HP 9500hdn HP Color LaserJet 9500nand 9500hdn - User Guide - Page 78

Media damage wrinkles, curl, creases, tears, Specks or stray toner

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http://www.hp.com/support/lj9500 Media damage (wrinkles, curl, creases, tears) • Make sure that the operation and location requirements of the printer are met. • Make sure to use supported media. • Make sure that the media is loaded correctly. • Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using. • Make sure that the media you are using does not have any wrinkles or dents from handling, and that the media is not contaminated with visible fingerprints or other foreign substances. • For heavy media, print from tray 1 to the left output bin. • Make sure that the following supplies are seated correctly: - fuser - image transfer roller • Inspect the jam areas and remove any undetected jammed or torn media. 76 Chapter 4 - Improving print quality Specks or stray toner • Make sure that the operation and location requirements of the printer are met. • Make sure to use supported media. • Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using. • Calibrate the printer. • Make sure that the transfer roller is seated correctly. • Print the Print Quality Troubleshooting Pages (see "To print the Print Quality Troubleshooting Pages" on page 62) and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component. Rev. 1.0

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76
Chapter 4 – Improving print quality
Rev. 1.0
Media damage (wrinkles, curl,
creases, tears)
•
Make sure that the operation and
location requirements of the printer are
met.
•
Make sure to use supported media.
•
Make sure that the media is loaded
correctly.
•
Make sure that the media type and size
for the tray are set correctly in the
control panel for the media that you are
using.
•
Make sure that the media you are using
does not have any wrinkles or dents
from handling, and that the media is
not contaminated with visible
fingerprints or other foreign
substances.
•
For heavy media, print from tray 1 to
the left output bin.
•
Make sure that the following supplies
are seated correctly:
–
fuser
–
image transfer roller
•
Inspect the jam areas and remove any
undetected jammed or torn media.
Specks or stray toner
•
Make sure that the operation and location
requirements of the printer are met.
•
Make sure to use supported media.
•
Make sure that the media type and size
for the tray are set correctly in the control
panel for the media that you are using.
•
Calibrate the printer.
•
Make sure that the transfer roller is
seated correctly.
•
Print the Print Quality Troubleshooting
Pages (see “To print the Print Quality
Troubleshooting Pages” on page 62) and
follow the diagnostic procedure listed on
the first page to help isolate the defect to
a particular component.