from Tray 1. For paper specifications, see Paper Specifications starting on page 328. Note The printer's control panel can be set for one custom size at a time. Do not load more than one - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 130
trays installed on the printer. Note Only one custom paper size can be saved in the printer. Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.) Continued on next page. Printing Special Paper - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 131
shown in the illustration above. X can be from 3.9 to 11.7 inches (from 98 to 297 mm) for Tray 1. Set the Y dimension (the side edge of the paper) as shown in the illustration above. Y can be from 7.5 to 17.7 inches (from 191 to 450 mm) for Tray 1. Continued on next page. Printing Special Paper - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 132
Tray 1 and TRAY 1 MODE=CASSETTE, then set TRAY 1 SIZE=CUSTOM from the Paper Handling Menu in the printer's control panel. See Customizing Tray 1 Operation on page 141. 5 In the software, select Custom or the name assigned to the custom-size paper in the driver as the paper size. For example, if - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 133
require you to change settings from a software application, the printer driver, or the printer's control panel. z Using Features in the Printer Driver z Different First Page z Customizing Tray 1 Operation z Printing by Type and Size of Paper z Changing the Variable Fuser Mode z Loading Custom-size - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 134
Printing Tasks 134 z Storing a Print Job z Printing with the Optional HP Fast InfraRed Connect Note Only use PCL 5e for backward compatibility. Most of the features in this section do not apply to PCL 5e. We recommend the use of PCL 6 or PS to take best advantage of the features in this printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 135
from the printer driver. To access Windows printer drivers, see page 68. Note HP PCL 5e, PCL 6, PS, and Macintosh drivers are slightly different. Check the drivers for available options. The PCL 6 driver takes full advantage of the printer's features. Settings in the printer driver and software - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 136
to create a Quick Set for envelopes or for printing the first page of a document on letterhead. New Printer Driver Features Look for Quick Sets, Scale to Fit (any page size to any page size), and Booklet Printing options in the Windows PCL 6 printer driver, or see the printer driver help for more - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 137
Printing Tasks 137 Printing with a Watermark A watermark is a notice, such as "Top Secret," printed in the background of each page in a document. Check the driver for available options. For Macintosh, you can select "Custom" and specify any text you choose. Using Features in the Printer Driver - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 138
Chapter 3 Advanced Printing Tasks 138 Different First Page 1 For Windows, select "Use different paper for 1 first page" in your printer driver. Choose Tray 1 (or Manual Feed) for the first page and one of the other trays for the remaining pages. Place the paper for the first page in Tray 1. (For - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 139
Chapter 3 Advanced Printing Tasks 139 2 Load the paper for the remaining pages of the 2 document into another tray. You may select the first and remaining pages by type of paper. For more information, see Printing by Type and Size of Paper on page 144. Different First Page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 140
Paper You can print more than one page on a single sheet of paper. This feature is available in some printer drivers and provides a cost-effective way to print draft pages. To print more than one page on a sheet of paper, look for a Layout or Pages Per Sheet option in the printer driver. (This is - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 141
Tasks 141 Customizing Tray 1 Operation Customize Tray 1 to fit your printing needs. The printer can be set to print from Tray 1 as long as it is loaded or to print only from Tray 1 if the type of paper loaded is specifically requested. Set TRAY 1 MODE=FIRST or TRAY 1 MODE=CASSETTE from the Paper - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 142
in the Paper Handling Menu to configure size as well as type settings for Tray 1. z Through the printer driver or from within your software application, you can select paper from any tray (including Tray 1) by type, size, or source. To print by type and size of paper, see page 144. Customizing Tray - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 143
Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 144
You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray). Benefits of Printing by Type and Size of Paper If you frequently use several different kinds of paper, once trays are set up correctly, you - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 145
the sections on loading paper, starting on page 84.) 4 From the software or printer driver, select the desired type and size of paper. Note The type and size settings can also be configured from HP JetAdmin for networked printers. See the printer software help. To print by type and size, it might - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 146
of paper. The user can change the variable fuser mode to improve the print quality for paper that is having problems (such as heavy, light, or rough media) even though the paper technically meets the specifications provided on page 330. The variable fuser mode is associated with the paper type. To - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 147
LOW HIGH1 HIGH2 HIGH3 Temperature and Printing Speed for Letter and A4 Normal fuser temperature setting, 32 ppm Low fuser temperature setting, 32 ppm Raises fuser temperature setting, 32 ppm Raises fuser temperature setting, 24 ppm Raises fuser temperature setting, 16 ppm Most paper types are - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 148
Chapter 3 Advanced Printing Tasks 148 To change the variable fuser mode for a paper type from the control panel: 1 Press MENU repeatedly until PAPER HANDLING MENU appears. 2 Press ITEM repeatedly until CONFIGURE FUSER MODE MENU=NO appears. 3 Press - VALUE + until YES appears. 4 Press SELECT to - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 149
maximum size of paper the printer supports. When custom-size paper is loaded in Trays 3 and 5, the printer prints at normal speed because it 5) on page 88 for instructions. 2 On the control panel, press MENU repeatedly until PRINTING MENU appears. 3 Press ITEM repeatedly until CONFIGURE CUSTOM PAPER= - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 150
Chapter 3 Advanced Printing Tasks 150 6 To select the unit of measure: a. Press ITEM until UNIT OF MEASURE appears. b. Press - VALUE + repeatedly until the desired unit of measure appears. c. Press SELECT to save the selection. 7 To select the X dimension (see page 130 for more information about - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 151
off from the driver. For more information about specifying the number of quick copy jobs that can be stored, see the QUICK COPY JOBS control panel item described on page 382. Printing Additional Copies of a Quick Copy Job To print additional copies of a job stored on the printer's hard disk from - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 152
quick copy jobs that can be stored is 32. The number of quick copy jobs that can be stored is set from the control panel (see page 375). Note If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted. A stored quick copy - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 153
it when space is needed for something else, select the Stored Job option in the driver. Printing the Remaining Copies of a Held Job The user can print the remaining copies of a job held on the printer's hard disk from the control panel. 1 Press MENU repeatedly until QUICK COPY JOBS MENU appears - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 154
3 Advanced Printing Tasks 154 Deleting a Held Job When a user sends a proof and hold job, the printer automatically deletes that user's previous stored proof and hold job. If there is not a proof and hold job already stored for that job name and the printer needs additional space, the printer may - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 155
printer's control panel. The user specifies the PIN in the driver and it is sent to the printer as part of the print job. Specifying a Private Job To specify that a job is private from the driver, remaining three numbers of the PIN. COPIES=1 appears. Continued on next page. Printing a Private Job - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 156
the job. Deleting a Private Job A private job is automatically deleted from the printer's hard disk after the user releases it for printing, unless the user selects the Stored Job option in the driver. Note If you turn the printer off and then back on, all quick copy, proof and hold, and private - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 157
to download a personnel form, calendar, time sheet, or accounting form that other users can access and print. To store a print job permanently on the hard disk, select the Stored Job option in the driver when printing the job. Printing a Stored Job The user can print a job stored on the printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 158
Chapter 3 Advanced Printing Tasks 158 Deleting a Stored Job Jobs stored on the printer's hard disk can be deleted from the control panel. 1 Press MENU repeatedly until PRIVATE/STORED job. COPIES=1 appears. 4 Press - VALUE until DELETE appears. 5 Press SELECT to delete the job. Storing a Print Job - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 159
Chapter 3 Advanced Printing Tasks 159 Printing with the Optional HP Fast InfraRed Connect The HP Fast InfraRed Connect enables wireless printing from any IRDAcompliant portable device (such as a laptop computer) to the HP LaserJet 8100, 8100 N, or 8100 DN printer. The printing connection is - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 160
. 5 Select the file to print. Setting Up to Print with Windows 9x Before launching the InfraRed Driver, complete the following steps: 1 From the Printers panel, select the HP LaserJet 8100, 8100 N, or 8100 DN as your default printer. 2 While in the same Printers panel, go to Properties/Details - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 161
the HP Fast InfraRed Connect. The FIR window must be at an angle of +/- 15 degrees to ensure an effective connection for printing. The following graphic illustrates the required alignment of devices necessary for printing. 2 - 3 ft. (1 m) Continued on next page. Printing with the Optional HP Fast - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 162
InfraRed Connect lights up, and, after a short delay, the printer status panel displays PROCESSING JOB. If the status indicator does not light up, realign the HP Fast InfraRed Connect with the FIR port on the sending device, resend the print job, and maintain the alignment of all devices. If you - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 163
current job when it reaches the end of the copy it is printing. The printer then prints the job sent over the FIR connection. When the printer is done printing that job, it resumes printing the original job with multiple copies where it left off. Printing with the Optional HP Fast InfraRed Connect - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 164
the Toner Cartridge z Cleaning the Printer To ensure optimum print quality, the printer will prompt you to perform printer maintenance every 350,000 pages. When the PERFORM PRINTER MAINTENANCE message appears on the control panel, you will need to purchase a Printer Maintenance Kit and install - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 165
