HP Integrity Superdome SX1000 HP Insight Manager WBEM Provider Events Referenc
HP Integrity Superdome SX1000 Manual
View all HP Integrity Superdome SX1000 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Integrity Superdome SX1000 manual content summary:
- HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 1
HP Integrity Servers with Microsoft® Windows Server™ 2003 and Windows Server™ 2008 HP Insight Management WBEM Provider Events Reference Guide HP Part Number: 5992-4510 Published: September 2008 - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 2
Notices Confidential computer software. Valid license from HP required for possession, use or copying. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 3
1 WBEM Provider Event Tables 7 Introduction...7 Platform Events...7 HP Event Sync Events...103 HP Mgmt Svc Events...104 HP System Management Homepage Events 105 MCA Events...105 PFM Events...105 HP BMC IPMI Driver Events...106 hpWbemDump Events...106 Server Provider (SysEvt) Events...107 Table of - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 4
4 - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 5
appropriate product support service. See your HP sales representative HP support personnel responsible for installing, configuring, and managing HP Integrity servers nonrecoverable system problems. CAUTION same key. Text displayed by the computer. User input Command Commands and other text that you - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 6
information about HP Integrity servers, server management, and software in the following locations: • For an overview of the HP Integrity server family: http://hp.com/go/integrity • For other documents supporting Windows Server 2003 and Windows Server 2008 on HP Integrity Servers: http://docs.hp.com - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 7
Tables Introduction This reference guide describes the Windows System Log Event ID number, severity, and description of events generated by HP Integrity WBEM provider software. The WBEM providers are a group of services that run continuously in the background on HP Integrity servers and report the - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 8
poor ventilation around the server open server chassis cover, or missing drive slot covers high temperature in the room where the server resides an unusually hot Action: Make a note of the failed memory bank/board number and slot number, contact HP support to replace the failed module. WBEM EventID: - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 9
disabled and the system continue to run but at a degraded performance level while awaiting repair. 700 Error Generic trap for Critical server's Management Processor Card and look at the event log for more details on the failure. Recommended Action: Contact HP Support for best course of action. HP - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 10
problem, try the following: 1. Validate that processors are supported unit and contact HP support to determine server. WBEM EventID: 735. WBEM ProviderName: 735 Warning FPL_IndicationProvider02 736 Error Watchdog timer expired - hard reset. Probable Cause: Watchdog timer expired, and a hard - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 11
: The system has been powered OFF with a hard power-down. Recommended Action: HP recommends that when you powered down the system you poor ventilation around the server, open server chassis cover, or missing drive slot covers, high temperature in the room where the server resides, an unusually - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 12
or poor ventilation around the server open server chassis cover, or missing drive slot covers high temperature in the room where the server resides an unusually hot If error re-occurs contact your HP representative for support. WBEM EventID: 201. WBEM ProviderName: FPL_IndicationProvider 12 WBEM Provider - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 13
Action: Replace CPU. If problem persists contact your HP representative for support. WBEM EventID: 215. WBEM ProviderName: FPL_IndicationProvider 5037 Warning CPU not enough late test memory. Probable Cause: Insufficient memory Recommended Action: Increase memory and reboot. WBEM EventID - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 14
problem persists contact your HP representative for support. WBEM EventID: 223. WBEM ProviderName: FPL_IndicationProvider 5051 Error External interrupt not serviced : Reset the BMC and reboot. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 232. WBEM ProviderName: - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 15
for debugging the address, other events will determine the user action. WBEM EventID: 233. WBEM ProviderName: FPL_IndicationProvider 5063 memory. Probable Cause: There has been an error copying PAL to memory. Recommended Action: Reboot, if problem persists contact your HP representative for support - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 16
, if problem persists contact your HP representative for support. WBEM EventID: 256. WBEM ProviderName: FPL_IndicationProvider 5101 Error Trap not serviced. Probable problem persists contact your HP representative for support. WBEM EventID: 262. WBEM ProviderName: FPL_IndicationProvider 16 WBEM - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 17
