HP Integrity Superdome SX1000 HP Insight Manager WBEM Provider Events Referenc - Page 35

Cause: Mismatch between EFI and SAL. Recommended Action: Reboot or upgrade

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Event ID Event Severity Event Description 5753 Warning The system ID(s) currently in the system is invalid. Probable Cause: The system ID(s) is invalid and the user did not elect to fix the problem. Recommended Action: Reboot the system and follow the prompts to fix the issue. WBEM EventID: 498. WBEM ProviderName: FPL_IndicationProvider 5755 Error EFI unable to find the SAL services for installing interrupt handlers. Probable Cause: Corrupted ESI table. Recommended Action: Reboot system. WBEM EventID: 499. WBEM ProviderName: FPL_IndicationProvider 5756 Error EFI unable to find the SAL service to install run-time interrupt handlers. Probable Cause: Mismatch between EFI and SAL. Recommended Action: Upgrade system firmware. WBEM EventID: 500. WBEM ProviderName: FPL_IndicationProvider 5757 Error EFI unable to find the SAL services for installing interrupt handlers. Probable Cause: Mismatch between EFI and SAL portions of the system firmware. Recommended Action: Reboot, if problem persists, contact your HP representative for support. WBEM EventID: 501. WBEM ProviderName: FPL_IndicationProvider 5758 Error EFI unable to find the SAL service to install boot-time interrupt handlers. Probable Cause: Mismatch between EFI and SAL. Recommended Action: Reboot or upgrade system firmware. If problem persists contact your HP representative for support. WBEM EventID: 502. WBEM ProviderName: FPL_IndicationProvider 5760 Warning Too many parameters were passed to the utilities system. Probable Cause: This is a firmware error. Contact FW engineering. WBEM EventID: 2463. WBEM ProviderName: FPL_IndicationProvider 5762 Error A crossbar port is unexpectedly not present. Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PD Check the XBC chips seating reset the system replace either cells/system backplane WBEM EventID: 504. WBEM ProviderName: FPL_IndicationProvider 5763 Error A crossbar port unexpectedly has its HW_LINK_OK bit not set. Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PD Check the XBC chips seating reset the system replace either cells/system backplane WBEM EventID: 505. WBEM ProviderName: FPL_IndicationProvider 5764 Error A connected port was found to be in FE. Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PD Check the XBC chips seating reset the system replace either cells/system backplane WBEM EventID: 506. WBEM ProviderName: FPL_IndicationProvider 5766 Error There was an error while initializing the Concorde-Xbc interface. Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PD Check the XBC chips seating reset the system replace either cells/system backplane WBEM EventID: 507. WBEM ProviderName: FPL_IndicationProvider 5767 Error The CC - XBC link failed to initialize. Probable Cause: An XBC is indicating a port failure Recommended Action: Validate all of the cells connectivity to the PDCheck the XBC chips seating reset the system replace either cells/system backplane WBEM EventID: 508. WBEM ProviderName: FPL_IndicationProvider 5768 Warning Unable to determine system mode because EFI/SAL interface not initialized. Probable Cause: Internal EFI error. Recommended Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 509. WBEM ProviderName: FPL_IndicationProvider 5769 Warning BMC returned an invalid system mode. Probable Cause: Mismatch between BMC and EFI firmware. Recommended Action: Upgrade system firmware or BMC firmware as necessary. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 510. WBEM ProviderName: FPL_IndicationProvider 5770 Warning EFI unable to specify system mode because EFI/SAL interface not initialized. Probable Cause: Internal EFI error. Recommended Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 511. WBEM ProviderName: FPL_IndicationProvider Platform Events 35