Chapter 4 Printer Maintenance 165 Managing the Toner Cartridge HP Policy on Non-HP Toner Cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 166
. (These are the default settings.) Checking the Toner Level The user can find out how much toner is left in the printer cartridge by printing a configuration page (see page 278). The Toner Level section on the configuration page provides a graphical representation of how much toner is left in the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 167
Chapter 4 Printer Maintenance 167 Resetting the HP TonerGauge After a new toner cartridge is installed, the user must reset the HP TonerGauge from the control panel. When the top cover is closed after installing the new toner cartridge, the NEW TONER CARTRIDGE=NO message is displayed on the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 168
4 Printer Maintenance 168 Continue Printing When Toner is Low When toner is low, the printer's control panel displays the TONER LOW message. If the TONER LOW message displays, but the printer continues printing, TONER LOW is set to CONTINUE (the default setting). If the printer stops printing - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 169
4 Printer Maintenance 169 Redistributing the Toner When toner is low, faded or light areas might appear on a printed page. You might be able to temporarily improve print quality by redistributing the toner. The following procedure might allow you to finish the current print job before replacing - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 170
wash clothing in cold water. (Hot water sets toner into fabric.) 4 Reinsert the toner cartridge into the printer and close the top cover. 4 If the print remains light, install a new toner cartridge. (Follow the instructions provided with the new toner cartridge.) Managing the Toner Cartridge - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 171
Chapter 4 Printer Maintenance 171 Cleaning the Printer To maintain print quality, clean the printer thoroughly: z Every time you change the toner cartridge. z Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 172
in cold water. Hot water sets toner into fabric. 3 With a dry lint-free cloth, wipe any residue 4 from the paper path area, the registration roller (B), and the toner cartridge cavity. 4 Replace the toner cartridge, close the printer, reconnect all cables, and turn the printer on. Cleaning the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 173
cleaned from inside the printer, shiny black spots will appear on the page's black strip. If white spots appear on the black strip, print another cleaning page. To ensure good print quality with certain types of paper, use the cleaning page every time the toner cartridge is replaced. If the cleaning - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 174
solve printer problems. Clearing Paper Jams (see page 176) Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understanding Printer Messages (see page 198) Many different messages can - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 175
a printer problem, you must understand where the problem is. Use the tables in this section to determine the printer problem, and then follow the corresponding troubleshooting suggestions. Checking the Printer's Configuration (see page 277) From the printer, you can print information pages that - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 176
. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 196. Note After the jam is cleared, the top cover of the printer must be opened and closed to clear the paper jam message from the control panel. Continued on next - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 177
Chapter 5 Problem Solving 177 Paper jams can occur at the following locations: * Other paper handling accessories may be installed in these positions. Note Loose toner might remain in the printer after a paper jam, but the toner should clear after a few sheets are printed. Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 178
Chapter 5 Problem Solving 178 Clearing Jams from the Input Tray Areas Clearing Tray 1 1 Open Tray 1 by pulling down. 2 Check for paper in the Tray 1 area. 3 Remove any - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 179
Chapter 5 Problem Solving 179 Clearing the Right Door 1 Open the right door located below Tray 1. 2 Check for paper in this area. 3 Open the jam access cover using the green lever. 4 Remove any paper from this area by pulling it out of the printer. 5 Be sure to remove all pieces of torn paper. - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 180
Chapter 5 Problem Solving 180 Clearing Trays 2 and 3 1 Open the tray. 2 Remove jammed or damaged paper from this area by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open and close the top cover. Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 181
paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open the vertical transfer door and remove jammed paper (B). 6 Close the vertical transfer door. 7 Open and close the top cover. Continued on next page. Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 182
Chapter 5 Problem Solving A 182 B Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 183
paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open the vertical transfer door and remove all jammed paper (B). 6 Close the vertical transfer door. 7 Open and close the top cover. Continued on next page. Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 184
Chapter 5 Problem Solving A 184 B Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 185
that may be hidden (C). 5 You may need to remove any loaded envelopes and the optional envelope feeder to release envelopes or torn pieces of paper. 6 Replace the optional envelope feeder and toner cartridge and close the top cover. Continued on next page. Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 186
Chapter 5 Problem Solving 186 A C B Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 187
Problem Solving 187 Clearing Jams from the Optional Duplex Printing Accessory 1 Open the front door. 2 Check for paper in this area. 3 Remove any paper from area (A) by pulling it out of the printer a duplexer is installed, turn the printer off and remove the duplexer by pressing the colored tab - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 188
Chapter 5 Problem Solving B A 188 C Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 189
Chapter 5 Problem Solving 189 Clearing Jams from the Top Cover Area 1 Open the top cover. 2 Remove the toner cartridge (A). WARNING! Avoid touching the of the printer (B). 5 Be sure to remove all pieces of torn paper. 6 Replace the toner cartridge and close the top cover. A B Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 190
Chapter 5 Problem Solving 190 Clearing Jams from the Output Areas Clearing the Standard Output Bin If the paper jam extends into the output area, as shown in the graphic below, slowly and carefully pull the paper straight out of the printer so that it does not tear. Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 191
Chapter 5 Problem Solving 191 Clearing the Left Door (Fuser Area) 1 Open the left door. (If a mailbox accessory is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2 Remove any jammed or damaged paper from - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 192
(C) by carefully pulling it out of the printer. Note When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 196. Continued on next page. Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 193
Chapter 5 Problem Solving 193 Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 194
unit cover. 3 Press the colored tab with your forefinger and pull the colored circular tab with your other forefinger to open the stapler. 4 Remove loose or damaged staples from the 2 stapler head. Push the circular tab to snap it back into place. Continued on next page. 3 4 Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 195
Chapter 5 Problem Solving 195 5 Close the stapler unit cover and replace the 5 Face-up Bin. Clear all paper paths that may have jammed as a result of the jammed staples. Note After clearing a stapler jam, up to two documents may not be stapled when printing resumes because the stapler must reload. - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 196
Do not use previously printed paper or torn, worn, or irregular paper. For recommended paper and other paper for your printer, see page 328. 5. Check the paper specifications. (If paper is outside of the recommended specifications, problems may occur.) Continued on next page. Clearing Paper Jams - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 197
the printer. 7. Printer may be dirty. Clean the printer as described on page 171. 8. Check that the correct paper size is installed (page 328). 9. Check that all damaged or jammed paper is removed by pulling it out of the printer. Note If jams continue, contact your authorized HP service provider - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 198
job is still in the printer's memory, press GO to print or press CANCEL JOB to clear the job from the printer's memory. z If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 199
Problem Solving 199 Using the Printer Online Help System This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online help system. Whenever a ? appears in a error - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 200
requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory. Print the job using a driver for a different printer language, or add the requested language to the printer (if available). Press GO to continue. Understanding Printer Messages - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 201
and no new files can be written to it. Disable the write protection through HP LaserJet Resource Manager. EIO n DISK INITIALIZING The disk accessory card takes a long time to initialize. The first parameter is the accessory slot number for this disk accessory card. Understanding Printer Messages - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 202
and then disappears. In this case the printer is not communicating with the network (even though the message is no longer present). The problem may be a bad EIO card, a bad cable or connection on the network, or a network problem. Contact your network administrator. EIO n DISK SPINNING UP The disk - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 203
Printer Messages (continued) Message ENV FEEDER LOAD [TYPE] [SIZE] Explanation or Recommended Action Load the requested envelope type and size into the envelope feeder. Make sure the envelope size and type are set correctly from the Paper Handling Menu in the printer's control panel (page replace - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 204
with the paper handling device for assistance. INSTALL TONER CARTRIDGE The toner cartridge has been removed and must be replaced for printing to continue. INSTALL TRAY X The specified tray is not installed and must be inserted and closed for printing to continue. Understanding Printer Messages - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 205
occurs after removing memory from the printer, adding a duplexer, or adding a printer language. You might want to change memory settings for I/O Buffering and Resource Saving (although default settings are usually best) or add more memory to the printer (page 392). Understanding Printer Messages - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 206
remainder of the job will not print and will be cleared from m e m o r y. Press GO to continue. Change the Resource Saving setting from the printer's control panel (page 354) or add more memory to the printer (page 392). MEMORY SHORTAGE PAGE SIMPLIFIED The printer had to compress the job in order - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 207
error occurred in an external paper handling device. Push the mailbox away from the printer, and then re-attach it. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user's guide.) PERFORM PRINTER MAINTENANCE - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 208
