HP Integrity Superdome SX1000 HP Insight Manager WBEM Provider Events Referenc - Page 45

Write command on System Backplane I2C bus failed. Probable Cause: The I2C bus

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Event ID Event Severity Event Description 7866 Error IO Power Board Over temperature. Probable Cause: The ambient air is too warm. Recommended Action: Check the Error Log for other Overtemp Warnings to confirm the environmental problem. WBEM EventID: 690. WBEM ProviderName: FPL_IndicationProvider 7867 Error IO Power Board Fault. Probable Cause: The named power brick on the named IO Chassis has failed. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 691. WBEM ProviderName: FPL_IndicationProvider 7871 Warning Voltage Margin on IO Power Board failed. Probable Cause: The IO Power Board LPM is not communicating with the CLU. Recommended Action: Some troubleshooting will be involved here. Is it the IO Power Board LPM, or the CLU. You'll have to check the Error Log for other entries related to either CLU communications problems or the IO Power Board LPM. If there are messages about other HIOPB_VOLT_MRGN_FAIL entries as well as SYS_BKP_VOLT_MRGN_FAIL, it is pointing to the CLU. WBEM EventID: 692. WBEM ProviderName: FPL_IndicationProvider 7873 Warning Failure to read data from a SBCH FRUID EEPROM. Probable Cause: The CLU cannot read the data contained in the EEPROM on the SBCH board in the same cabinet. Recommended Action: Contact HP Support personnel to troubleshoot the problem. If this is the only READ failure in this timeframe, replace the SBCH board following the SBCH Board Remove + Replace Procedures as soon as possible. If there are other READ failures in this same cabinet, replace the Utilities Board following the Utilities Board Remove and Replace Procedures. WBEM EventID: 694. WBEM ProviderName: FPL_IndicationProvider 7874 Warning Failure to read data from a UGUY FRUID EEPROM. Probable Cause: Attempted access to read the UGUY FRUID EEPROM failed. Recommended Action: If there is only one FRUID that can't be read, replace that FRU as soon as possible. If there are a lot of log entries for different FRUs, suspect the Utilities Board or the Utilities cable to those FRUs. For example, if the failures are all associated with a Master IO Backplane, the failing FRU is probably the Utilities cable to that backplane. WBEM EventID: 695. WBEM ProviderName: FPL_IndicationProvider 7875 Warning Read EEPROM failed. Probable Cause: The 100 pin cable from the Utilities Backplane to the System Backplane is bad, or is not properly connected. Recommended Action: Check and reseat the System Backplane Utilities cable. If this does not resolve the issue, replace the System Backplane utilities cable following the Backplane Utilities Cable Remove and Replace procedures. WBEM EventID: 696. WBEM ProviderName: FPL_IndicationProvider 7877 Warning Read command on System Backplane I2C bus failed. Probable Cause: The 100 pin cable from the Utilities Backplane to the System Backplane is bad, or is not properly connected. Recommended Action: Check and reseat the System Backplane Utilities cable. If no help, replace the System Backplane utilities cable following the Backplane Utilities Cable Remove and Replace procedures. WBEM EventID: 697. WBEM ProviderName: FPL_IndicationProvider 7878 Warning Write command on System Backplane I2C bus failed. Probable Cause: The I2C bus into the System Backplane EEPROM is bad. Recommended Action: Could possibly be a bent pin on the System Backplane Utilities cable connectors. Check the connectors at each end of the cable for bent or broken pins. If the connectors and cable are good, replace the System Backplane following the System Backplane Remove and Replace procedures. NOTE: System Backplane replacement is a major undertaking. Ensure all other possibilities have been explored before replacing the backplane. You should have WTEC approval before replacing the backplane. WBEM EventID: 698. WBEM ProviderName: FPL_IndicationProvider 7879 Error System Backplane Power Fault. Probable Cause: While running normally, the CLU microcontroller detected a fault on the I2C Bus from the system Backplane LPM. Recommended Action: Check other log entries around this time for other events. If there are other events, analyze for best troubleshooting approach. Check the log carefully as a shorted ASIC could cause many errors to occur. These errors will not necessarily point to the ASIC. If none, replace failed Backplane Power Board. WBEM EventID: 699. WBEM ProviderName: FPL_IndicationProvider Platform Events 45

