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HP CP3525x HP Color LaserJet CP3525 Series Printers - Software Technical Refer - Page 297

Printer messages during the firmware update, Table 7-1

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The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the product to reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is sending the update and the I/O method (parallel or network). The reinitialization time depends on the specific hardware configuration of the product, such as the number of EIO devices installed, the presence of external paper-handling devices, and the amount of memory that is installed. Finally, any print jobs that are ahead of the RFU job in the queue are printed before the update is processed. Use one of the methods described in this manual to update the product firmware. Printer messages during the firmware update The following table lists the causes and results of possible interruptions to the firmware update. Table 7-1 Troubleshooting a firmware update Cause Result The job was cancelled from the control panel. No update has occurred. A break in the I/O stream occurred during send (for example, No update has occurred. the parallel cable was removed). A power cycle occurred during the RECEIVING UPGRADE No update has occurred. process. A power cycle occurred during the PERFORMING UPGRADE process. No update has occurred. Resend the update through a parallel port or USB connection. A power cycle occurred during the INITIALIZING process. The update has been completed. Print jobs that are sent to the product while an update is in process do not interrupt the update. All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote firmware update fails in a Windows OS, the .RFU file must be resent. For more information, see Table 7-3 Update messages on page 278. If a remote firmware update fails in a Macintosh OS, contact support from an HP Customer Care Center. The following table lists possible reasons for the failure of a remote firmware update and the corrective action required for each situation. Table 7-2 Troubleshooting a firmware update failure Reason for firmware update failure Corrective action The .RFU file is corrupted. The product recognizes that the file is corrupted and rejects the update. Download the file again and send the new file to the product. Download the file from www.hp.com/go/cljcp3525_firmware. The wrong product is contained in the .RFU file. The product recognizes the product mismatch and rejects the update. Download the correct file and send it to the product. Download the file from www.hp.com/go/ cljcp3525_firmware. The upgrade was interrupted. See Table 7-3 Update messages on page 278. A flash hardware failure occurred. Although it is extremely unlikely, the product might have a hardware failure. Call technical support to address the problem (see the flyer that came with the product for a local telephone support list). ENWW Remote firmware update 277

