Troubleshooting
This chapter describes how to isolate and resolve printer problems, image problems, and
media problems. Troubleshooting details are provided to resolve problems or to isolate
replaceable parts.
Basic troubleshooting
..............................................................................................................
82
Control panel power-on functions
...........................................................................................
84
Power-on Functions: Time Ranges
..................................................................................
84
Control Panel Pages
...............................................................................................................
86
Control Panel Pages: Time Ranges
.................................................................................
86
Control Panel Lights
................................................................................................................
87
Control Panel Light Patterns
.............................................................................................
87
Fatal Errors
.......................................................................................................................
91
Image troubleshooting
............................................................................................................
92
Print cartridge problems
...................................................................................................
92
Solving image-quality problems
.......................................................................................
92
Solving paper-feed problems
..................................................................................................
99
Solving print paper-feed problems
....................................................................................
99
Functional checks
.................................................................................................................
103
Half self-test functional check
.........................................................................................
103
Drum rotation functional check
......................................................................................
105
High-voltage contacts check
...........................................................................................
105
Troubleshooting tools
...........................................................................................................
107
Repetitive image defect ruler
..........................................................................................
107
Circuit diagram
..............................................................................................................
108
Solenoid, sensors, and switches
...........................................................................................
109
ENWW
81