HP Integrity Superdome SX1000 HP Insight Manager WBEM Provider Events Referenc - Page 42

No Cabinet Start, Insufficient IO Fans. Probable Cause: The number of IO fans required

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Event ID Event Severity Event Description 7773 Error Partition being reset due to watchdog timeout expiring. Probable Cause: The watchdog mechanism triggers the MP to reset a partition if its OS becomes unresponsive. An unresponsive OS is detected when the OS fails to refresh the watchdog timer before it expires. PA systems refresh the watchdog timer by emitting an event with data field set to activity level/timeout, and the timeout field specifies the desired timeout. IPF systems refresh the watchdog timer using the IPMI clear watchdog command. The MP emits this event when timer expiration triggers resetting the partition. OS-specific and platform-specific procedures are used to enable/disable the watchdog timer from resetting the partition. See platform and OS documentation for details. Recommended Action: Find out why the partition's OS had hung. The cause could be bad HW that crashed the partition, or in rare cases, a combination of events that caused the OS to be unable to refresh the watchdog timer. Look for other events preceding the timeout for clues t 7774 Warning PDHC FW was reset by hardware due to firmware inactivity. Probable Cause: Processor dependent hardware controller (PDHC) Hardware Failed; causing inactivity. Recommended Action: Even though the PDHC will reset itself without interrupting the cell, HP Support personnel should be contacted to troubleshoot the PDH daughtercard and/or cell board as soon as possible. WBEM EventID: 647. WBEM ProviderName: FPL_IndicationProvider 7781 Warning Power Up Aborted, Over Temp. Probable Cause: Reporting Error Recommended Action: Troubleshoot ambient air sensor/cable/PM3. WBEM EventID: 649. WBEM ProviderName: FPL_IndicationProvider 7782 Error Too Few Bulk Power Supplies Available. Probable Cause: One or more Bulk Power Supplies are missing or in fault condition at Cabinet Power Up. Recommended Action: Contact your HP support representative to check for faulty Bulk Power Supplies Add Bulk Power Supplies, if under populated. WBEM EventID: 2435. WBEM ProviderName: FPL_IndicationProvider 7783 Error No Cabinet Start, Insufficient Blowers. Probable Cause: The number of blowers required is a hard number. It is not dependent upon the number of entities installed in a Cabinet. The Utilities Subsystem is not allowing the Cabinet to power up due to an insufficient number of installed blowers. Recommended Action: Install missing Cabinet Blowers. If proper number of blowers are installed, troubleshoot blower presence detection. WBEM EventID: 651. WBEM ProviderName: FPL_IndicationProvider 7784 Error No Cabinet Start, Insufficient IO Fans. Probable Cause: The number of IO fans required is a hard number. It is not dependent upon the number of entities installed in a Cabinet. The Utilities Subsystem is not allowing the cabinet to power up due to an insufficient number of installed IO fans. Recommended Action: Install missing IO fans, or if proper number installed, troubleshoot IO fan presence detection. WBEM EventID: 652. WBEM ProviderName: FPL_IndicationProvider 7786 Warning AC power to the PDCA was removed. Data Byte 3 specifies PDCA number. Probable Cause: Power source supplying AC to the PDCA has failed. Recommended Action: Troubleshoot AC power problem. WBEM EventID: 653. WBEM ProviderName: FPL_IndicationProvider 7791 Warning Cabinet Main Blower Failed. Probable Cause: Cabinet Blower Failed Recommended Action: Replace failed blower module as soon as possible following the Blower Module Remove and Replace Procedures. WBEM EventID: 654. WBEM ProviderName: FPL_IndicationProvider 7793 Warning 48 Volt Converter Failed. Data Byte 3 specifies PDCA number. Probable Cause: The PDCA identified has failed. This will be evident by many BPS_FAIL codes and probably a AC_DELETED code in the Event Log. Recommended Action: Contact HP Support personnel to troubleshoot problem WBEM EventID: 655. WBEM ProviderName: FPL_IndicationProvider 7795 Warning Fan failed in designated Bulk Power Supply. Probable Cause: Fan failure or fan obstructed Recommended Action: If fan is obstructed, remove obstruction. If no obstruction, Contact HP Support personnel to troubleshoot problem. WBEM EventID: 657. WBEM ProviderName: FPL_IndicationProvider 42 WBEM Provider Event Tables