Section	Page
Purpose and scope	21
Introduction	21
HP Color LaserJet CP3525 Series	23
Product comparison	26
Printing-system software	27
System requirements	27
Supported operating systems	27
Print driver support in other operating systems	28
Availability	28
Printing-system software on the Web	28
In-box printing-system software CD	29
HP LaserJet software CD, Windows partition	29
CD versions and language support	29
Driver languages	30
Installer languages	32
Documentation languages	33
Documentation availability	35
User documentation	36
HP Color LaserJet CP3525 Series User Guide	36
HP Color LaserJet CP3525 Series Install Notes	37
Show Me How	37
Product Tutorial	38
Administrator documentation	38
HP Embedded Web Server User Guide	39
HP Jetdirect Administrator's Guide	39
Color Printing Access and Usage	39
HP Driver Preconfiguration User Guide	39
Software description	41
Introduction	41
Windows printing-system software features	42
Printing system and installer	42
HP Color LaserJet CP3525 Series printing-system software CD for Windows systems	42
Installer features	45
HP Color LaserJet print drivers	45
HP PCL 6 Print Driver, PCL 5 Universal Print Driver, and PS Universal Print Driver	45
Print-driver version numbers for Windows operating systems	46
Driver Configuration for Windows	47
Driver autoconfiguration	47
Bidirectional communication	47
Enterprise AutoConfiguration	47
Update Now	49
HP Driver Preconfiguration	50
Lockable features	52
Continuous export	52
HP Driver Diagnostic Printer Check Tool	53
Color Access Control	54
International Color Consortium profiles	56
PANTONE color profiles	57
HP Easy Printer Care	58
Installation	58
Access	58
Find Other Printers	60
HP Easy Printer Care – Overview tab	65
HP Easy Printer Care – Support tab	71
Device Management	72
Troubleshooting and Help	73
Embedded Web server	74
HP Web Jetadmin	75
Font support	76
Basic fonts	76
Default fonts	76
HP Driver Deployment Utility	82
Installing Windows printing-system components	91
Introduction	91
General Microsoft Windows installation instructions	92
Microsoft Windows installation for direct connections	92
Install from the printing-system CD	92
Install the print driver using the Microsoft Add Printer Wizard	92
Use an existing port for a direct connection	93
Create a new TCP/IP port for a direct connection	100
Print sever connection	104
Microsoft Windows installation for computers on a network	108
Point and Print installation for Windows 2000, XP, Server 2003, Server 2008, and Vista	114
Detailed MS Windows installation instructions	116
Perform the recommended print driver installation using the HP Driver Installation Utility (HPDIU)	116
Use the Back, Next, Finish, and Cancel buttons	124
Performing an advanced print driver installation using the HP Driver Installation Utility (HPDIU)	125
Set a default printer	134
Uninstall instructions	135
HP PCL 6 Print Driver for Windows	137
Introduction	137
Access print drivers	138
Printing Preferences driver tabs	138
Properties driver tabs	139
Help system	140
“What's this?” Help	140
Incompatible Print Settings messages	140
Advanced tab features	142
Paper/Output	142
Copy Count	143
Graphic	143
Image Color Management	143
True Type Font	143
Document Options	143
Advanced Printing Features	144
Print Optimizations	144
Printer Features	144
Layout Options	145
Printing Shortcuts tab features	146
Use defined printing shortcuts	147
General Everyday Printing	147
Paper type	147
Paper sizes	148
Paper source	149
Orientation	150
Print on both sides	150
Pages per sheet	150
Two-sided (Duplex) Printing	150
Envelopes	151
Booklet Printing	151
Factory Defaults	151
Document preview image	151
Create a custom printing shortcut	152
Paper/Quality tab features	154
Paper Options	155
Paper sizes	155
Custom Paper Size	156
Name	156
Paper size	157
Units	157
Custom width and height control limits	157
Paper source	158
Paper type	158
Special pages	160
Covers	160
Print pages on different paper	160
Insert blank or preprinted pages	161
Chapter separator pages	162
Document preview image	163
Print Quality	164
Print Quality drop-down menu	164
Effects tab features	165
Resizing Options	165
Actual Size	166
Print Document On	166
Scale to Fit	166
% of Actual Size	166
Document preview image	167
Watermarks	167
Current watermarks	168
Watermark Message	169
Message Angle	169
Font Attributes	169
Default watermark settings	171
Finishing tab features	172
Document Options	172
Print on Both Sides	173
Print on both sides automatically	173
Print on both sides manually	174
Flip Pages Up	175
Booklet Layout	176
Book and Booklet Printing	176
Pages per Sheet	177
Print Page Borders	177
Page Order	177
Document preview image	178
Orientation	178
Job Storage tab features	180
Status group box	182
Job Storage Mode	182
Off	182
Proof and Hold	182
Personal Job	183
Quick Copy	183
Stored Job	183
PIN to print	184
Job Notification Options	184
User Name	184
Job Name	185
Use job-storage features when printing	185
Release a job-storage print job	186
Delete a job-storage print job	186
Color tab features	187
Color Options	188
Automatic	188
Manual	188
General	190
Neutral Grays	190
Halftone	190
Color Themes	191
Default (sRGB)	191
Photo (sRGB)	191
Photo (Adobe RGB 1998)	191
Vivid (sRGB)	191
None	191
Custom Profile	191
Document preview image	192
Services tab features	193
Internet Services	193
Device services	194
Device Settings tab features	195
Form to Tray Assignment	195
Font Substitution Table	196
External Fonts	197
Installing external fonts	198
Removing external fonts	199
Installable Options	199
Automatic Configuration	199
Tray 3	200
Duplex Unit (for 2-Sided Printing)	200
Allow Manual Duplexing	200
Printer Hard Disk	200
Job Storage	200
Job Separator	200
Mopier Mode	200
Mopier mode and collation	201
About tab features	202
HP Universal Print Drivers for Windows — PS and PCL 5	203
