HP LaserJet 1010 Service Manual - Page 113

Print Media Guide for the, HP LaserJet family.

Get HP LaserJet 1010 PDF manuals and user guides View all HP LaserJet 1010 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 113 highlights

Issue The printer feeds multiple sheets or jams frequently from the main input tray or priority input tray. Cause Solution Paper guides are not adjusted properly or paper is not far enough forward. Slide the guides against the sides of the stack in the main input tray or the priority input tray to center the paper. Make sure the guides are not adjusted too tightly. Stack is not neat and aligned well on all sides. Remove paper, align stack, and replace. The main input tray is overfilled. Remove some of the sheets. The main input tray can hold up to 250 sheets of 20-lb. (75 g/m2 ) bond weight paper (less for heavier paper) or from 20 to 30 envelopes. The priority input tray is overfilled. Remove media or feed single sheets. The priority input tray is designed for optimal feeding of single sheets, especially when heavier media is used. It can hold up to ten sheets of 20-lb. (75 g/m2 ) bond weight paper (one sheet of heavier paper) or one envelope. The paper was poorly cut by the manufacturer and is sticking together. "Break" the ream of paper by curving it into an upside-down u-shape; this can effectively decrease multifeeds. Also try turning the paper around to feed the opposite end first, or use a different type of paper. The paper does not meet HP's specifications for print media. Make sure that the media meets specifications detailed in the Print Media Guide for the HP LaserJet family. The output capacity was exceeded in the paper output bin. Do not allow more than 125 sheets of 20-lb. (75 g/m2) bond weight paper (less for heavier paper) to fill the paper output bin. The pickup roller is dirty. Clean the pickup roller. The pickup roller is damaged. Replace the pickup roller. The separation pad is damaged. Replace the separation pad. ENWW Solving paper-feed problems 101

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
Issue
Cause
Solution
The printer feeds multiple
sheets or jams frequently from
the main input tray or priority
input tray.
Paper guides are not adjusted
properly or paper is not far
enough forward.
Slide the guides against the
sides of the stack in the main
input tray or the priority input
tray to center the paper. Make
sure the guides are not adjusted
too tightly.
Stack is not neat and aligned
well on all sides.
Remove paper, align stack, and
replace.
The main input tray is overfilled.
Remove some of the sheets.
The main input tray can hold up
to 250 sheets of 20-lb.
(75 g/m
2
) bond weight paper
(less for heavier paper) or from
20 to 30 envelopes.
The priority input tray is
overfilled.
Remove media or feed single
sheets. The priority input tray is
designed for optimal feeding of
single sheets, especially when
heavier media is used. It can
hold up to ten sheets of 20-lb.
(75 g/m
2
) bond weight paper
(one sheet of heavier paper) or
one envelope.
The paper was poorly cut by the
manufacturer and is sticking
together.
“Break” the ream of paper by
curving it into an upside-down
u-shape; this can effectively
decrease multifeeds. Also try
turning the paper around to feed
the opposite end first, or use a
different type of paper.
The paper does not meet HP’s
specifications for print media.
Make sure that the media meets
specifications detailed in the
Print Media Guide for the
HP LaserJet family.
The output capacity was
exceeded in the paper output
bin.
Do not allow more than 125
sheets of 20-lb. (75 g/m2) bond
weight paper (less for heavier
paper) to fill the paper output
bin.
The pickup roller is dirty.
Clean the pickup roller.
The pickup roller is damaged.
Replace the pickup roller.
The separation pad is
damaged.
Replace the separation pad.
ENWW
Solving paper-feed problems
101