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Event Description
Event Severity
Event ID
Partition being reset due to watchdog timeout expiring. Probable Cause: The watchdog
mechanism triggers the MP to reset a partition if its OS becomes unresponsive. An
unresponsive OS is detected when the OS fails to refresh the watchdog timer before
it expires. PA systems refresh the watchdog timer by emitting an event with data
field set to activity level/timeout, and the timeout field specifies the desired timeout.
IPF systems refresh the watchdog timer using the IPMI clear watchdog command.
The MP emits this event when timer expiration triggers resetting the partition.
OS-specific and platform-specific procedures are used to enable/disable the watchdog
timer from resetting the partition. See platform and OS documentation for details.
Recommended Action: Find out why the partition's OS had hung. The cause could
be bad HW that crashed the partition, or in rare cases, a combination of events that
caused the OS to be unable to refresh the watchdog timer. Look for other events
preceding the timeout for clues t
Error
7773
PDHC FW was reset by hardware due to firmware inactivity. Probable Cause:
Processor dependent hardware controller (PDHC) Hardware Failed; causing inactivity.
Recommended Action: Even though the PDHC will reset itself without interrupting
the cell, HP Support personnel should be contacted to troubleshoot the PDH
daughtercard and/or cell board as soon as possible. WBEM EventID: 647. WBEM
ProviderName: FPL_IndicationProvider
Warning
7774
Power Up Aborted, Over Temp. Probable Cause: Reporting Error Recommended
Action: Troubleshoot ambient air sensor/cable/PM3. WBEM EventID: 649. WBEM
ProviderName: FPL_IndicationProvider
Warning
7781
Too Few Bulk Power Supplies Available. Probable Cause: One or more Bulk Power
Supplies are missing or in fault condition at Cabinet Power Up. Recommended
Action: Contact your HP support representative to check for faulty Bulk Power
Supplies Add Bulk Power Supplies, if under populated. WBEM EventID: 2435. WBEM
ProviderName: FPL_IndicationProvider
Error
7782
No Cabinet Start, Insufficient Blowers. Probable Cause: The number of blowers
required is a hard number. It is not dependent upon the number of entities installed
in a Cabinet. The Utilities Subsystem is not allowing the Cabinet to power up due to
an insufficient number of installed blowers. Recommended Action: Install missing
Cabinet Blowers. If proper number of blowers are installed, troubleshoot blower
presence detection. WBEM EventID: 651. WBEM ProviderName:
FPL_IndicationProvider
Error
7783
No Cabinet Start, Insufficient IO Fans. Probable Cause: The number of IO fans required
is a hard number. It is not dependent upon the number of entities installed in a
Cabinet. The Utilities Subsystem is not allowing the cabinet to power up due to an
insufficient number of installed IO fans. Recommended Action: Install missing IO
fans, or if proper number installed, troubleshoot IO fan presence detection. WBEM
EventID: 652. WBEM ProviderName: FPL_IndicationProvider
Error
7784
AC power to the PDCA was removed. Data Byte 3 specifies PDCA number. Probable
Cause: Power source supplying AC to the PDCA has failed. Recommended Action:
Troubleshoot AC power problem. WBEM EventID: 653. WBEM ProviderName:
FPL_IndicationProvider
Warning
7786
Cabinet Main Blower Failed. Probable Cause: Cabinet Blower Failed Recommended
Action: Replace failed blower module as soon as possible following the Blower
Module Remove and Replace Procedures. WBEM EventID: 654. WBEM ProviderName:
FPL_IndicationProvider
Warning
7791
48 Volt Converter Failed. Data Byte 3 specifies PDCA number. Probable Cause: The
PDCA identified has failed. This will be evident by many BPS_FAIL codes and
probably a AC_DELETED code in the Event Log. Recommended Action: Contact HP
Support personnel to troubleshoot problem WBEM EventID: 655. WBEM
ProviderName: FPL_IndicationProvider
Warning
7793
Fan failed in designated Bulk Power Supply. Probable Cause: Fan failure or fan
obstructed Recommended Action: If fan is obstructed, remove obstruction. If no
obstruction, Contact HP Support personnel to troubleshoot problem. WBEM EventID:
657. WBEM ProviderName: FPL_IndicationProvider
Warning
7795
42
WBEM Provider Event Tables