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Event Description
Event Severity
Event ID
The system ID(s) currently in the system is invalid. Probable Cause: The system ID(s)
is invalid and the user did not elect to fix the problem. Recommended Action: Reboot
the system and follow the prompts to fix the issue. WBEM EventID: 498. WBEM
ProviderName: FPL_IndicationProvider
Warning
5753
EFI unable to find the SAL services for installing interrupt handlers. Probable Cause:
Corrupted ESI table. Recommended Action: Reboot system. WBEM EventID: 499.
WBEM ProviderName: FPL_IndicationProvider
Error
5755
EFI unable to find the SAL service to install run-time interrupt handlers. Probable
Cause: Mismatch between EFI and SAL. Recommended Action: Upgrade system
firmware. WBEM EventID: 500. WBEM ProviderName: FPL_IndicationProvider
Error
5756
EFI unable to find the SAL services for installing interrupt handlers. Probable Cause:
Mismatch between EFI and SAL portions of the system firmware. Recommended
Action: Reboot, if problem persists, contact your HP representative for support.
WBEM EventID: 501. WBEM ProviderName: FPL_IndicationProvider
Error
5757
EFI unable to find the SAL service to install boot-time interrupt handlers. Probable
Cause: Mismatch between EFI and SAL. Recommended Action: Reboot or upgrade
system firmware. If problem persists contact your HP representative for support.
WBEM EventID: 502. WBEM ProviderName: FPL_IndicationProvider
Error
5758
Too many parameters were passed to the utilities system. Probable Cause: This is a
firmware error. Contact FW engineering. WBEM EventID: 2463. WBEM
ProviderName: FPL_IndicationProvider
Warning
5760
A crossbar port is unexpectedly not present. Probable Cause: An XBC is indicating
a port failure Recommended Action: Validate all of the cells connectivity to the PD
Check the XBC chips seating reset the system replace either cells/system backplane
WBEM EventID: 504. WBEM ProviderName: FPL_IndicationProvider
Error
5762
A crossbar port unexpectedly has its HW_LINK_OK bit not set. Probable Cause: An
XBC is indicating a port failure Recommended Action: Validate all of the cells
connectivity to the PD Check the XBC chips seating reset the system replace either
cells/system backplane WBEM EventID: 505. WBEM ProviderName:
FPL_IndicationProvider
Error
5763
A connected port was found to be in FE. Probable Cause: An XBC is indicating a port
failure Recommended Action: Validate all of the cells connectivity to the PD Check
the XBC chips seating reset the system replace either cells/system backplane WBEM
EventID: 506. WBEM ProviderName: FPL_IndicationProvider
Error
5764
There was an error while initializing the Concorde-Xbc interface. Probable Cause:
An XBC is indicating a port failure Recommended Action: Validate all of the cells
connectivity to the PD Check the XBC chips seating reset the system replace either
cells/system backplane WBEM EventID: 507. WBEM ProviderName:
FPL_IndicationProvider
Error
5766
The CC - XBC link failed to initialize. Probable Cause: An XBC is indicating a port
failure Recommended Action: Validate all of the cells connectivity to the PDCheck
the XBC chips seating reset the system replace either cells/system backplane WBEM
EventID: 508. WBEM ProviderName: FPL_IndicationProvider
Error
5767
Unable to determine system mode because EFI/SAL interface not initialized. Probable
Cause: Internal EFI error. Recommended Action: Upgrade system firmware. If
problem persists, contact HP support to troubleshoot the problem. WBEM EventID:
509. WBEM ProviderName: FPL_IndicationProvider
Warning
5768
BMC returned an invalid system mode. Probable Cause: Mismatch between BMC
and EFI firmware. Recommended Action: Upgrade system firmware or BMC firmware
as necessary. If problem persists, contact HP support to troubleshoot the problem.
WBEM EventID: 510. WBEM ProviderName: FPL_IndicationProvider
Warning
5769
EFI unable to specify system mode because EFI/SAL interface not initialized. Probable
Cause: Internal EFI error. Recommended Action: Upgrade system firmware. If
problem persists, contact HP support to troubleshoot the problem. WBEM EventID:
511. WBEM ProviderName: FPL_IndicationProvider
Warning
5770
Platform Events
35