Cause: Expected Machine Check Vector not registered at the time of an Expected Machine Check Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID: 266. WBEM ProviderName: FPL_IndicationProvider 5121 Error INIT initiated. Probable Cause: Software has requested an INIT or - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 18
in the system is unsupported. Verify that the IO config installed in the system is one that is supported. If problem persists contact your HP representative for support. WBEM EventID: 277. WBEM ProviderName: FPL_IndicationProvider 5138 Warning PCI bus walk unknown error. Probable Cause: Internal - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 19
to the user's manual for Memory loading instructions. WBEM EventID: 300. WBEM ProviderName: FPL_IndicationProvider 5172 Warning DIMM SPD checksum failed. Probable Cause: The DIMMs SPD EEPROM got corrupted. Recommended Action: Contact HP Support personnel to troubleshoot the problem WBEM EventID - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 20
to the user's manual for Memory loading instructions. WBEM EventID: 316. WBEM ProviderName: FPL_IndicationProvider 5193 Warning Generic memory firmware error. Probable Cause: Corrupt NVM or System firmware failure Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 21
HP support to troubleshoot the problem. WBEM EventID: 327. WBEM ProviderName: FPL_IndicationProvider 5237 Warning Memory error overflow:. Probable Cause: An error other than a memory error occurred during the memory test Recommended Action: Contact HP support to troubleshoot the problem WBEM - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 22
has been loaded into the system. Probable Cause: Control bit to use an alternate memory config are set. Recommended Action: Clear NVM Update SFW Contact HP support to troubleshoot the problem WBEM EventID: 338. WBEM ProviderName: FPL_IndicationProvider 5260 Warning OS INIT address not registered - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 23
reset. Recommended Action: If assistance is required, contact the HP Support Center. WBEM EventID: 355. WBEM ProviderName: FPL_IndicationProvider 5376 Error NVRAM problems. WBEM EventID: 358. WBEM ProviderName: FPL_IndicationProvider 5403 Error Fabric code unable to find a needed service provider - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 24
is requesting access to an invalid TLB entry. Recommended Action: Driver problem debug driver. WBEM EventID: 378. WBEM ProviderName: FPL_IndicationProvider 5447 Error Memory fetch timeout. Probable Cause: SBA memory fetch timeout error Recommended Action: repair faulty hardware WBEM EventID: 379 - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 25
Warning CellInfoList is not NULL. Probable Cause: Reset. WBEM EventID: 396. WBEM ProviderName: FPL_IndicationProvider 5478 Error Error in constructing the Memory Descriptor. Probable Cause: Reset. WBEM EventID: 397. WBEM ProviderName: FPL_IndicationProvider 5479 Error Unable to update the local - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 26
Recommended Action: Check for new version of firmware/OS Contact HP Support WBEM EventID: 2427. WBEM ProviderName: FPL_IndicationProvider 5494 Warning The Reset system to clear the semaphore Try reinitializing NVRAM. If problem persists, contact engineering. WBEM EventID: 405. WBEM ProviderName: - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 27
ProviderName: FPL_IndicationProvider 5525 Warning Copying memory test code failed. Probable Cause: Memory test code located in main memory has been corrupted Recommended Action: Contact HP support personnel to troubleshoot the problem WBEM EventID: 421. WBEM ProviderName: FPL_IndicationProvider - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 28
sending event is suspect. Recommended Action: Provide event data to HP support center for assistance. WBEM EventID: 2431. WBEM ProviderName: FPL_IndicationProvider info of the cell with CLM. Probable Cause: The partition level memory will fail at this point. WBEM EventID: 565. WBEM ProviderName: - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 29
to FIT revision. Probable Cause: A ROM Rev and FIT Rev do not match. Recommended Action: Update SFW, if problem persists contact your HP representative for support. WBEM EventID: 583. WBEM ProviderName: FPL_IndicationProvider 5602 Warning ROM revision not equal to Rev block. Probable Cause: A ROM - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 30
: Reboot, update SFW if necessary, if problem persists contact your HP representative for support. WBEM EventID: 588. WBEM ProviderName: FPL_IndicationProvider DIMM loading order does not follow the guidelines in the user manual Recommended Action: Rearrange the DIMMs to follow the loading order - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 31
Memory extenders according to the users manual. WBEM EventID: 454. WBEM ProviderName: FPL_IndicationProvider 5698 Error Inconsistency in the length of the ESI table. Probable Cause: Table entries corrupted. Recommended Action: Reboot. If problem persists contact your HP representative for support - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 32