Introduction	203
Access to print drivers	205
Printing Preferences driver tabs	205
Properties driver tabs	206
Help system	207
What's this? Help	207
Options Cannot be Combined messages	207
Advanced tab features	208
Paper/Output	209
Copy Count	209
Graphic	210
Image Color Management	210
True Type Font	210
Document Options	210
Advanced Printing Features	210
Print Optimizations – PCL 5 Universal Print Driver only	211
PostScript Output Options – PS Universal Print Driver only	211
Printer Features	212
Layout Options	212
Printing Shortcuts tab features	214
Factory Defaults	215
User Guide Print Settings	215
Document preview image	215
Paper/Quality tab features	216
Paper Options	217
Paper sizes	217
Custom Paper Size	218
Name	218
Paper size	218
Units	218
Custom width and height control limits	219
Paper source	219
Paper type	219
Special pages	221
Covers	221
Print pages on different paper	221
Document preview image	222
Print Quality	223
Print Quality	223
Gloss Level	223
Gloss Level driver settings	223
Effects tab features	224
Resizing Options	224
Actual Size	225
Print Document On	225
Scale to Fit	225
% of Actual Size	225
Document preview image	226
Watermarks	226
Current watermarks	227
Watermark Message	228
Message Angle	228
Font Attributes	228
Default watermark settings	230
Finishing tab features	231
Document Options	231
Print on Both Sides	232
Print on both sides automatically	232
Print on both sides manually	233
Flip Pages Up	234
Booklet layout	235
Book and Booklet Printing	235
Pages per Sheet	236
Print Page Borders	236
Page Order	236
Document preview image	237
Orientation	237
Job Storage tab features	239
Status group box	241
Job Storage Mode	241
Off	241
Proof and Hold	241
Personal Job	242
Quick Copy	242
Stored Job	242
PIN to print	243
Job Notification Options	243
User Name	243
Job Name	244
Use job-storage features when printing	244
Release a job-storage print job	245
Deleting a job-storage print job	245
Color tab features	246
Color Options	247
Automatic	247
Manual	247
General	249
Neutral Grays	249
Halftone	249
Color Themes	250
RGB Color	250
Default (sRGB)	250
Photo (sRGB)	250
Photo (Adobe RGB 1998)	250
Vivid (sRGB)	250
None	250
Custom Profile	251
Document preview image	251
Services tab features	252
Internet Services	252
Device Settings tab features	254
Form to Tray Assignment	255
Font Substitution Table	256
PS Universal Print Driver Device Settings	257
Available PostScript Memory	257
Output Protocol	258
Send Ctrl-D Before Each Job	258
Send Ctrl-D After Each Job	258
Convert Gray Text to PostScript Gray	258
Convert Gray Graphics to PostScript Gray	258
Add Euro Currency Symbol to PostScript Fonts	259
Job Timeout	259
Wait Timeout	259
Minimum Font Size to Download as Outline	259
Maximum Font Size to Download as Outline	259
Installable Options	259
Postscript Passthrough – PS Universal Print Driver only	260
JPEG Passthrough – PS Universal Print Driver only	260
Mopier Mode	260
Mopier mode and collation	260
Automatic Configuration	261
About tab features	262
Macintosh software and utilities	263
Introduction	263
Supported Macintosh operating systems	264
Macintosh system requirements	264
Printing-system software for Macintosh	264
PDEs	264
HP Embedded Web Server	264
Install notes	264
Online help	264
Screen fonts	264
Install and uninstall the Macintosh printing system	265
HP LaserJet software CD, Macintosh partition	265
Install the HP LaserJet printing-system software for the Macintosh OS	265
General installation instructions	265
Mac OS X installation	266
Main Install dialog box sequence	266
Setup instructions	273
Setting up a printer with Mac OS X v10.4, v10.5, and later	273
Setting up a printer with Mac OS X v10.3.9	275
Troubleshooting the product setup	277
Uninstall the Macintosh printing system	277
Availability	279
HP Printer Utility for Macintosh	280
Access to the HP Printer Utility	280
Supplies Status	281
Device Information	282
HP Support	282
Color Usage	283
File Upload	284
Upload Fonts	285
Remote firmware update by using the HP Printer Utility	285
Duplex mode	286
Trays Configuration	287
Stored Jobs	288
E‑mail Alerts	288
Network Settings	289
Supplies Management	291
Protect Direct Ports	292
Additional Settings	292
Engineering Details	295
Introduction	295
Remote firmware update	296
Determining the current level of firmware	296
Downloading the new firmware from the HP Web site	296
Downloading the new firmware to the product	296
Printer messages during the firmware update	297
Downloading custom color profiles	298
Remote firmware update by using FTP through a browser	299
Remote firmware update by using FTP on a direct network connection	300
Windows operating systems	300
Macintosh operating systems	301
Remote firmware update through a local Windows port	302
Windows 2000, Windows XP, Windows Server 2003, or Windows Server 2008	302
Remote firmware update through a USB port	303
Remote firmware update through a Windows network	303
Remote firmware update for UNIX systems	304
Remote firmware update by using the LPR command	304
HP Easy Firmware Upgrade utility	305
Remote firmware update through HP Web Jetadmin	308
Printing print-ready documents	310
Print-ready file printing by using FTP through a browser	310
Print-ready file printing by using FTP on a direct network connection	310
Windows operating systems	311
Macintosh operating systems	312
Print-ready printing by using a local Windows port	312
Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, or Windows Vista	313
Print-ready file printing in a Windows network	313
Print-ready file printing in UNIX systems	313
Print-ready file printing by using the LPR command	313
Media attributes	315
Paper sources and destinations	315
Paper-source commands	315
Driver-supported paper sizes	316
Driver-supported paper types	318
Custom paper sizes	319
Paper-type commands	319

