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HP 8100n HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 229

Printer Problems, Problem Solving, Correcting Output Quality Problems

UPC - 088698296417

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Chapter 5 Problem Solving 229 Printer Problems Printer Does Not Turn On Situation Solution Printer is not plugged in. Plug the AC power cord firmly into the grounded power receptacle and into the printer. (Be sure the power source is energized.) Printer voltage is not correct. Make sure line voltage is in the correct range. (See the product label next to the power receptacle on the back of the printer for voltage requirements.) Blank or Garbled Control Panel Display Situation Solution Printer is not turned on. Put the printer's power switch in the on position. Printer is turned on but internal fans are not running. Make sure the line voltage is correct for the printer's power configuration. (See the plate next to the power receptacle on the back of your printer for voltage requirements.) If you are using a power strip and its voltage is not within specification, plug the printer directly into the power receptacle. Correcting Output Quality Problems

Section	Page
Introduction	19
Navigation Features	20
Text Conventions	21
Additional Features of Acrobat Reader	22
Tips for Use	24
Printer Basics	25
Overview	25
Printer Features and Benefits	26
Printer Information	30
Configurations	30
Printer Parts and Locations	32
Accessories and Supplies	34
Suggested Accessories	34
Ordering Information	38
Control Panel Layout	48
Control Panel Lights	49
Configuration Page	49
Control Panel Keys	50
Control Panel Menus	52
Paper Handling LED Status Interpretation	54
Printer Software	56
Printer Drivers	59
Software for Windows	63
Installing Windows Printing Software (CD)	64
Installing Network Software	66
Installing Macintosh Printing Software	67
Software for Macintosh Computers	76
Software for Networks	78
Printing Tasks	83
Overview	83
Selecting the Input Tray	84
Loading Tray 1	84
Loading Trays 2, 3, and the Optional 2x500-sheet...	88
Loading the Optional 2000-sheet Input Tray (Tray4...	92
Selecting the Output Bin	96
Printing to the Standard Output Bin	98
Printing to the Face-up Bin	100
Printing to a Mailbox	101
Using the Stapler	106
Loading Staple Cartridges (5-bin Mailbox with Stap...	106
Stapling Documents	108
Printing Both Sides of Paper (Optional Duplex Prin...	110
Printing Envelopes	115
Feeding Envelopes Automatically (Optional Envelope...	115
Inserting the Envelope Feeder	117
Loading Envelopes into the Envelope Feeder	118
Printing Envelopes from Tray 1	119
Printing Special Paper	122
Printing Letterhead, Preprinted Paper, or Prepunch...	122
Printing Labels	124
Printing Transparencies	126
Customsize Paper in Tray 1	127
Printing Cards, Customsize, and Heavy Paper	129
Advanced Printing Tasks	133
Overview	133
Using Features in the Printer Driver	135
Different First Page	138
Printing Multiple Pages on One Sheet of Paper	140
Customizing Tray 1 Operation	141
Tray 1 Mode=First	141
Tray 1 Mode=Cassette	142
Manually Feeding Paper from Tray 1	143
Printing by Type and Size of Paper	144
Benefits of Printing by Type and Size of Paper	144
Changing the Variable Fuser Mode	146
Loading Custom-size Paper	149
Quick Copying a Job	151
Printing Additional Copies of a Quick Copy Job	151
Deleting a Stored Quick Copy Job	152
Proofing and Holding a Job	153
Printing the Remaining Copies of a Held Job	153
Deleting a Held Job	154
Printing a Private Job	155
Specifying a Private Job	155
Releasing a Private Job	155
Deleting a Private Job	156
Storing a Print Job	157
Printing a Stored Job	157
Deleting a Stored Job	158
Printing with the Optional HP Fast InfraRed Connec...	159
Setting Up to Print with Windows 3.1x	159
Setting Up to Print with Windows 9x	160
Printing a Job	161
Interrupting and Resuming Printing	163
Printer Maintenance	164
Overview	164
Managing the Toner Cartridge	165
HP Policy on Non-HP Toner Cartridges	165
Toner Cartridge Storage	165
Toner Cartridge Life Expectancy	166
Checking the Toner Level	166
Resetting the HP TonerGauge	167
Continue Printing When Toner is Low	168
Cleaning the Printer	171
Problem Solving	174
Overview	174
Clearing Paper Jams	176
Clearing Jams from the Input Tray Areas	178
Clearing Jams from the Optional Duplex Printing Ac...	187
Clearing Jams from the Top Cover Area	189
Clearing Jams from the Output Areas	190
Clearing Jams from the Stapler	194
Solving Repeated Paper Jams	196
Understanding Printer Messages	198
Using the Printer Online Help System	199
Correcting Output Quality Problems	221
Correcting Wrinkles on Envelopes	226
Determining Printer Problems	227
Printer Problems	229
Software, Computer, and Printer Interface Problems...	232
Cabling Configurations	255
Selecting an alternate PPD	269
Communicating with an Optional HPJetDirect 600N P...	271
Checking the Printer’s Configuration	277
Configuration Page	278
Menu Map	281
PCL or PS Font List	282
File Directory Page	284
Event Log Page	285
Service and Support	286
Overview	286
Hewlett-Packard limited warranty statement	287
Service During and After the Warranty Period	289
Limited Warranty for Toner Cartridge Life	290
HP Software License Terms	292
Worldwide Sales and Service Offices	295
Europe	295
Latin America and South America	306
Asia and the Pacific	311
Japan	319
Middle East and Africa	322
Specifications	327
Overview	327
Paper Specifications	328
Supported Sizes of Paper for Input and Output	330
Supported Types of Paper	335
Labels	341
Transparencies	342
Envelopes	343
Card Stock and Heavy Paper	346
Printer Specifications	348
Physical Dimensions	348
Environmental Specifications	351
Control Panel Menus	354
Overview	354
Quick Copy Jobs Menu	356
Private/Stored Jobs Menu	357
Information Menu	358
Paper Handling Menu	360
Print Quality Menu	366
Printing Menu	369
Configuration Menu	375
Configuration of MBM Menu	383
I/O Menu	384
EIO Menu (8100N/8100DN)	387
Resets Menu	390
Printer Memory and Expansion	392
Overview	392
Determining Memory Requirements	395
Installing Memory	397
Checking Memory Installation	400
Adjusting Memory Settings	401
Installing EIO Cards/Mass Storage	404
Printer Commands	405
Overview	405
Understanding PCL Printer Command Syntax	408
Combining Escape Sequences	409
Entering Escape Characters	410
Selecting PCL Fonts	411
Common PCL Printer Commands	412
Multibin Mailbox Commands	420
Regulatory Information	424
Overview	424
FCC Regulations	425
Environmental Product Stewardship	426
Protecting the Environment	426
Material Safety Data Sheet	430
Environmental Conformity	431
Declaration of Conformity	432
Safety Statements	436
Laser Safety Statement	436
Canadian DOC Regulations	436
VCCI Statement (Japan)	437
Korean EMI statement	438
Laser Statement for Finland	439