type. Probable Cause: Corrupted table. Recommended Action: Reboot system. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 457. WBEM ProviderName: FPL_IndicationProvider 5704 Warning A GUID was larger than the expected 128 bits. Probable Cause: Inconsistency in - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 33
firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID up the dillon_pdh node or service. Probable Cause: This is usually a symptom of an earlier problem. Check to be sure the ipmi node. Probable Cause: Possibly out of memory or an earlier error left the tree in - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 34
Action: If multiple CPU's report this issue, check the BMC. If only one reports this issue, replace the CPU. If problem persists, contact HP support. WBEM EventID: 487. WBEM ProviderName: FPL_IndicationProvider 5741 Warning cpu access error on processor info area. Probable Cause: An early version - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 35
system ID(s) is invalid and the user did not elect to fix the problem. Recommended Action: Reboot the system and 5756 Error EFI unable to find the SAL service to install run-time interrupt handlers. Probable necessary. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 36
Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 512. WBEM ProviderName compatibility problem. WBEM EventID: 518. WBEM ProviderName: FPL_IndicationProvider 5779 Warning memory DIMM pair mismatch. Probable Cause: The user installed - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 37
and link specified in the event data. Reset cell. WBEM EventID: 528. WBEM ProviderName: FPL_IndicationProvider 5795 Warning memory DIMM quad mis-match. Probable Cause: The user installed a mismatched quad of DIMMs in the same rank (i.e. the DIMMs are different size or DRAM width). Recommended - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 38
during security init. Probable Cause: SAL is not in ADMIN or USER mode. Recommended Action: Reboot the system. Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 555. WBEM ProviderName: FPL_IndicationProvider 5853 Warning OS dump, error - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 39
HP Support personnel to troubleshoot the problem WBEM EventID: 591. WBEM ProviderName: FPL_IndicationProvider 6180 Warning memory extender/baseboard FRU mismatch. Probable Cause: Memory extender and baseboard are incompatible Recommended Action: Contact HP support to troubleshoot the problem - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 40
Reset the cell Reset the system backplane Contact HP Support personnel to troubleshoot problem WBEM EventID: 603. WBEM ProviderName: FPL_IndicationProvider 7666 Error Remote routing a crossbar failed. Probable Cause: A failure was encountered while performing remote routing on an XBC, most likely - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 41
'off'. Either of first two causes and replacing or installing a cell board with cabinet's AC Breakers 'off'. Recommended Action: Remove cell board causing problem. Power complex on and allow cells to distribute their copy of complex profile to MP, then add new cell following proper OLA procedures - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 42
triggers resetting the partition. OS-specific and platform-specific procedures are used to enable/disable Cause: The number of IO fans required is a hard number. It is not dependent upon the number of Log. Recommended Action: Contact HP Support personnel to troubleshoot problem WBEM EventID: 655. WBEM - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 43
limit. Probable Cause: The cabinet's 48V power has fallen below an acceptable lower threshold. Recommended Action: Contact HP Support personnel to troubleshoot problem. WBEM EventID: 661. WBEM ProviderName: FPL_Indica 7806 Warning Cabinet Fan Failed. Probable Cause: Cabinet Fan Failed Recommended - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 44
, another IO fan in the same cabinet failed. This created the illegal condition of N-1. Recommended Action: Contact HP Support personnel to troubleshoot the problem WBEM EventID: 682. WBEM ProviderName: FPL_IndicationProvider 7849 Warning IO Expansion Utility Cabinet Fan Failed. Probable Cause: IO - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 45
: The CLU cannot read the data contained in the EEPROM on the SBCH board in the same cabinet. Recommended Action: Contact HP Support personnel to troubleshoot the problem. If this is the only READ failure in this timeframe, replace the SBCH board following the SBCH Board Remove + Replace Procedures - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 46
is not operating at expected speed. Recommended Action: Contact HP Support personnel to troubleshoot problem WBEM EventID: 2907. WBEM ProviderName: FPL_IndicationProvider 7896 Error System FW and the PDHC have incompatible shared memory interface revisions. Probable Cause: (Probable) Either System - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 47