. (Delete files using HP LaserJet Resource Manager or another software utility. See the software help for more information.) If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer's control panel (page 375). STAPLER LOW ON - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 209
size.The tray type settings (and size for Tray 1) must be set from the printer's control panel (page 144). If you are trying to print A4 or letter size paper and this message appears, make sure the default paper size is set correctly from the Printing Menu in the printer's control panel. Press GO - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 210
. To order an envelope feeder for the printer, see page 38. Make sure the envelope feeder is installed correctly (page 117). XX.YY PRINTER ERROR PRESS GO TO CONTINUE A printer error has occurred that can be cleared by pressing GO in the printer's control panel. Understanding Printer Messages - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 211
If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) 20 INSUFFICIENT MEMORY alternates with PRESS GO TO CONTINUE The printer received more - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 212
-1284 specification.) This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer (page 59). Press GO to clear the error message. (Data will be lost.) If this message persists, contact an HP-authorized service or support - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 213
The connection has been broken between the printer and the EIO card in the specified slot. Press GO to clear the error message and continue printing. 41.3 UNEXPECTED PAPER SIZE The paper size you are trying to print is not the same as the control panel setting for Tray 1. Reload the tray with the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 214
does not clear, turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) 50.x FUSER ERROR An internal error has occurred. Turn the printer off, and then turn the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 215
Error number You might need to replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) Understanding Printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 216
front of this user guide.) 56.x PRINTER ERROR alternates with CYCLE POWER TO CONTINUE A temporary printing error occurred. Turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 217
user guide.) 62.x PRINTER ERROR There is a problem with the printer's memory. The x value refers to the location of the problem: 0 = Internal memory 1 to 3 = DIMM slots 1, 2, or 3 You might need to replace the specified DIMM. If this message persists, contact an HP-authorized service or support - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 218
5 Problem Solving 218 Printer Messages (continued) Message 64 PRINTER ERROR Explanation or Recommended Action A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 219
Chapter 5 Problem Solving 219 Printer Messages (continued) Message 68 NVRAM ERROR CHECK SETTINGS Explanation or Recommended Action An error occurred in the printer's nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default. Print a configuration page and - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 220
on. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) 79.xxxx PRINTER ERROR The printer detected an error. The numbers (xxxx) indicate the specific type of error. Turn the printer off, and then turn - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 221
you are experiencing, then see the following tables to troubleshoot the problem. Note The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer short-edge first, lines and repeating defects will run vertically - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 222
Chapter 5 Problem Solving 222 Light Print or Fade Toner Specks Dropouts (front or back) Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Correcting Output Quality Problems Curl or Wave Wrinkles or Creases - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 223
Smear Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases Troubleshooting Steps (Follow the steps in the order they are listed.) 1. Print a few more pages to see if the problem will correct itself. 2. Clean the inside of the printer or - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 224
bin. 9. Adjust the toner density setting. 10. Change the fuser mode setting (page 146). 11. Redistribute the toner in the toner cartridge. 12. Install a new HP toner cartridge. (See instructions provided with the toner cartridge.) Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 225
in the order they are listed.) 13. Order and install the Printer Maintenance Kit. 14. After trying all the steps suggested above, contact an HP-authorized service or support provider. (See the HP Customer Care pages in the front of the user guide.) Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 226
Chapter 5 Problem Solving 226 Correcting Wrinkles on Envelopes 1 Note Once you have used this method to print envelopes, return the fuser levers to the up position. 1 Open the left door. (If a mailbox accessory is 2 installed, first push it away from the printer to access the left door.) WARNING! - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 227
5 Problem Solving 227 Determining Printer Problems Troubleshooting Checklist z Printer Does Not Turn On z Blank or Garbled Control Panel Display z Printer Cannot Print Configuration Page z Print Job Does Not Print z Computer, Network, or I/O Port Problems z Print Speed is Too Slow z Printing is - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 228
Chapter 5 Problem Solving 228 z Problems with the Optional 7-bin Tabletop Mailbox z Problems with the Optional Duplex Printing Accessory z Problems with the Optional Envelope Feeder z Printer Hard Disk z PS Troubleshooting z HP Fast InfraRed Connect Problems z Macintosh Problem Solving Correcting - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 229
the printer's power configuration. (See the plate next to the power receptacle on the back of your printer for voltage requirements.) If you are using a power strip and its voltage is not within specification, plug the printer directly into the power receptacle. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 230
. See the getting started guide. Printer Cannot Print Configuration Page Situation Correct size of paper is not loaded. Solution Check paper trays to be sure the correct sizes are loaded (Letter or A4). Also, check that guides are set correctly. Toner cartridge sealing tape is not removed - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 231
Problem Solving 231 Printer Cannot Print Configuration Page (continued) Situation Solution A printer cover is open. Firmly close the printer top cover and all doors (left, front, and right). Paper is jammed in the Check for paper jams, see instructions starting on page 176. printer. Messages - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 232
the printer and the computer. If the cable is not correctly configured, see the getting started guide for configuration information. Printer displays a message. See Understanding Printer Messages starting on page 198 for printer messages and recommended actions. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 233
the toner cartridge and check for paper. Reseat the toner cartridge. z Open trays 2 and 3. Make sure that the appropriate paper is inserted. (For more information on paper specifications, see page 330.) Close the trays. z Make sure that you are using the correct printer driver. z Complex print job - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 234
on paper specifications, see page 330.) Close the trays. Print Speed is Too Slow Situation First page takes much longer to print than following pages. Solution z Make sure that the printer is warm. z Set the Power Save feature for a longer time period. (See Configuration Page on page 278.) If - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 235
is on the network. See the getting started guide for configuration information. z You might need to add more memory (page 397). Printing is Incomplete or Incorrect Situation Blank pages print. Solution z Turn the printer off and then back on. z Make sure the toner cartridge is installed properly - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 236
the correct printer. z Replace the printer interface (I/O) cable with a cable you know works to see if the cable is defective. z Your parallel printer cable might be defective. Use a high-quality cable; see page 38 for an HP cable part number. z Set the PERSONALITY item in the Configuration Menu to - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 237
high-quality cable; see page 38 for an HP cable part number. Printing stops in the middle of the job. z Check the control panel display for an error message. z If you are on a network, make sure the computer is correctly configured and there is not a network problem (see your network administrator - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 238
make sure the correct printer driver has been installed and configured. To verify that the font you want is available, print a font list (page 282). z Your software selected a substitute font for one that is not available in the printer. (See your software application manual for more information on - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 239
printer will recognize the tray.) Control panel settings, such as RESOLUTION or ORIENTATION, do not work or are ignored. Software commands override control panel settings. (See page 52 for information about how your software works with control panel settings.) Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 240
Chapter 5 Problem Solving 240 Printer Ignores Font, Format, or Tray/Bin Selection (continued) Situation Solution Job went to a different bin than was expected. Job prints on the wrong side of the paper. The wrong size or type of paper was used for the job. (See page 330 for supported paper - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 241
Chapter 5 Problem Solving 241 Print Job Does Not Print on Both Sides of Paper Situation Solution Driver may not be set up to Make sure that the option to print on both sides of the paper is print on both sides of the properly configured in the driver. paper. The file you are trying to Make - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 242
size. Problems with Tray 1 Situation Cannot clear MANUALLY FEED [TYPE] [SIZE] message. Solution z A previous print job may still be in the printer's buffer. z Make sure that Tray 1 has the correct paper size loaded. For more information on paper specifications, see page 328. Cannot print from - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 243
bin is selected in the printer correct output bin. driver. For more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 330 for more information on paper specifications. Problems with Trays 2, 3, and the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 244
The printer has a job in the buffer and is message. waiting to print on the correct paper size. Set the paper type in the control panel (page 354). Problems with the Optional 2000-sheet Input Tray (Tray 4) Situation Paper size adjustment and installation. Solution See "Paper Specifications" on - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 245
for instructions. z Make sure that paper specifications are within the recommended range (page 328). z Verify that the paper type configured in the printer control panel for Tray 4 matches the paper loaded in Tray 4 (page 92). z A tray might have been pulled out during printing. z Check cables and - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 246
HP service provider. Paper is not going to the z Make sure that the correct output bin is selected in the correct output bin. printer driver. For more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 247
