HP Integrity Superdome SX1000 HP Insight Manager WBEM Provider Events Referenc - Page 34

board and/or I/O backplane Recommended Action: Check FRU EPROM content

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Event ID Event Severity Event Description 5738 Warning monarch not lowest stepping. Probable Cause: The monarch processor has a stepping that is greater than a slave processor installed in the system. Recommended Action: No action is needed. If problem persists, update System FW or contact your HP representative for support. WBEM EventID: 485. WBEM ProviderName: FPL_IndicationProvider 5740 Warning processors are over clocked. Probable Cause: FSB speed faster than the capabilities of the processors Recommended Action: If multiple CPU's report this issue, check the BMC. If only one reports this issue, replace the CPU. If problem persists, contact HP support. WBEM EventID: 487. WBEM ProviderName: FPL_IndicationProvider 5741 Warning cpu access error on processor info area. Probable Cause: An early version of CPU or a bad info ROM. Recommended Action: Reboot. If problem persists contact your HP representative for support. WBEM EventID: 488. WBEM ProviderName: FPL_IndicationProvider 5742 Error PAL A was not executed - HALT. Probable Cause: PAL_A has not been executed. Recommended Action: Contact your HP representative for support. WBEM EventID: 489. WBEM ProviderName: FPL_IndicationProvider 5743 Error PAL B was not executed - HALT. Probable Cause: PAL_B has not been executed. Recommended Action: Contact your HP representative for support. WBEM EventID: 490. WBEM ProviderName: FPL_IndicationProvider 5744 Warning Prototype CPU installed. Probable Cause: A Prototype CPU is installed. Recommended Action: Replace CPU with a production CPU. WBEM EventID: 491. WBEM ProviderName: FPL_IndicationProvider 5745 Warning final boot rendezvous monarch watchdog timeout. Probable Cause: A watchdog timer has expired and determined that a monarch is dead. Recommended Action: Reboot, if problem persists, replace CPU. WBEM EventID: 492. WBEM ProviderName: FPL_IndicationProvider 5746 Error Supplemental cpu tests generated an unexpected result. Probable Cause: A CPU failed supplemental selftests. Replace the offending CPU. WBEM EventID: 2462. WBEM ProviderName: FPL_IndicationProvider 5747 Warning A multi-bit error was found while reading a XBC CSR. Probable Cause: Possibly bad link or cell connection. Recommended Action: Reset partition, and check hardware associated with event data. WBEM EventID: 493. WBEM ProviderName: FPL_IndicationProvider 5749 Warning The return value from a function was an unknown value. Probable Cause: Firmware error Recommended Action: Reset cell WBEM EventID: 494. WBEM ProviderName: FPL_IndicationProvider 5750 Warning Cannot get system ID status from BMC. Probable Cause: Inaccessible FRU EPROM on system board and/or I/O backplane. Failure in IPMI messaging path on system board and/or I/O backplane Recommended Action: Check FRU EPROM content and accessibility on system and I/O backplane using ifru. If BMC communication is not working (no answer from BMC), flash BMC firmware. If it cannot be done or doesn't solve the problem, replace system board. If system board FRU EPROM cannot be accessed, replace system board If I/O backplane FRU EPROM cannot be accessed, replace I/O backplane WBEM EventID: 495. WBEM ProviderName: FPL_IndicationProvider 5751 Warning Cannot read a system ID. Probable Cause: BMC failure Recommended Action: Unplug power from the system for 10 seconds and try rebooting the system. WBEM EventID: 496. WBEM ProviderName: FPL_IndicationProvider 5752 Warning Failed to write new system ID. BMC reported an error. Probable Cause: Communication failure with the BMC. Recommended Action: Unplug power from the system for 10 seconds and try rebooting the system. WBEM EventID: 497. WBEM ProviderName: FPL_IndicationProvider 34 WBEM Provider Event Tables

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Event Description
Event Severity
Event ID
monarch not lowest stepping. Probable Cause: The monarch processor has a stepping
that is greater than a slave processor installed in the system. Recommended Action:
No action is needed. If problem persists, update System FW or contact your HP
representative for support. WBEM EventID: 485. WBEM ProviderName:
FPL_IndicationProvider
Warning
5738
processors are over clocked. Probable Cause: FSB speed faster than the capabilities
of the processors Recommended Action: If multiple CPU's report this issue, check
the BMC. If only one reports this issue, replace the CPU. If problem persists, contact
HP support. WBEM EventID: 487. WBEM ProviderName: FPL_IndicationProvider
Warning
5740
cpu access error on processor info area. Probable Cause: An early version of CPU or
a bad info ROM. Recommended Action: Reboot. If problem persists contact your HP
representative for support. WBEM EventID: 488. WBEM ProviderName:
FPL_IndicationProvider
Warning
5741
PAL A was not executed - HALT. Probable Cause: PAL_A has not been executed.
Recommended Action: Contact your HP representative for support. WBEM EventID:
489. WBEM ProviderName: FPL_IndicationProvider
Error
5742
PAL B was not executed - HALT. Probable Cause: PAL_B has not been executed.
Recommended Action: Contact your HP representative for support. WBEM EventID:
490. WBEM ProviderName: FPL_IndicationProvider
Error
5743
Prototype CPU installed. Probable Cause: A Prototype CPU is installed. Recommended
Action: Replace CPU with a production CPU. WBEM EventID: 491. WBEM
ProviderName: FPL_IndicationProvider
Warning
5744
final boot rendezvous monarch watchdog timeout. Probable Cause: A watchdog
timer has expired and determined that a monarch is dead. Recommended Action:
Reboot, if problem persists, replace CPU. WBEM EventID: 492. WBEM ProviderName:
FPL_IndicationProvider
Warning
5745
Supplemental cpu tests generated an unexpected result. Probable Cause: A CPU
failed supplemental selftests. Replace the offending CPU. WBEM EventID: 2462.
WBEM ProviderName: FPL_IndicationProvider
Error
5746
A multi-bit error was found while reading a XBC CSR. Probable Cause: Possibly bad
link or cell connection. Recommended Action: Reset partition, and check hardware
associated with event data. WBEM EventID: 493. WBEM ProviderName:
FPL_IndicationProvider
Warning
5747
The return value from a function was an unknown value. Probable Cause: Firmware
error Recommended Action: Reset cell WBEM EventID: 494. WBEM ProviderName:
FPL_IndicationProvider
Warning
5749
Cannot get system ID status from BMC. Probable Cause: Inaccessible FRU EPROM
on system board and/or I/O backplane. Failure in IPMI messaging path on system
board and/or I/O backplane Recommended Action: Check FRU EPROM content and
accessibility on system and I/O backplane using ifru. If BMC communication is not
working (no answer from BMC), flash BMC firmware. If it cannot be done or doesn't
solve the problem, replace system board. If system board FRU EPROM cannot be
accessed, replace system board If I/O backplane FRU EPROM cannot be accessed,
replace I/O backplane WBEM EventID: 495. WBEM ProviderName:
FPL_IndicationProvider
Warning
5750
Cannot read a system ID. Probable Cause: BMC failure Recommended Action: Unplug
power from the system for 10 seconds and try rebooting the system. WBEM EventID:
496. WBEM ProviderName: FPL_IndicationProvider
Warning
5751
Failed to write new system ID. BMC reported an error. Probable Cause:
Communication failure with the BMC. Recommended Action: Unplug power from
the system for 10 seconds and try rebooting the system. WBEM EventID: 497. WBEM
ProviderName: FPL_IndicationProvider
Warning
5752
34
WBEM Provider Event Tables