, use FWUU to update CLU firmware. Contact HP Support personnel to troubleshoot problem WBEM EventID: 624. WBEM ProviderName: FPL_IndicationProvider 8130 Warning An unknown Cell voltage margin has been detected. Probable Cause: A user has manually, using back-door debugging methods, altered the - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 48
/FRU EEPROM. Recommended Action: If in manufacturing, program correct data in partition specific field of the Cell or CPU Module's FRU EEPROM. Otherwise, contact HP support personnel to troubleshoot the problem. WBEM EventID: 632. WBEM ProviderName: FPL_IndicationProvider 8138 Warning An error has - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 49
the PDHC control of the bus. Recommended Action: Contact HP support personnel to troubleshoot the cell board and/or PDH daughtercard. WBEM EventID Mask Register. Probable Cause: CC to XBC link init failure. Contact your HP service representative to check the CC to XBC link WBEM EventID: 723. WBEM - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 50
connected to the same XBC. Check CC, Check XBC, Contact HP Support Personnel. WBEM EventID: 731. WBEM ProviderName: FPL_IndicationProvider 8206 Error : This should not happen. Contact engineering to diagnose the problem. WBEM EventID: 736. WBEM ProviderName: FPL_IndicationProvider 8218 Warning An - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 51
Action: Try OLAing a different cell. Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 1761. WBEM ProviderName: memory to the PD address map. Error writing to PDH space. Likely cell board error Recommended Action: Collect IPMI event logs and contact HP Support - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 52
and core cell. Recommended Action: Gather IPMI event logs and contact HP Support. WBEM EventID: 6959. WBEM ProviderName: FPL_IndicationProvider 8647 Warning Attempt to XBC link init. Probable Cause: contact your HP service representative WBEM EventID: 773. WBEM ProviderName: FPL_IndicationProvider - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 53
EventID: 782. WBEM ProviderName: FPL_IndicationProvider 8713 Warning There is a problem initializing the REO cable. Probable Cause: An SBA IO cable error IPMI event logs and contact HP Customer Support for assistance. WBEM EventID: 6954. WBEM ProviderName: FPL_IndicationProvider Platform Events - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 54
memory to relocate ROM. Probable Cause: Probably caused by lots of PDT entries, or no main memory present attempts. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 1759. LPM status as fault. Probable Cause: Service / replace the appropriate part of, or - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 55
integration policy combined to cause the cell to not join the PD. Recommended Action: Fix the broken hardware or change the policy using parmgr. If assistance is required, contact the HP Support A bad card, a bad device, or a system hardware problem can cause this to occur. Card will be powered off ( - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 56
HP Support personnel to troubleshoot the problem. WBEM EventID: 1764. WBEM ProviderName: FPL_IndicationProvider 8855 Error Firmware encountered a problem occurred while OS_MCA was performing error recovery. Probable Cause occurred that results in abandoning memory dump. Probable Cause: A machine - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 57
Action: Check XBC, Backplane, Flex Cables, Contact HP Support Personnel for further troubleshooting. WBEM EventID: 861. WBEM ProviderName: FPL_IndicationProvider 8931 Warning Error releasing the XBC Semaphore. Probable Cause: Fabric Access problem. Either an error reading the hardware or XBC Key - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 58
Key Disabled. Check XBC, links, backplane, Contact HP Support Personnel for further troubleshooting. WBEM EventID: 871. WBEM ProviderName: FPL_IndicationProvider 8962 XIN_LINK_STATE register. Probable Cause: link init problem Recommended Action: Contact HP Support personnel to check the XBC, CC, - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 59
be reset because PDC couldn't read PDH memory. Probable Cause: Cell hardware problem like PDH memory itself, the coherency controller, the executing CPU or interaction between any of these cell components. Recommended Action: Contact HP Support to troubleshoot the cell and either fix it or replace - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 60
Cause: Cell hardware problem, like a problem with PDH registers or PDH memory, or a problem with the concorde or CPU chips. Recommended Action: Troubleshoot the cell and in PDH memory. Probable Cause: Hardware problem with the CPU or cell board. Recommended Action: Contact HP Support to confirm the - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 61
be halted because CPU couldn't change its CPU FP (PST) state. Probable Cause: Hardware problem with the cell (like PDH memory) or the CC or CPU. Recommended Action: Contact HP support to troubleshoot or replace the cell board. WBEM EventID: 913. WBEM ProviderName: FPL_IndicationProvider 9372 Error - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 62