for the job. z One-page jobs will not be stapled. z The interface cable between the mailbox and the stapler unit may be defective or not connected properly. General repeated stapler z Check to see that the job to be stapled is less than 2 mm jam problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 248
printer still does not recognize the 5-bin Mailbox with Stapler, contact your dealer or authorized HP service provider. z Check the cable between the printer and the stapler. Make sure it is properly connected at both ends. See page 255 for cabling configurations. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 249
printer back on. See page 255 for cabling configurations. z Verify that the cables are firmly attached to the printer. Paper jams and paper feeding problems. z Make sure that you are using the supported paper weights (page 330). z Do not pull paper out of the bins while printing. z Check cables - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 250
selected in the printer correct output bin. driver. For more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 330 for more information on paper specifications. z If you are trying to send print jobs to - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 251
the bins while printing. z Check cables and connectors between the printer and the mailbox. See page 255 for cabling configurations. z Repeated paper jams in the multibin mailbox area might indicate that the printer and multibin mailbox are set up on an uneven floor. Remove the toner cartridges, and - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 252
in the printer correct output bin. driver. For more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 330 for more information on paper specifications. z If you are trying to send print jobs to - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 253
and paper feeding problems. Solution z Make sure that the 7-bin Mailbox has been configured in the printer driver. See page 56 for more information on accessing the printer driver. z Make sure that the C-link cable is properly connected. See page 255 for cabling configurations. z Make sure that - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 254
in the printer correct output bin. driver. For more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 330 for more information on paper specifications. z If you are trying to send print jobs to - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 255
Chapter 5 Problem Solving 255 Cabling Configurations Continued on next page. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 256
Chapter 5 Problem Solving 256 Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 257
duplexer has been configured in the printer driver. z Print a configuration page to check that the unit is present. z Check that the duplexer is installed. z Make sure the duplexer has been configured in the printer driver. z Make sure that the software is not overriding the printer driver setting - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 258
. z Turn the printer off, remove and re-install the Optional Envelope Feeder, then turn the printer back on. z Make sure the Optional Envelope Feeder has been configured in the printer driver. See page 59 for more information on accessing the printer driver. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 259
Macintosh-based HP LaserJet Utility to initialize the disk. Disk failure. EIO x DISK NOT FUNCTIONING Turn the printer off and make sure that the EIO disk is inserted correctly and securely fastened. If the control panel message continues to be displayed, the disk drive needs to be replaced. Disk - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 260
Chapter 5 Problem Solving 260 PS Troubleshooting Situation Solution A text listing of PS The control panel PERSONALITY=AUTO setting may have been commands prints instead confused by a nonstandard PS code. Check the PERSONALITY of your PS printing job. setting to see if it is set to PS or PCL - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 261
at 300-dpi resolution or install more memory. Also try turning off Resource Saving and I/O Buffering. A page fails to print. A PS error page prints. Set PRINT PS ERRORS=ON, and then send the job again to print a PS error page. If this does not identify the problem, try turning off Resource Saving - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 262
, Network, or I/O Port Problems Situation Printer Interface problems. Solution Print a configuration page from the printer's control panel to verify that the interface configurations shown on the printout match those on the host computer. (See page 278 to print a configuration page.) Computer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 263
the printer and printing from an application you know works. If you suspect network problems, check with your network administrator or consult the network documentation that came with your printer network cards. Computer displays DOS z Add a Mode command to your computer's AUTOEXEC.BAT messages - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 264
Problem Solving 264 HP Fast InfraRed Connect Problems Situation FIR port status indicator does not light up. Solution z Make sure that the printer is in READY mode and that the FIR port you are printing from is IRDA-compliant and within the range of operation described in Printing a Job on page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 265
guide for IRDA specifications. z Make sure that the operating system on your computer includes an FIR driver and your application uses an HP LaserJet 8100 N, 8100 DN, or compatible driver. (Note that complex pages take longer to print.) z Position the HP printer. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 266
to clear the printer's memory. Then, reposition the portable device within the range of operation described in Printing a Job on page 161, and print the job again. PS print job will not print. Check the configuration in the PostScript Tab of Windows: check that Protocol is set to AppleTalk and - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 267
the driver has been set up and configured with the PPD. z If the printer resides on a network with multiple zones, make sure the correct zone is selected in the AppleTalk Zones box in the Chooser. z Make sure the correct printer has been chosen in the Chooser by printing a configuration page (page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 268
fonts contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (page 76). z If the document is not printing with New York, Geneva, or Monaco fonts, go into the Page Setup dialog box, and select Options to deselect substituted fonts. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 269
Problem Solving 269 Selecting an alternate PPD 1 Open the Chooser from the Apple menu. 2 Click the LaserWriter icon. 3 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4 Click the printer print, but limits your access to printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 270
printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 271
the printer over the network, verify operation of the print server. Check the JetDirect Configuration Page for the message I/O CARD READY. (Follow the steps on page 278 to print a configuration page.) For troubleshooting information, see the HP JetDirect software installation guide. HP JetDirect - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 272
5 Problem Solving 272 Note z Check the JetDirect Configuration Page for a LOSS OF CARRIER error message. This message also indicates that the card did not link to the network. The HP JetDirect 10/100Base-TX print server may require up to 10 seconds to establish a link to the network. If the print - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 273
the HP JetDirect 10/100TX print server. 2 Use jumpers P1, P2, and P3 to manually configure the print server for either 10 or 100 MB per second link speed, and Full-duplex or Half-duplex operation according to the table starting on page 274. Continued on next page. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 274
Chapter 5 Problem Solving 274 Operation Autonegotiation Enabled Jumper Settings 100 Half-duplex Continued on next page. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 275
Chapter 5 Problem Solving 275 Operation 100 Full-duplex Jumper Settings 10 Half-duplex 10 Full-duplex Continued on next page. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 276
operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5 Turn the printer off and back on. 6 Check the print server operation. If the print server fails to link, contact a local authorized HP dealer or service representative. Correcting Output Quality Problems - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 277
Chapter 5 Problem Solving 277 Checking the Printers Configuration From the printer's control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: z Configuration Page z Menu Map z PCL or PS Font List For - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 278
printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), input and output paper handling devices, and printer languages. Note If an HP JetDirect print server card is installed, a JetDirect configuration page will print - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 279
Chapter 5 Problem Solving 279 1 4 2 5 3 6 7 1 Printer Information lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. If the variable fuser mode has been set to HIGH1, HIGH2, or HIGH3, the number of pages printed at the high fuser temperature - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 280
control panel password, and disk drive. 6 Paper Trays and Options lists the size settings for all trays and lists optional paper handling accessories that are installed. 7 Toner Level provides a graphic representation of how much toner is left in the cartridge. Checking the Printers Configuration - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 281
options currently installed in the printer. (Many of these values can be overridden from the printer driver or software application.) For a complete list of control panel items and possible values, see page 354. To change a control panel setting, see page 52. Checking the Printers Configuration - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 282
(a PCL programming command) is used to select the designated font. (See the legend at the bottom of the font list page.) For step-by-step instructions on using printer commands to select a font with DOS applications, see page 412. Continued on next page. Checking the Printers Configuration - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 283
stay resident in the printer until other fonts are downloaded to replace them or until the printer is turned off. INTERNAL: Fonts that permanently reside in the printer. z Font ID is the number you assign to soft fonts when you download them through software. Checking the Printers Configuration - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 284
Chapter 5 Problem Solving 284 File Directory Page 1 2 3 1 Disk Information indicates the disk model number, serial number, capacity, available free space, and whether you after the directory line. The files are not necessarily listed in alphabetic order. Checking the Printers Configuration - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 285
the number of printed pages from the printer when the error occurred. 5 Description or Personality indicates whether the error occurred due to a problem within a printer personality or a printer jam. 6 Serial Number shows the serial number of the printer Checking the Printers Configuration - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 286
Chapter 6 Service and Support 286 6 Service and Support Overview z Hewlett-Packard limited warranty statement z Limited Warranty for Toner Cartridge Life z HP Software License Terms z Worldwide Sales and Service Offices Overview - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 287
