HP 9500hdn HP Color LaserJet 9500nand 9500hdn - User Guide - Page 152

http://www.hp.com/support/lj9500 Message NON-HP CARTRIDGE DETECTED RAM DISK DEVICE FAILURE alternates with READY Description or explanation Recommended action The printer has detected that a print cartridge is not a genuine HP cartridge. Printing stops until the print cartridge is replaced with a genuine HP print cartridge or until you press the CANCEL JOB button to continue. The NON-HP CARTRIDGE IN USE message appears for approximately 30 seconds. Check to see that a genuine HP print cartridge is installed. If the print cartridge is not an HP print cartridge, replace it with a genuine HP print cartridge or press the CANCEL JOB button to continue. The HP cartridge might have a faulty electronic label. Contact your HP-authorized dealer. If you think you purchased an HP print cartridge, call the HP fraud hotline at (1) (877) 219-3183 (toll-free in North America). Outside North America, contact your local HP-authorized representative. Any printer repair that is required as a result of using a non-HP print cartridge is not covered under the printer warranty. The RAM disk had a critical failure and can Turn the printer off, and then turn the no longer be used. printer on to clear the message. 150 Chapter 6 - Solving problems Rev. 1.0