incorrectly. Recommended Action: If this is in manufacturing, re-program the FRU specific field of the FRU data for the cell or CPU module. Otherwise, contact HP Support personnel to troubleshoot the problem. WBEM EventID: 923. WBEM ProviderName: FPL_IndicationProvider 9389 Error PDH space not - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 63
Error Resetting the partition because couldn't access PDH memory. Probable Cause: CPU is on unreachable cell Defective CPU Recommended Action: Contact HP Support personnel to troubleshoot cell board Investigate for fabric problem WBEM EventID: 1766. WBEM ProviderName: FPL_IndicationProvider 9442 - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 64
the number of failed links. Probable Cause: Fabric Access Failure Recommended Action: Contact HP Support personnel to check XBC, Backplane, CC, look for additional chassis codes to describe the problem. WBEM EventID: 949. WBEM ProviderName: FPL_IndicationProvider 9471 Error Failed to read the XBC - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 65
. Probable Cause: You will receive this message if the memory system is observing a lot of corrected ECC errors from a DIMM. The specified DIMM may need to be serviced. Recommended Action: Contact your HP support representative to check the affected hardware. WBEM EventID: 1805. WBEM ProviderName - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 66
HP Support personnel to analyze the fabric. WBEM EventID: 978. WBEM ProviderName: FPL_IndicationProvider 9663 Error PDC failed to initialize PA specific FPL_IndicationProvider 9681 Error Manual override of fatal stop boot condition. Probable Cause: The user has initiated manual O/S boot despite - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 67
WBEM ProviderName: FPL_IndicationProvider 9697 Error PDC failed reading a specific value from its own copy of the RDRs. Probable Cause: problem on cell wherein PDC could not properly access memory Recommended Action: Contact HP support to troubleshoot cell board. Probable Cause: a non-existent/non - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 68
with main backplane problems. Recommended Action: Contact HP Support to confirm the 9750 Warning Windows: Predictive Failure in Memory (Warning). Probable Cause: You will is about to fail, or environmental conditions in the server are causing more errors than usual. This event message - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 69
XBC Port Error Status Register. Probable Cause: Fabric Access Failure. Likely hardware problem. Look for additional chassis codes to further isolate the error. Recommended Action: Contact HP Support personnel to analyze the fabric. WBEM EventID: 1831. WBEM ProviderName: FPL_IndicationProvider 9780 - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 70
: Capture complete live logs and contact HP Support representative. WBEM EventID: 1843. WBEM ProviderName: FPL_IndicationProvider 9832 Error It indicates loss of cell connectivity in the partition. Probable Cause: It will lead to cells performing RESET_FOR_RECONFIG after getting the error logs - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 71
be deconfigured. If the error persists after a powercycle, contact HP Support. WBEM EventID: 1857. WBEM ProviderName: FPL_IndicationProvider 9896 Error Not enough error free memory to run late sefltests. Probable Cause: Due to excessive memory subsystem or DIMM errors, the late selftests could not - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 72
Replace the specified VRM. The datafield contains the physical location. Byte 16 is the cabinet, byte 13 is the cell slot, and byte ProviderName: FPL_IndicationProvider 10116 Error The NVRAM service was unable to satisfy an NVRAM : Contact your HP support personnel. WBEM EventID: 2740. - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 73
to complete. Probable Cause: System firmware did not get a completion status from a command to a memory buffer chip. Recommended Action: Contact HP support. WBEM EventID: 2917. WBEM ProviderName: FPL_IndicationProvider 10375 Warning The Arches Fabric function ArfIsCsrRouteTraversable was called - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 74
chip type. Data field: (expected chip type) | (actual chip type 16) | (xbcNum 32) |(portNum 48). Probable Cause: System firmware noticed : Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric WBEM EventID: 2926. WBEM ProviderName: - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 75
firmware was unable to read a fabric hardware register. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric WBEM EventID: 2933. WBEM ProviderName: FPL_IndicationProvider 10392 Warning An XBC-XBC port had an invalid - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 76
: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric WBEM EventID: 2943. WBEM ProviderName: to an unexpected cell. Data field: expected neighbor ID | (actual neighbor ID 16) | (target cell 32) | (local cell 48). Probable Cause: System - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 77
valid routes to each cell in a previously good partition. Possible cable/connection problems. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric WBEM EventID: 2955. WBEM ProviderName: FPL_IndicationProvider 10431 - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 78