6 Service and Support 287 Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP LaserJet 8100, 8100 N, 8100 DN 1 year, on-site 1. HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If HP - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 288
and Support 288 6. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 289
an HP Maintenance Agreement or HP SupportPack, request service as specified in the agreement. z If you do not have an HP Maintenance Agreement or HP SupportPack, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) Hewlett-Packard - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 290
in a new Hewlett-Packard toner cartridge. How long does the coverage last? How do I know when the HP toner is running out? What will HP do? What does this warranty not cover? The coverage lasts until the HP toner is depleted, at which time the warranty expires. The TONER LOW message on the printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 291
specific legal rights, and you may also have other rights which vary from state to state, province to province, or country to country. This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product. IN NO EVENT SHALL HEWLETT-PACKARD - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 292
6 Service and Support 292 HP Software License Terms ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH to Use the Software concurrently. Ownership The Software is owned and copyrighted by HP or its third party suppliers. Your license confers no title to, or - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 293
Chapter 6 Service and Support 293 Copies and Adaptations You may only make copies or Software onto any public network. No Disassembly or Decryption You may not disassemble or decompile the Software unless HP's prior written consent is obtained. In some jurisdictions, HP's consent may not - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 294
Chapter 6 Service and Support 294 Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 295
Chapter 6 Service and Support 295 Worldwide Sales and Service Offices Note Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Care Center number listed in the HP Customer Care section. Products should not be returned to these offices. Product return - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 296
Chapter 6 Service and Support Belgium *GYNGVV2CEMCTF$GNIKWO 5#08 $QWNGXCTFFGNC9QNWYG TWUUGNU 2JQPG0WODGT CZ Bulgaria 56$WNICTKC.VF *GYNGVV2CEMCTF#5 -QPIGXGLGP KTMGTQF 2JQPG0WODGT CZ CKN#FFTGUU VGUVAOGCUWTGOGPV"JRFM Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 297
Chapter 6 Service and Support Finland *GYNGVV2CEMCTF1[ 5VTGGV#FFTGUU 2KKURCPMCNNKQPVKG '5211 (KPNCPF 21$QZ#FFTGUU 21$QZ '5211 Finland Berlin *GYNGVV2CEMCTF)OD* 'NGMVTQPKUEJG/GVGEJPKM .ÒV\QYRNCV\ $GTNKP 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 298
Chapter 6 Service and Support Hamburg *GYNGVV2CEMCTF)OD* 'NGMVTQPKUEJG/GVGEJPKM ªDGTUGGTKPI *CODWTI 2JQPG0WODGT CZ Hannover *GYNGVV2CEMCTF) *GYNGVV2CEMCTF)OD* 'NGMVTQPKUEJG/GVGEJPKM 2GORGNHWTV5VTCG 4CVKPIGP 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 299
Chapter 6 Service and Support Waldbronn (Karlsruhe) *GYNGVV2CEMCTF)OD* 'NGMVTQPKUEJG/GVGEJPKM *GYNGVV2CEMCTF5VT 9CNFDTQPP 2JQPG0WODGT CZ GYNGVV2CEMCTF) *GYNGVV2CEMCTF+VCNKCPC5R# 8KC'OCPWGNG)KCPVWTEQ 0CRQNK 0C 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 300
Chapter 6 Service and Support Roma Eur *GYNGVV2CEMCTF+VCNKCPC5R# 8KCNGFGN6KPVQTGVVQ 4QOC'WT 2JQPG0WODGT CZ Torino *GYNGVV *GTOGU2NWU *GYNGVV2CEMCTF&KUVTKDWVQT %GNQXUMC .LWDNLCPC 5NQXGPKC 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 301
Chapter 6 Service and Support Netherlands *GYNGVV2CEMCTF0GFGTNCPF$8 2QUVDQZ #4#OUVGNXGGP 0GVJGTNCPFU 2JQPG0WODGT CZ Norway *GYNGVV2CEMCTF 2CEMCTF&KUVTKDWVQT %GPVTWN5KVTCEQ2NCVC7PKTKK $F&KOKVTKGU%CPVGOKT 'VCL++5GEVQT Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 302
Chapter 6 Service and Support Bucuresti 2JQPG0WODGT FFKVKQPCNRJQPGPWODGT U CZ 5GTXKEG*QV.KPG Russian Federation *GYNGVV2CEMCTF%QORCP[ 4GRTGUGPVCVKXG1HHKEG - 'URCÇQNC5# %TVC08+MO CU4Q\CU/CFTKF 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 303
Chapter 6 Service and Support Sevilla *GYNGVV2CEMCTF'URCÇQNC5# #XFC.WKUFG/QTCNGU 'FKHKEQ CTVG 'FKH'N#DTC .CU#TGPCU)WGEJQ 2JQPG0WODGT CZ Worldwide Sales and Service Offices 303 Sweden *GYNGVV2CEMCTF5XGTKIG#$ 5MCNJQNVUICVCP -KUVC 2JQPG0WODGT CZ - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 304
Chapter 6 Service and Support Geneva *GYNGVV2CEMCTF 5WKUUG5# 'NGMVTQPKUEJG/GVGEJPKM TWGFG8G[TQV /G[TKP 2JQPG0WODGT CZ Zürich * #5 /C[KUECFFGUK 0QXC$CTCP2NC\C- 5KUNK +UVCPDWN 2JQPG0WODGT NKPGU (CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 305
Chapter 6 Service and Support Ukraine 567MTCKPG.VF 2QRWFTGPMQ5VTGGV -KGX 2JQPG0WODGT CZ United Kingdom *GYNGVV2CEMCTF.KOKVGF 6 %CKP 2JQPG0WODGT CZ Yugoslavia +$+5+PUVTWOGPVU 2CTKUMG-QOWPG 0$GQITCF 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 306
Chapter 6 Service and Support Latin America and South America Argentina *GYNGVV2CEMCTF#TIGPVKPC /QPVCPGUGU $WGPQU#KTGU 2JQPG0WODGT CZ /WGNNGT )TWRQ'FKHKEKQ6QTTG4KQ5WN $QVCHQIQ 4KQFG,CPGKTQ 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 307
Chapter 6 Service and Support Chile #5%5# /WNVK+PFWUVT[ .QU#NGTEGU 5CPVKCIQ%JKNG 2JQPG0WODGT CZ 1#5+0%JKNG.VFC 6GNGEQO *QNCPFC 5CPVKCIQ%JKNG VU0QTVG/VU1GUVG %CUC 5CP,QU¾%QUVC4KEC 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 308
Chapter 6 Service and Support Dominican Republic 'UCEQOR5# %CNNG5GOKPCTKQ0Q 'PU2KCPVKPK 5CPVQ&QOKPIQ4GRÐ 5CNXCFQT'N5CNXCFQT 2JQPG0WODGT CZ QPVCEVQ#TPG)WGTTC Worldwide Sales and Service Offices 308 Guatemala '26'. #XG - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 309
Chapter 6 Service and Support Mexico *GYNGVV2CEMCTFFG/¾ZKEQ 5#FG%8 &T#VN0Q&GUR 'FKH6GRG[CE - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 310
Chapter 6 Service and Support Peru %1#5+02GTW5# 4GFGU2TKXCFCU %CNNG0Q%142#% .KOC2GTW 2JQPG0WODGT CZ 6TKPKFCF 2JQPG0WODGT CZ QPVCEV&CXKF$GNITCXG Worldwide Sales and Service Offices 310 United States *GYNGVV2CEMCTF%QORCP[ $NWG.CIQQPFT/ - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 311
Chapter 6 Service and Support Asia and the Pacific Australia /GNDQWTPG *GYNGVV2CEMCTF#WUVTCNKC.VF ,QUGRJ5VTGGV $NCEMDWTP8+% 2JQPG0WODGT VQNNHTGG # 4C\CM%QORNGZ ,CNCP)CFQPI 0GICTC$TWPGK&CTWUUCNGO 2JQPG0WODGT CZ 6GNGZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 312
Chapter 6 Service and Support China $GKLKPI %JKPC*GYNGVV2CEMCTF%Q.VF (9GUV9KPI1HHKEG %JKPC9QTNF .KW*WC4QCF )WCPI\JQW24% 2JQPG0WODGT Worldwide Sales and Service Offices 312 (CZ 6GNGZ)2*) - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 313
Chapter 6 Service and Support (CZ *GYNGVV2CEMCTF%Q.VF (5JGNN6QYGT 6KOGU5SWCTG /CVJGUQP5VTGGV %CWUGYC[$C[ *QPI-QPI 2JQPG0WODGT CZ (5JGNN6QYGT 6KOGU5SWCTG /CVJGUQP5VTGGV %CWUGYC[$C[ *QPI-QPI 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 314
Chapter 6 Service and Support India $CPICNQTG *GYNGVV2CEMCTF+PFKC2XV.VF 'ODCUU[2QKPV +PHCPVT[4QCF $CPICNQTG 5CKHCDCF *[FGTCDCF 2JQPG0WODGT CZ QT Worldwide Sales and Service Offices 314 6GNGZ*2+.+0 /WODCK *GYNGVV2CEMCTF+PFKC2XV.VF 7PKV - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 315
Chapter 6 Service and Support Indonesia $CPFWPI 26$GTEC*CTFC[CRGTMCUC ,CNCP6GPIMW#PIMCUC0Q $CPFWPI 2JQPG0WODGT CZ ,CMCTVC 26$GTEC*CTFC[ 2CEMCTF-QTGC.VF (*[WPFCK$NFI &QQPUCPFQPI5GQIW 6CGLGQP 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 316
Chapter 6 Service and Support Malaysia -WCNC.WORWT *GYNGVV2CEMCTF5CNGU /CNC[UKC 5FP$JF )TQWPF(NQQT GCNCPF.VF 9KNNKU5VTGGV 9GNNKPIVQP 2JQPG0WODGT KPVGTPCVKQPCN CZ Worldwide Sales and Service Offices 316 Pakistan +UNCOCDCF /WUJMQ'NGEVTQPKEU 2XV.VF 95COC2NC - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 317
Chapter 6 Service and Support Philippines *GYNGVV2CEMCTF2JKNKRRKPGU %QTRQTCVKQP VJ(NQQT4WHKPQ2CEKHKE6QYGT #[CNC#XGPWG /CMCVK%KV[ 2JQPG0WODGT 6GEJPKECN5GTXKEGU 286.VF 0Q4#&G/GN/CYCVJC %QNQODQ 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 318
Chapter 6 Service and Support Taiwan %JWPINK *GYNGVV2CEMCTF6CKYCP.VF 0Q-CQ5JWCPI4QCF 2KPI%JGP (5GE 9GP*UKP4QCF 6CKEJWPI 2JQPG0WODGT CZ Worldwide Sales and Service Offices 318 6CKYCP *GYNGVV2CEMCTF6CKYCP.VF *GYNGVV2CEMCTF$WKNFKPI (0Q(W* - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 319
Chapter 6 Service and Support Japan Aichi *GYNGVV2CEMCTF,CRCP.VF 0CIQ[C-QMWUCK%GPVGT$NFI 9$)/CNKDW'CUV$NFI( 0CMCUG/KJCOCMW%JKDCUJK %JKDC Worldwide Sales and Service Offices 319 Fukuoka *GYNGVV2CEMCTF,CRCP.VF &CKUCP*CMCVC-CKUGK$NFI *CMCVCGMKOKPCOK - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 320
Chapter 6 Service and Support Ibaraki *GYNGVV2CEMCTF,CRCP.VF /KVQ;QOKWTK-CKMCP$NFI /KPCOKOCEJK .VF 6COWTCEJQ#VUWIKUJK -CPCICYC Worldwide Sales and Service Offices 320 Kyoto *GYNGVV2CEMCTF,CRCP.VF /CGFC50$NFI #MKPQPQEJQ0KL[Q-WFCTW -CTCUWOC0CMCI[QMW -[ - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 321
Chapter 6 Service and Support Saitama *GYNGVV2CEMCTF,CRCP.VF /KVUWKUGKOGK1OK[C /K[COCEJK$NFI /K[COCEJK1OK[CUJK 5CKVCOC *GYNGVV2CEMCTF UJK 6QM[Q *GYNGVV2CEMCTF,CRCP.VF 0#($NFI 6CMCKFQJKICUJK 5WIKPCOKMW 6QM[Q Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 322
Chapter 6 Service and Support Middle East and Africa Algeria 46+#NIGTKC $KUTWG/QJCOOGF *CFL#JOGF 5JQR 4QCF #TGC /CPCOC 2JQPG0WODGT CZ 6GNGZ9#'.$0 Worldwide Sales and Service Offices 322 Egypt 14#5%1/ 1PUK5CYKTKU%Q 21$QZ VJ,WN[5VTGGV #IW\C%CKTQ 2JQPG - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 323
Chapter 6 Service and Support Israel %QORWVCVKQPCPF/GCUWTGOGPV 5[UVGOU %/5.VF *CUJNQUJC5VTGGV 6GN#XKX 2JQPG0WODGT %Q 21$QZ 5CHCV 2JQPG0WODGT CZ Worldwide Sales and Service Offices 323 Lebanon %QORWVGT+PHQTOCVKQP5[UVGOU %+5 .GDCPQP5VTGGV % - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 324
Chapter 6 Service and Support Morocco 5+%16'. %QORNGZGFGU*CDQWU 6QWT%CXGPWGFGU(CT %CUCDNCPEC 2JQPG0WODGT CZ 6GNGZ Oman +/6#%..% 21$QZ #N*C[GM5VTGGV /KPCCN(CJCN /WUECV 2JQPG0WODGT CZ Worldwide Sales and Service Offices - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 325
Chapter 6 Service and Support Qatar 3CVCT&CVCOCVKQPU5[UVGOU #N#JGF$WKNFKPIVJHNQQT #N/WVJQH5VTGGV &QJC 0KOGT$WKNFKPI 4K[CFJ 2JQPG0WODGT CZ FFKVKQPCN(CZ Worldwide Sales and Service Offices 325 South Africa *GYNGVV2CEMCTF5QWVJ#HTKEC 2V[.VF 21$QZ*QYCTF - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 326
6 Service and Support United Arab Emirates 'OKVCE.VF $NQEM4$5#TGPEQ$NFI - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 327
Appendix A Specifications 327 A Specifications Overview This appendix includes: z Paper Specifications z Printer Specifications Overview - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 328
media in accordance with the guidelines in this manual. Paper that does not meet these guidelines may cause the following problems: z poor print quality z increased paper jams and multiple-sheet feeds z premature wear on the printer, requiring repair Continued on next page. Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 329
in the HP LaserJet Printer Family Paper Specification Guide. (To order the guide, see page 38.) Always test paper before purchasing a large quantity. Using paper outside HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 330
Appendix A Specifications 330 Supported Sizes of Paper for Input and Output Tray or Bin Capacity (60 to 105 g/m2) (98 x 191 mm) Maximum: 11.7 x 17.7 in. (297 x 450 mm) Note You may print on both sides of paper that is equal to or larger than 5 x 7.5 in. (127 x 191 mm). z Other media types: - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 331
Appendix A Specifications 331 Tray or Bin Tray 2 and Optional 2 x 500-sheet Input Tray (Tray 4) Tray 3 and Optional 2 x 500-sheet Input Tray (Tray 5) Optional 2000-sheet 2000 sheets Paper sizes: Letter, ISO A4, 16 to 28 lb Legal, JIS B4, ISO A3, 11 x 17 (60 to 105 g/m2) Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 332