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Event Description
Event Severity
Event ID
IO Power Board Over temperature. Probable Cause: The ambient air is too warm.
Recommended Action: Check the Error Log for other Overtemp Warnings to confirm
the environmental problem. WBEM EventID: 690. WBEM ProviderName:
FPL_IndicationProvider
Error
7866
IO Power Board Fault. Probable Cause: The named power brick on the named IO
Chassis has failed. Recommended Action: Contact HP Support personnel to
troubleshoot the problem. WBEM EventID: 691. WBEM ProviderName:
FPL_IndicationProvider
Error
7867
Voltage Margin on IO Power Board failed. Probable Cause: The IO Power Board
LPM is not communicating with the CLU. Recommended Action: Some
troubleshooting will be involved here. Is it the IO Power Board LPM, or the CLU.
You'll have to check the Error Log for other entries related to either CLU
communications problems or the IO Power Board LPM. If there are messages about
other HIOPB_VOLT_MRGN_FAIL entries as well as SYS_BKP_VOLT_MRGN_FAIL,
it is pointing to the CLU. WBEM EventID: 692. WBEM ProviderName:
FPL_IndicationProvider
Warning
7871
Failure to read data from a SBCH FRUID EEPROM. Probable Cause: The CLU cannot
read the data contained in the EEPROM on the SBCH board in the same cabinet.
Recommended Action: Contact HP Support personnel to troubleshoot the problem.
If this is the only READ failure in this timeframe, replace the SBCH board following
the SBCH Board Remove + Replace Procedures as soon as possible. If there are other
READ failures in this same cabinet, replace the Utilities Board following the Utilities
Board Remove and Replace Procedures. WBEM EventID: 694. WBEM ProviderName:
FPL_IndicationProvider
Warning
7873
Failure to read data from a UGUY FRUID EEPROM. Probable Cause: Attempted
access to read the UGUY FRUID EEPROM failed. Recommended Action: If there is
only one FRUID that can't be read, replace that FRU as soon as possible. If there are
a lot of log entries for different FRUs, suspect the Utilities Board or the Utilities cable
to those FRUs. For example, if the failures are all associated with a Master IO
Backplane, the failing FRU is probably the Utilities cable to that backplane. WBEM
EventID: 695. WBEM ProviderName: FPL_IndicationProvider
Warning
7874
Read EEPROM failed. Probable Cause: The 100 pin cable from the Utilities Backplane
to the System Backplane is bad, or is not properly connected. Recommended Action:
Check and reseat the System Backplane Utilities cable. If this does not resolve the
issue, replace the System Backplane utilities cable following the Backplane Utilities
Cable Remove and Replace procedures. WBEM EventID: 696. WBEM ProviderName:
FPL_IndicationProvider
Warning
7875
Read command on System Backplane I2C bus failed. Probable Cause: The 100 pin
cable from the Utilities Backplane to the System Backplane is bad, or is not properly
connected. Recommended Action: Check and reseat the System Backplane Utilities
cable. If no help, replace the System Backplane utilities cable following the Backplane
Utilities Cable Remove and Replace procedures. WBEM EventID: 697. WBEM
ProviderName: FPL_IndicationProvider
Warning
7877
Write command on System Backplane I2C bus failed. Probable Cause: The I2C bus
into the System Backplane EEPROM is bad. Recommended Action: Could possibly
be a bent pin on the System Backplane Utilities cable connectors. Check the connectors
at each end of the cable for bent or broken pins. If the connectors and cable are good,
replace the System Backplane following the System Backplane Remove and Replace
procedures. NOTE: System Backplane replacement is a major undertaking. Ensure
all other possibilities have been explored before replacing the backplane. You should
have WTEC approval before replacing the backplane. WBEM EventID: 698. WBEM
ProviderName: FPL_IndicationProvider
Warning
7878
System Backplane Power Fault. Probable Cause: While running normally, the CLU
microcontroller detected a fault on the I2C Bus from the system Backplane LPM.
Recommended Action: Check other log entries around this time for other events. If
there are other events, analyze for best troubleshooting approach. Check the log
carefully as a shorted ASIC could cause many errors to occur. These errors will not
necessarily point to the ASIC. If none, replace failed Backplane Power Board. WBEM
EventID: 699. WBEM ProviderName: FPL_IndicationProvider
Error
7879
Platform Events
45