Error detected by SFW while trying to release the XBC Global Semaphore. Recommended Action: Collect IPMI events and contact your HP Support Representative. WBEM EventID: 6872. WBEM ProviderName: FPL_IndicationProvider 10519 Warning System Firmware detected an Error while checking the owner of the - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 79
Cause: System Firmware was unable to route the crossbar fabric. Recommended Action: Collect IPMI Event logs. Contact your HP Support Representative to troubleshoot the fabric and/or backplane subsystem. WBEM EventID: 4894. WBEM ProviderName: FPL_IndicationProvider 10565 Warning Error setting up - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 80
Recommended Action: Collect IPMI Event logs. Contact your HP Support Representative to troubleshoot the fabric and/or backplane subsystem. WBEM EventID a problem while processing the crossbar fabric graphs Recommended Action: Collect IPMI event logs. Contact your HP Support Representative to - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 81
on. Recommended Action: Upgrade SFW Contact HP support WBEM EventID: 4531. WBEM ProviderName: memory slices in the map than the size of the map can hold. Probable Cause: NVRAM corruption of fPars specific database. Recommended Action: Restore NVRAM to factory defaults. Reset server - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 82
specific database. Recommended Action: Restore NVRAM to factory defaults. Reset server 31..16. memory. This could be caused by problems with the system's memory or by unexpected environmental conditions inside the server. Recommended Action: Contact your HP support representative to check your memory - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 83
performance is Instruction or Data Cache Memory (I-Cache or D-Cache). The operating system has recovered from the errors, but this is an abnormally high failure rate Recommended Action: Contact your HP support server boots in hard partition mode. This is a configuration usage problem, possibly a user - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 84
Recommended Action: Reset the server, restore factory default NVRAM and emitted this event and be sure to give memory resources to that soft partition before reset of problem while collecting a list of fabric link info. Recommended Action: Look for additional IPMI event logs. Contact your HP Support - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 85
encountered during a procedure call. Data Field: link count. Probable Cause: There was a problem while collecting a list of fabric link info. Recommended Action: Look for additional IPMI event logs. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 4864. WBEM ProviderName - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 86
56) | (xbc port 44) | (xbc # 32) | port selected. Probable Cause: An error occurred while routing the fabric Recommended Action: Contact your HP support representative to inspect the fabric and system firmware. 11042 Warning An error was encountered while routing the fabric. This error prevents an - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 87
Event ID Event Severity Event Description 11471 Error Clock fault for clocks supplied from the Hot Swap Oscillator (HSO) board to the system backplane. HSO has reported a fault or has been removed. The data field contains the physical location of the HSO. Probable Cause: HSO assembly has reported - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 88
event logs, and contact your HP support representative to inspect the fabric . A cold reset of the hard partition may be required WBEM EventID Cause: The user has configured an fPar to be booted with inadequate memory resources to instantiate using an Operating-system-specific utility then reset the - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 89
unable to find a valid route to a cell being added by OLA. Recommended Action: Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID: 4945. WBEM ProviderName: FPL_IndicationProvider 11582 Warning An unexpected error occurred in - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 90
memory. Recommended Action: Reduce memory usage by other programs, add physical memory, or configure the guest to use less memory Error The guest operating system performed an operation which could not If this does not fix the problem contact your HP support representative. WBEM EventID: 5135. - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 91
file system has no errors and that the PMAN has sufficient memory. WBEM EventID: 5144. WBEM ProviderName: FPL_IndicationProvider 11712 Error The the software. If this does not fix the problem contact your HP support representative. WBEM EventID: 5147. WBEM ProviderName: FPL_IndicationProvider - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 92
problem persists, contact HP support WBEM EventID: 5153. WBEM ProviderName: FPL_IndicationProvider 11784 Error FW has detected an illegal memory user documentation to determine the supported memory [47:32] | vType2 [31:24] | vPort2 [23:16] | vId2 [15:0]. Probable Cause: An error occurred while - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 93
