HP LaserJet 1010 Service Manual - Page 111

Solving paper-feed problems

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Solving paper-feed problems Use the following table to solve problems related to moving paper or documents through the product. Solving print paper-feed problems Table 6-3. Solving print paper-feed problems Issue Cause Solution Pages are coming out curled or wrinkled. Paper curl is inherent to the laser printing processes, and occurs when paper is subjected to heat. Paper curl tends to relax as the paper cools while resting on a flat surface. Make sure that the media meets specifications detailed in the Print Media Guide for the HP LaserJet family. Reset the fuser mode to the default. Paper is not stored properly. Whenever possible, store paper in its sealed ream at room temperature. The media is too long for the printer output bin. Use the long media extension. The printer is operating in humidity or temperature conditions that are not within the recommended ranges. Move the product to a different location. The wrong type of paper is selected in the printer properties dialog. Select the correct media type under "Type is" (in the printer properties dialog, on the Paper tab). The media you are using does not meet HP's specifications (for example, it is too moist or too rough). Make sure that the media meets specifications detailed in the HP LaserJet Printer Family Print Media Guide. The media was in the input tray for too long. Turn the stack of media over and put it back in the tray. Rotate the media 180° and put it back in the tray. ENWW Solving paper-feed problems 99

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Solving paper-feed problems
Use the following table to solve problems related to moving paper or documents through the
product.
Solving print paper-feed problems
Table 6-3. Solving print paper-feed problems
Issue
Cause
Solution
Pages are coming out curled or
wrinkled.
Paper curl is inherent to the
laser printing processes, and
occurs when paper is subjected
to heat. Paper curl tends to
relax as the paper cools while
resting on a flat surface.
Make sure that the media meets
specifications detailed in the
Print Media Guide for the
HP LaserJet family. Reset the
fuser mode to the default.
Paper is not stored properly.
Whenever possible, store paper
in its sealed ream at room
temperature.
The media is too long for the
printer output bin.
Use the long media extension.
The printer is operating in
humidity or temperature
conditions that are not within
the recommended ranges.
Move the product to a different
location.
The wrong type of paper is
selected in the printer properties
dialog.
Select the correct media type
under "Type is" (in the printer
properties dialog, on the Paper
tab).
The media you are using does
not meet HP’s specifications
(for example, it is too moist or
too rough).
Make sure that the media meets
specifications detailed in the HP
LaserJet Printer Family Print
Media Guide.
The media was in the input tray
for too long.
Turn the stack of media over
and put it back in the tray.
Rotate the media 180° and put
it back in the tray.
ENWW
Solving paper-feed problems
99