Appendix A Specifications 332 Tray or Bin Capacity Paper Weight Optional Custom up to 500 sheets z Paper sizes: Letter, ISO A4, Paper Trays Legal, JIS , Legal, 11 x 17, ISO A3, JIS B5, JIS B4, 2X PostCard, B5 Envelope, Com10 Envelope, C5 Envelope, DL Envelope, Monarch Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 333
A Specifications 333 Tray or Bin Capacity Paper Weight 5-bin Mailbox up to 250 sheets with Stapler and per bin 8-bin Mailbox Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17, Executive, envelopes, transparencies, labels Note: Envelopes, transparencies, and labels are only supported - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 334
Appendix A Specifications Tray or Bin Duplexer Capacity 334 Paper Weight Paper sizes: Letter, Legal, 16 to 28 lb 11 x 17, ISO, A3, A4, JIS B4, 8K, (60 to 105 g/m2) 16K, JIS EXEC Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 335
Appendix A Specifications 335 Supported Types of Paper The printer supports the following types of paper: z plain z letterhead z prepunched z bond z color z rough z preprinted z transparency* (see page 342) z labels* (see page 341) z recycled z card stock (see page 346) z user-defined (5 types) - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 336
Appendix A Specifications 336 Guidelines for Using Paper For best results, use conventional the printer. Symptom Problem with Paper Solution Poor print quality or toner adhesion. Problems with feeding. Too moist, too rough, too Consider variable fusing smooth, or embossed; faulty (see page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 337
used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer's temperature (392° F or 200° C for 0.1 second). Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 338
338 Paper Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb 37 60 60 17 43 24 29 35 39 64 64 20 50 28 34 42 46 75 75 Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 339
30 36 44 49 80 80 22 56 31 38 46 51 81 81 24 60 33 41 50 55 90 90 27 68 37 45 55 61 100 100 28 70 39 49 58 65 105 67 74 120 120 34 86 47 58 71 79 128 128 36 90 50 62 75 83 135 135 .18 39 100 55 67 82 91 148 148 Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 340
Appendix A Specifications 340 Paper Weight Equivalence (continued) U.S. Post Carda thickness (mm) .19 U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb 108 176 176 53 134 74 90 110 122 199 199 a. U.S. Post Card measurements are approximate. Use for reference only. Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 341
Appendix A Specifications 341 Labels Note For best results, use only Tray 1 and the Face-up Bin. CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers. Never print on the same sheet of labels more than once. Label Construction When selecting labels, - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 342
printer must be able to withstand 392° F (200° C), the printer's maximum temperature. To avoid damaging the printer, use only transparencies recommended for use in laser printers. If you have problems printing transparencies, use Tray 1. To print transparencies, see page 126. Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 343
: Prior to printing, envelopes should lie flat with less than 0.25 inch (6 mm) curl and should not contain air. (Envelopes that trap air may cause problems.) z Condition: Make sure envelopes are not wrinkled, nicked, or otherwise damaged. z Sizes in Tray 1: See page 330 for supported paper sizes - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 344
Appendix A Specifications 344 If you do not have an optional envelope feeder, print envelopes from Tray 1, see page 119. To print envelopes with the optional envelope feeder, see page 115. If envelopes wrinkle, see page 226. Envelopes with Double-Side-Seams Double-side-seam construction has - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 345
Specifications 345 Envelopes with Adhesive Strips or Flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer envelopes helps contribute to good print quality. Envelopes should be - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 346
Specifications 346 Card Stock and Heavy Paper Note For best results, use the Standard Output Bin. Many types of card stock, including postcards, can be printed from Tray 1. Some card stock performs better than others because its construction is better suited for feeding through a laser printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 347
damaged. z Sizes: See page 330. Note Before loading card stock in Tray 1, make sure it is regular in shape and not damaged. Also, make sure the cards are not stuck together. Card Stock Guidelines Set margins at least 0.08 inch (2 mm) away from the edges of the paper. Paper Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 348
Appendix A Specifications 348 Printer Specifications Physical Dimensions 46.75 in. (1187 mm) 35 in. (889 mm) 14.5 in. (368 mm) Continued on next page. Printer Specifications 11.5 in. (292 mm) - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 349
Appendix A Specifications 13.75 in. (350 mm) 349 11.5 in. (292 mm) 29.5 in. (749 mm) Continued on next page. Printer Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 350
A Specifications 350 66.25 in. (1683 mm) 35 in. (889 mm) 14.5 in. (368 mm) 19.5 in. (485 mm) 48.4 in. (1229 mm) 33 in. (838 mm) Printer Weight (without toner cartridge) z HP LaserJet 8100 and 8100 N printers: 112 lbs (51 kg) z HP LaserJet 8100 DN printer: 120 lbs (54 kg) Printer Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 351
Appendix A Specifications Environmental Specifications Printer State Power Consumption (average, in watts, base unit) Printing (100-127V Watts 22 Watts Off 0 Watts 351 Power Consumption (average, in watts, fully configured unit) 710 Watts 720 Watts 155 Watts 155 Watts 38 Watts (100-127V units - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 352
Voltage) 100-127 Volt (+/- 10%) 50-60 Hz (+/- 2 Hz) 220-240 Volt (+/- 10%) 50 Hz (+/- 2 Hz) 220 Volt (+/- 10%) 60 Hz (+/- 2 Hz) Acoustic Emissions (Per ISO 9296) Sound Power Level Operating (Printing)a Power Save 1/ Power Save 2 Standby 6.9 Bel 5.2 Bel inaudible Printer Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 353
Position) a. Print speed is 32 ppm 41 dB inaudible General Specifications Operating temperature Relative Humidity Speed, in pages per minute (ppm) Expandable Memory 50-91° F (10-32.5° C) 20-80% 32 ppm Up to 192 MB total, combining standard and accessory memory DIMMs. Printer Specifications - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 354
information on accessing the printer driver, see page 56. You can also control the printer by changing settings in the printer's control panel. Use the control panel to access printer features not supported by the printer driver or software application. Printer driver and software commands override - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 355
Appendix B Control Panel Menus 355 You can print a menu map from the control panel that shows the current printer configuration (page 281). This appendix lists all the items and possible values for the printer. (Default values are listed in the "Item" column.) Additional menu items can appear in - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 356
This menu provides a list of the quick copy jobs stored on the printer's hard disk. The user can print or delete these jobs from the control panel. See Quick Copying a Job on page 151 and Proofing and Holding a Job on page 153 for more information about using this menu. Note If there are no - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 357
Menu This menu provides a list of the private and stored jobs on the printer's hard disk. The user can print or delete these jobs from the control panel. See Printing a Private Job on page 155 and Storing a Print Job on page 157 for more information about using this menu. Note If there are no - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 358
settings of the control panel menu items. For more information, see page 281. PRINT CONFIGURATION The configuration page shows the printer's current configuration. If an HP JetDirect print server card is installed (HP LaserJet 8100 N and 8100 DN printers), a JetDirect configuration page will print - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 359
- VALUE + to scroll through the event log entries. PRINT PAPER PATH TEST The paper path test can be used to verify that the paper path is working properly or to troubleshoot problems with a type of paper. Choose the input tray, output bin, duplexer (if available), and number of copies. Note If - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 360
Menu When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 144. Some items in this menu (such as duplex and manual feed) can be accessed - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 361
FIRST CASSETTE Determine how the printer will use Tray 1. FIRST: If paper is loaded in Tray 1, the printer will pull paper from that supported paper types, see page 335. Set the value to correspond with the paper type currently loaded in Tray 2. For supported paper types, see page 335. Set - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 362
bin. BIN x MANUAL OFF FEED=OFF ON Feed the paper manually from Tray 1, rather than automatically from a tray. When MANUAL FEED=ON and Tray 1 is empty, the printer goes offline when it receives a print job and displays MANUALLY FEED [PAPER SIZE]. For more information, see page 143. Paper - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 363
appears only when an optional duplexer is installed. Set the value to ON to print on both sides (duplex) or OFF to print on one side (simplex) of a sheet of paper. For more information, see page 110. This item appears only when an optional duplexer is installed and the duplex option is on. Choose - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 364
NO YES Explanation Configure the fuser mode associated with each paper type. (This is only necessary if you are experiencing problems printing on certain paper types.) NO: The fuser mode menu items are not accessible. YES: Additional items appear (see [TYPE]=NORMAL on page 365). The fuser mode can - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 365
LABELS=HIGH1 CARDSTOCK=HIGH2 ROUGH=HIGH1 For a complete list of supported paper types, see page 335. CAUTION If you change the fuser mode to HIGH1, HIGH2, or HIGH3, be sure to change it back to the default when you are done printing. Setting a paper type to HIGH1, HIGH2, or HIGH3 might shorten the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 366
the HP LaserJet III family of printers. 600: Produces high print quality at the printer's maximum speed (32 ppm). FASTRES 1200: Produces optimum print quality (comparable to 1200 dpi) at the printer's maximum speed (32 ppm). Note It is best to change the resolution from the printer driver or - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 367
of toner on the printed page by up to 50%. CAUTION HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.) Note It is best to turn EconoMode on or off from the printer driver or - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 368
density setting to save toner. CREATE No value to CLEANING PAGE select. Press SELECT to print a cleaning page (for cleaning excess toner from the paper path). In order for the cleaning page to work properly, print the page on copier grade paper (not bond or rough paper). Follow the instructions - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 369
Panel Menus 369 Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 135. Item COPIES - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 370
) and ENVELOPE= COM10 (110V printers) or ENVELOPE= DL (220V printers) For supported paper sizes, see page 330. Set the default image size for paper and envelopes. (The item name will change from paper to envelope as you scroll through the available sizes.) CONFIGURE NO CUSTOM PAPER=NO YES NO - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 371