vPort1 [55:48] | vId1 [47:32] | vType2 [31:24] | vPort2 [23:16] | vId2 [15:0]. Probable Cause: An error occurred while routing the fabric, possible data corruption but the colad subsystem failed to initialize. Recommended Action: Contact HP support. When this event is emitted, cell online add/delete - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 94
the OS_MCA handler, if OS_MCA handoff fails, the hard partition will get reset. WBEM EventID: 5180. WBEM memory ECC error has occurred. Recommended Action: Replace all DIMMs in the memory rank specified in the physical location info. If problem persists, contact HP support to troubleshoot the problem - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 95
Recommended Action: Collect IPMI Event Logs and contact your HP Service Representative to investigate the fabric subsystem. WBEM EventID: module fault has occurred. Recommended Action: Contact HP support personnel to troubleshoot the problem. WBEM EventID: 5192. WBEM ProviderName: - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 96
persist. Recommended Action: Contact your HP support representative to check the specified memory. WBEM EventID: 5260. WBEM Cause: The cabinet type is not in agreement with the server identification information. The server identification information is viewable using the ID command from the - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 97
. Recommended Action: On the next reboot, system firmware will test the specified memory components, and may take them offline if the errors persist. contact your HP support representative to check the specified memory components at your next scheduled downtime WBEM EventID: 6572. WBEM ProviderName - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 98
is not 0x0000000400000000, then the problem is most likely with the PCI by the blade (for instance, remove some memory or a CPU.) Or, if there are power-on, either via the MP user interface or the power button. The blade power on occurred. Usually this is performed when a normal power on request is - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 99
Recommended Action: Analyze the dump + logs for cause. If necessary contact HP Support for assistance. WBEM EventID: 6772. WBEM ProviderName: FPL_IndicationProvider 12218 Error identified a hardware problem. Probable Cause: OS based diagnostics discovered a hardware problem. Recommended Action: - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 100
does not indicate the original cause. This is a problem encountered while handling a fabric link error. Recommended Action: Collect IPMI event logs to determine the original cause of the error. Contact your HP Support Representative to troubleshoot the fabric WBEM EventID: 6776. WBEM ProviderName - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 101
performance. The processor is still able to operate correctly but its performance is degraded so it should be replaced. Recommended Action: Contact HP Service , flash a new BMC firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 6904. WBEM ProviderName: - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 102
an electronic keying problem. Recommended Action: specific memory in use. 12557 Warning HP unsupported DIMM(s) has been detected on this partition. Probable Cause: HP PFM service has detected one or more HP unsupported DIMMs on this partition. Recommended Action: Make sure to have HP supported - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 103
system license to be used; Verify if all processors are enabled. HP Event Sync Events Source in Windows Event Log: HpInsightMgmtProvs Event ID Event Severity Event Description 100 Success %1 The service version %2 has started. %3 %1 - "[component name]" %2 - "version" %3 - "See log file for - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 104
"SEL" %3 - "See log file for details." HP Mgmt Svc Events Source in Windows Event Log: HpInsightMgmtProvs service. %3 %1 - "[component name]" %2 - "sub-service name" %3 - "See log file for details. 111 Error %1 The %2 service was finished unexpectedly. %3 %1 - "[component name]" %2 "service - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 105
As the result, default monitoring threshold values are being used. Please contact HP support team to solve this problem. 2 Informational HP PFM service detected the DIMM module in %s has been added. 2 Informational HP PFM service detected the DIMM module in %s has been removed. 2 Informational - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 106
IPMI Device. You can locate the IPMI device instance within the Device Manager user interface. 1001 Error A IPMI device was not recognized or detected, the Windows Event Log: hpWbemDump Event ID Event Severity Event Description 1001 HP WBEM data was captured and compressed as a raw data format.% - HP Integrity Superdome SX1000 | HP Insight Manager WBEM Provider Events Referenc - Page 107
Server Provider (SysEvt) Events Source in Windows Event Log: HP System Event ID Event Severity Event Description 2001 Informational HP Insight Management WBEM Providers have started. Server Provider (SysEvt) Events 107
HP Integrity Servers with Microsoft®
Windows Server™ 2003 and Windows
Server™ 2008
HP Insight Management WBEM Provider
Events Reference Guide
HP Part Number: 5992-4510
Published: September 2008