Match case Limit results 1 per page

The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the

product to reinitialize. The I/O transfer time depends on a number of things, including the speed of the

host computer that is sending the update and the I/O method (parallel or network). The reinitialization

time depends on the specific hardware configuration of the product, such as the number of EIO devices

installed, the presence of external paper-handling devices, and the amount of memory that is installed.

Finally, any print jobs that are ahead of the RFU job in the queue are printed before the update is

processed.

Use one of the methods described in this manual to update the product firmware.

Printer messages during the firmware update

The following table lists the causes and results of possible interruptions to the firmware update.

Table 7-1

Troubleshooting a firmware update

Cause

Result

The job was cancelled from the control panel.

No update has occurred.

A break in the I/O stream occurred during send (for example,

the parallel cable was removed).

No update has occurred.

A power cycle occurred during the

RECEIVING UPGRADE

process.

No update has occurred.

A power cycle occurred during the

PERFORMING

UPGRADE

process.

No update has occurred. Resend the update through a parallel

port or USB connection.

A power cycle occurred during the

INITIALIZING

process.

The update has been completed.

Print jobs that are sent to the product while an update is in process do not interrupt the update.

All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote

firmware update fails in a Windows OS, the .RFU file must be resent. For more information, see

Table

Update messages

on page

278

If a remote firmware update fails in a Macintosh OS, contact support from an HP Customer Care Center.

The following table lists possible reasons for the failure of a remote firmware update and the corrective

action required for each situation.

Table 7-2

Troubleshooting a firmware update failure

Reason for firmware update failure

Corrective action

The .RFU file is corrupted.

The product recognizes that the file is corrupted and rejects the update. Download

the file again and send the new file to the product. Download the file from

www.hp.com/

go/cljcp3525_firmware

The wrong product is contained in

the .RFU file.

The product recognizes the product mismatch and rejects the update. Download

the correct file and send it to the product. Download the file from

www.hp.com/

go/

cljcp3525_firmware

The upgrade was interrupted.

See

Table

Update messages

on page

278

A flash hardware failure occurred.

Although it is extremely unlikely, the product might have a hardware failure. Call

technical support to address the problem (see the flyer that came with the product

for a local telephone support list).

ENWW

Remote firmware update

277