HP LaserJet 1010 Service Manual - Page 108
Repetitive vertical defects, appear on the printed
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Issue Cause Solution The toner is loose, and it does not stay attached to the printed page. The media you are using does not meet HP's specifications. (For example, it is too moist or too rough.) Make sure that the media meets specifications detailed in the HP LaserJet Printer Family Print Media Guide. The wrong type of paper is selected in the printer properties dialog. Select the correct media type under "Type is" (in the printer properties dialog, on the Paper tab). The power strip is not working correctly or the AC power is not meeting the specified requirements. Plug the product directly into an AC outlet. Ensure that the power source is clean. The printer is operating in humidity or temperature conditions that are not within the recommended ranges. Move the product to a different location. The fuser is damaged. Perform a Half self-test functional check. If the error persists, replace the fuser. If, after replacing the fuser, the error persists, replace the engine power assembly. Repetitive vertical defects appear on the printed page. The internal parts have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. Otherwise, clean the printer. (See chapter 4.) The wrong type of paper is selected in the printer properties dialog. Select the correct media type under "Type is" (in the printer properties dialog, on the Paper tab). If the repetitive mark occurs at equal distance between marks, either the print cartridge, transfer roller, paper pickup assembly, or fuser is damaged. Use the defect ruler to identify the spacing. Check the appropriate assembly and replace if necessary. (Repetitive image defect ruler) Characters are poorly formed and are producing hollow images. The wrong type of paper is selected in the printer properties dialog. Select the correct media type under "Type is" (in the printer properties dialog, on the Paper tab). The media is too slick or too thick. Try a different media. Make sure that the media meets specifications detailed in the HP LaserJet Printer Family Print Media Guide. 96 Chapter 6 Troubleshooting ENWW