PAPER=YES. MILLIMETERS Select the unit of measurement for the custom paper size. X DIMENSION= 11.7 INCHES (110V printers) or 297 MILLIMETERS (220V printers) For supported paper sizes, see page 330. This item appears only when CONFIGURE CUSTOM PAPER=YES. Select the dimension to be fed into the - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 372
= PORTRAIT PORTRAIT LANDSCAPE Determine the default orientation of print on the page. Note It is best to set the page orientation from the printer driver or software application. (Driver and software settings override control panel settings.) PCL FONT SOURCE=INTERNAL INTERNAL SOFT SLOT 1, 2, or - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 373
symbol sets from the printer's control panel. A symbol set is a unique grouping of all the characters in a font. PC-8 or PC-850 is recommended for line draw characters. Select the version of Courier font to use: REGULAR: The internal Courier font available on the HP LaserJet 4 series printers. DARK - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 374
compatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line using only the line feed control code. This option allows the user to append the required carriage return to each line feed. Select ON to print the PS error page when PS errors occur. Printing Menu - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 375
Appendix B Control Panel Menus 375 Configuration Menu Items in this menu affect the printer's behavior. Configure the printer according to your printing needs. Item POWERSAVE= 1 HOUR Values OFF 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS Explanation Set the printer to enter Power Save after - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 376
installed in the printer. Normally you should not change the printer language (the default is AUTO). If you change it to a specific printer language, the printer will not automatically switch from one language to another unless specific software commands are sent to the printer. Configuration Menu - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 377
to the printer in order for this item to appear.) The amount of memory set aside can be different for each installed language. Some languages might have memory set aside for resource saving without requiring all languages to do so. Any time the amount of memory dedicated to a specific language is - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 378
(MEt) attempts to guarantee that all pages will print. If the page does not print, turn PAGE PROTECT to ON. This might increase chances of a 20 INSUFFICIENT MEMORY, PRESS GO TO CONTINUE message. If this occurs, simplify the print job or install additional memory (page 392). Configuration Menu - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 379
the toner cartridge is almost out of toner. (About 100 to 300 sheets can still be printed.) CONTINUE: The printer will continue to print while the TONER LOW message is displayed. STOP: The printer will go offline and wait for further action. For more information, see page 165. Configuration Menu - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 380
: The RAM disk is disabled. ON: The RAM disk is enabled. Configure the amount of memory to be used through the following item: RAM DISK SIZE. Note If the setting is changed from OFF to ON or from OFF to AUTO, the printer will automatically reinitialize when it becomes idle. RAM DISK SIZE=xxxK - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 381
does not reprint pages following a paper jam. Printing performance might be increased with this setting. This item appears only after the PERFORM PRINTER MAINTENANCE message displays. OFF: The PERFORM PRINTER MAINTENANCE message will be cleared. If you do not replace the maintenance kit, the PERFORM - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 382
COPY JOBS=32 1 to 50 Explanation This item allows the user to tell the printer that a new toner cartridge has been installed. Setting this item to YES will reset the HP TonerGauge to full. Specifies the number of quick copy jobs that can be stored on the printer's hard disk. Configuration Menu - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 383
Appendix B Control Panel Menus 383 Configuration of MBM Menu This menu defines the operating mode for be addressed individually as the destination and can have a name assigned to it by the network or printer administrator. STACKER: Stacks the output from the lowest bin to the top, regardless of - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 384
TIMEOUT=15 5 to 300 Explanation Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance. If data from other ports appear in the middle of your - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 385
Appendix B Control Panel Menus 385 Item Values Explanation I/O BUFFER=AUTO AUTO ON OFF Allocate memory for I/O buffering. AUTO: The printer automatically reserves memory for I/O buffering. Additional configurations are not required and the I/O BUFFER SIZE menu item does not appear. ON: The I/O - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 386
with older computers. Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284). This setting allows the printer to send status readback messages to the computer. (Turning the parallel advanced functions on might slow language switching - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 387
Panel Menus 387 EIO Menu (8100 N/8100 DN) EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. These - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 388
: The IPX/SPX Menu appears. In the IPX/SPX Menu, you can specify the frame type parameter used on your network. The default is AUTO, to automatically set and limit the frame type to the one detected. For Ethernet cards, frame type selections include EN_8023, EN_II, EN_8022, EN_SNAP. For Token Ring - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 389
the printer is turned on. If you specify BOOTP=NO, you can manually set selected TCP/IP parameters from the control panel. You can manually set each the Syslog Server IP address is left blank, the printer will still work. Also, you can manually set the Timeout time period. NO: The EtherTalk Menu is - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 390
lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: z You want to restore the printer's default settings. z Communication between the printer and computer has been interrupted. z You are having problems with - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 391
RESET ACTIVE I/O CHANNEL This item performs a simple reset and clears the input and output buffers (for the active I/Os only). Resetting memory during a print job can result in data loss. RESET ALL I/O CHANNELS This item performs a simple reset and clears the input and output buffers for - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 392
16, 32, and 64 MB, for a maximum of 192 MB. z Flash memory DIMMs, available in 2 and 4 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off. z DIMM-based accessory fonts, macros, and patterns. Continued on next - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 393
with: z One or more network cards. z A mass storage device, such as a hard disk. For ordering information, see page 43. To find out how much memory is installed in the printer or to find out what is installed in the EIO slots, print a configuration page (page 278). This appendix includes - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 394
Appendix C Printer Memory and Expansion 394 z Checking Memory Installation z Adjusting Memory Settings z Installing EIO Cards/Mass Storage Overview - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 395
the types of documents you print. Your print engine can print most text and graphics at 1200 dpi FastRes without additional memory. Add memory to your printer if you: z Commonly print complex graphics. z Use many temporarily downloaded fonts. z Print complex documents. z Print two-sided PS documents - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 396
Appendix C Printer Memory and Expansion 396 Print Job Paper Size single-sided printing two-sided printing Letter, A4, Legal 11 x 17 inch, A3 Letter, A4 Legal 11 x 17 inch, A3 PCL Minimum Memory Requirements 16 MB 16 MB 16 MB 16 MB 24 MB PS Minimum Memory Requirements 16 MB 16 MB 16 MB 16 MB - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 397
touch bare metal on the printer. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 278). 1 Turn the printer off. Unplug the power cord 1 and disconnect any cables. 2 Loosen the two captive thumb - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 398
Appendix C Printer Memory and Expansion 398 3 Grasp the screws and pull the formatter 3 board out of the printer. Place it of the DIMM slot are open, or outward.) See Maximum Memory Configuration on page 399 for the maximum amount of memory for each DIMM slot. 5 5 Press the DIMM straight - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 399
and Expansion 399 6 Slide the formatter board back into the 6 printer and tighten the two screws. 7 Plug in the power cord and connect all cables. Turn the printer on. 7 Maximum Memory Configuration Slot 1 Slot 2 Slot 3 Onboard memory Total 64 MB 64 MB 64 MB 16 MB 192 MB Note If you - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 400
turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (page 278). 2 Print a new configuration page (page 278). 3 Check the memory section on the configuration page and compare it to the configuration page printed before the DIMM installation - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 401
a language: 1 From the Configuration Menu, set RESOURCE SAVE=ON (page 278). You might need to add memory to the printer in order for this option to appear in the printer's control panel. 2 Also from the Configuration Menu, choose either PCL MEMORY or PS MEMORY and change the setting to the highest - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 402
Appendix C Printer Memory and Expansion 402 3 Using a software application, download all the fonts you want to use in the selected language. 4 Print a configuration page (page 278). The amount of memory used by the fonts is listed next to the language. Round this figure up to the nearest 100 KB. ( - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 403
cases, it is best to let the printer automatically reserve memory for I/O buffering. To speed network printing, you might want to increase the amount of memory reserved for I/O buffering. To change the I/O Buffer setting: 1 From the I/O Menu, set I/O BUFFER=ON (page 384). 2 Also from the I/O Menu - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 404
tools for use with your printer and accessories. These tools are available from the Internet free of charge. See page 3 for how to visit the HP website for more information. After you have installed a new device, print a configuration page. EIO 3 EIO 2 EIO 1 Installing EIO Cards/Mass Storage - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 405
command structure. Unless PCL 5e backward compatibility is required, HP recommends that PCL 6 printer drivers be used to take full advantage of all printer features. The PCL 5e printer driver in this printer is not backward compatible with older printers that use PCL 5e printer drivers. Overview - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 406
, job separation, printer configuration, and status readback from the printer. PJL commands may be used to change printer default settings. This appendix includes: z Understanding PCL Printer Command Syntax z Selecting PCL Fonts z Common PCL Printer Commands Continued on next page. Overview - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 407
PJL Technical Reference Documentation Package (page 38). To receive more information about printer commands via fax, call HP FIRST (Fax Information Retrieval Service Technology) and request an index for HP LaserJet printers. (See the HP Customer Care pages at the front of this user guide.) Overview - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 408
characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands. Escape character (begins escape sequence) Value field (contains both alpha and numeric characters) Parameterized character Group character Termination character - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 409
409 Combining Escape Sequences Escape sequences may be combined into one escape sequence string. There are three important rules to follow when combining code: 1 The first two characters after the ? character (the parameterized and group characters) must be the same in all of the commands to be - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 410
Commands 410 Entering Escape Characters Printer commands always begin with the escape character (?). The following table shows how the escape character can Å MS-DOS Edlin Hold down Ctrl-V, and press [ ^[ dBase ?? CHR(27)+"command" ?? CHR(27)+" " Understanding PCL Printer Command Syntax - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 411
These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the table on page 418. Fonts are either "fixed" or "proportional - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 412
Commands 412 Common PCL Printer Commands Function Command Job Control Commands Reset ?E Number of Copies ?&l#X 2-sided/1-sided printing ?&l#S Options (#) n/a 1 to 999 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 413
D Printer Commands 413 Function Command Page Control Commands Paper Source ?&l#H Options (#) 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 7 = auto select 8 = Tray 5 20 = Tray 4 21-69 = external trays Common PCL Printer - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 414
Appendix D Printer Commands 414 Function Paper size Command ?&l#A Options (#) 1 = Executive 2 = Letter 3 = Legal 6 = 11 x 17 24 = A6 25 = A5 26 = A4 27 = ) 72 = Postcard (double) 80 = Monarch 81 = Commercial 10 90 = DL 91 = International C5 100 = B5 101 = Custom Common PCL Printer Commands - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 415
Appendix D Printer Commands 415 Function Paper Type Command ?&n# Orientation ?&l#O Top Margin ?&l#E Text Length (bottom margin) ?&l#F Left Margin ?&a#L Right Margin ?&a#M Options (#) 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 416
increments (compresses print vertically) # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) 0 = disable 1 = enable # = row number # = dot number (300 dots = 1 inch) # = decipoint number (720 decipoints = 1 inch) # = column number # = dot number (300 dots = 1 inch) Common PCL Printer Commands - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 417
Appendix D Printer Commands 417 Function Horizontal Position (Decipoints) Programming Hints End of Line Wrap Display Functions On Display Functions Off Language Selection Enter PCL Mode Enter HP-GL/2 Mode Command ?&a#H Options (#) # = decipoint number (720 decipoints = 1 inch) ?&s#C ?Y ?Z 0 = - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 418
Spacing Primary Pitch Set Pitch Mode3 Command Options (#) ?(# ?(s#P ?(s#H ?&k#S 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 419
the name of the paper, and replace the "#" with the number of characters in the name plus 1. 2Order the PCL 5/PJL Technical Reference Documentation Package for symbol set charts or for more information (page 38). 3The preferred method is to use the primary pitch command. Common PCL Printer Commands - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 420
. The device identification number is located under the heading Installed Personalities and Options. For more information on printing a configuration page, see page 278. The printer must be turned off and on after sending the change mode command in order for the new mode to take effect. Continued - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 421
the mailbox mode; the second ASCIIHEX command turns the printer off and on.@PJL DMCMD ASCIIHEX = "asciihexrequest" Example: The underlined 3 value is the device value determined from the configuration page plus one (1). @PJL DMCMD ASCIIHEX = "0400070104010703030214020104" @PJL - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 422
ASCIIHEX="0400070104010703030214020104" @PJL DMCMD ASCIIHEX="040006020501010301040105" ?%-12345X Example to switch to stacker mode and turn the printer off and on ?%-12345X@PJL @PJL DMCMD ASCIIHEX="0400070104010703030214020101" @PJL DMCMD ASCIIHEX="040006020501010301040105" ?%-12345X Continued on - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 423
Appendix D Printer Commands 423 Example to switch to separator mode turn the printer off and on ?%-12345X@PJL @PJL DMINFO ASCIIHEX="0400070104010703030214020102" @PJL DMINFO ASCIIHEX="040006020501010301040105" ?%-12345X Multibin Mailbox Commands - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 424
Appendix E Regulatory Information 424 E Regulatory Information Overview z FCC Regulations z Environmental Product Stewardship z Safety Statements Overview - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 425
not installed and used in accordance with the instructions, it may cause harmful interference to radio printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 426
426 Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone Production The - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 427
ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Toner EconoMode uses about 50% less toner, thereby extending the life of the Consumption toner cartridge. Paper use The printer's optional duplexing feature, which - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 428
product's toner cartridge/drum can be returned to HP using the prepaid shipping label and instructions included inside each new HP Toner Cartridge box. If your country is not listed in the recycling guide, call your local HP Sales and Service Office for further instructions. Continued on next page - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 429
the local HP Sales and Service Office for further information regarding the HP Toner Cartridge Recycling Program. The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide. Environmental Product - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 430
the Toner Cartridge/ Drum Material/Chemical Safety Data Sheets. Non-U.S. customers should refer to the HP Customer Care pages at the front of this user guide for appropriate phone numbers and information. For more information in the U.S., call (1) (800) 340-2445 or contact the HP LaserJet Supplies - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 431
options. A few small parts are colored specifically to highlight customer access points. HP disposes of returned products in an environmentally sound manner. Many of the functional parts are recovered, tested, and reused as fully-warrantied service parts. Used printer parts are not placed into new - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 432
of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 8100, 8100 N, 8100 DN Model Number: C4214A, C4215A, C4216A - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 433
to the following Product Specifications: Safety: IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4 IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED) EMC: CISPR 22 1.0 kV Power Lines 0.5 kV Signal Lines FCC Title 47 CFR, Part 15 Class B2) / ICES-002, Issue 2 Declaration of Conformity - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 434
Area Network (LAN) options. When the Interface Cable is attached to either of the IEEE 802.3 connectors, the printer meets the requirements of EN 55022 Class A. Boise, Idaho USA May 19, 1998 For Compliance Information ONLY, contact: Australia Contact: Product Regulations Manager, Hewlett-Packard - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 435
435 European Contact: USA Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE, Herrenberger Straße 130, D-71034 Böblingen (Germany) (FAX: +49-7031-14-3143) Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160 - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 436
since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 437
Appendix E Regulatory Information 437 VCCI Statement (Japan) Safety Statements - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 438
Appendix E Regulatory Information 438 Korean EMI statement Safety Statements - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 439
Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 8100, 8100 N, 8100 DN-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 440
Appendix E Regulatory Information 440 HP LaserJet 8100, 8100 N, 8100 DN-kirjoittimen sisällä ei ole käyttäjän VARO ! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns skyddsh - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 441
jams 192 problem solving 251 A accessories hard disk 36 installing hard disk 404 options 34 ordering 38 acoustic emissions 352 AutoCAD printer driver 61 B bin face-up 100 mailbox 101 standard 98 C cable configuration 255 card stock 346 cleaning page 173 cleaning the printer 171 collation (mopying - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 442
Conformity 432 default setting, restoring 390 dimensions of printer 348 DIMMs about 26 installing 397 verifying 400 directory page 284 DocWise 72 dual in-line memory module See DIMMs duplexer paper jams 187 problem solving 257 duplexing 110 E EIO installing 404 slots 29 EIO Menu (8100N/8100DN) 387 - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 443
specifications 351 error messages 198 escape characters, entering 410 escape sequences combining 409 event log 285 H hard disk 36 installing 404 problem solving 259 heavy paper 346 help printer driver 70 using online 199 HP Fast InfraRed Connect about 159 problem solving 264 HP LaserJet - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 444
driver 59 problem solving 267 software 67, 76 mailbox operating modes 101 mailbox mode 422 444 maintenance cleaning page 173 cleaning the printer 171 kit, ordering 46 manual feed 143 mass storage installing 404 material safety data sheet 430 media See paper memory about 26 adjusting settings - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 445
445 N network problem solving 262 network software about 78 installing 66 JetAdmin 57, 79 n-up printing 140 O online help, using 199 options 34 OS/2 printer drivers 61 output bin selecting 96 P paper custom or heavy stock 132 different first page 138 letterhead or preprinted, loading 122 loading - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 446
351 power save mode 351 requirements 352 PPDs, Macintosh 269 preprinted paper, loading 122 prepunched paper, loading 122 print quality menu 366 print quality problem solving 221 print servers 29 printer configuration 30 features 26 parts location 32 specifications 348 printer collation (mopying) 135 - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 447
137 printer language about 27 allocating memory 401 printing menu 369 private/stored jobs menu 357 447 problem solving about 174 checklist 227 common problems 232 HP Fast InfraRed Connect 264 Macintosh 267 network and I/O port 262 paper jam locations 177 paper jams 176 print quality 221 PS errors - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 448
offices 295 separator mode 423 service and support information 286 7-bin tabletop mailbox problem solving 253 size of printer 348 software about 56 Apple LaserWriter 8 driver 76 DocWise 72 FontSmart 73 installing network 66 JetAdmin 79 JetSend 74 LaserJet Resource Manager 82 LaserJet Utility 77, 81 - HP 8100n | HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 449
jams 181 problem solving 243 troubleshooting See problem solving 2000-sheet input tray, loading 92 two-sided printing 110 V variable fusing mode 146 449 VCCI statement (Japan) 437 W warranty statement 287 watermark 137 Web JetAdmin 78 web servers, supported 78 weight of printer 350 Windows 3.1x
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