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Engineering Details Three messages appear during a normal update process; a fourth (RESEND UPGRADE) appears only if the update process does not succeed. Table 6-3 Update messages Printer message Explanation RECEIVING UPGRADE This message appears from the time the product recognizes the beginning of an .RFU update until the time the product has verified the validity and integrity of the .RFU update. NOTE: If the remote firmware update process is interrupted before the firmware is downloaded (while RECEIVING UPGRADE appears on the control-panel display), the firmware file must be sent again. No message appears on the product control panel to indicate that the update was interrupted. PERFORMING UPGRADE This message appears while the product is actually reprogramming the firmware. NOTE: If power is lost during the flash DIMM update (while PERFORMING UPGRADE appears on the control-panel display), the update is interrupted and the message RESEND UPGRADE appears on the control-panel display. INITIALIZING This message appears from the time the product has finished reprogramming the DIMM until the product reinitializes. RESEND UPGRADE This message appears (in English only) if the firmware update fails because the RFU process is interrupted. It can also occur if firmware for accessories (such as the duplex unit or an output device fails to update. Perform another update by any means that is supported by the product, regardless of the connection (network, parallel, or USB). RFU LOAD ERROR SEND RFU UPGRADE ON PORT where X = Network or USB This message appears (in English only) if the firmware update fails because the print-engine firmware is corrupted. NOTE: When this message appears, the firmware upgrade must be sent twice to upgrade all firmware components, even though the product returns to ready after the first upgrade. DOWNLOAD FILE NOW The wrong firmware file was sent to the product. Send the correct firmware file. SEND RFU UPGRADE MISMATCH BETWEEN PRODUCT AND FILE NOTE: To verify that the firmware update succeeded, print a new configuration page from the control panel and verify that the firmware date code on the configuration page has changed. NOTE: If the product exhibits unexpected behavior after correcting a firmware update, turn the power off, and then back on. Remote firmware update by using FTP through a browser Complete the following steps to update the product firmware by using file transfer protocol (FTP) through a browser. 208 Chapter 6 Engineering Details ENWW

Section	Page
Purpose and scope	19
Introduction	20
Product comparison	21
Product features	23
Quick Reference Job Aids	25
Product views	26
Front view	26
Rear view	27
Printing-system software	28
Operating-system support	28
Supported operating systems for Windows	29
Supported printer drivers for Windows	29
HP Universal Print Driver (UPD)	29
UPD installation modes	30
Supported utilities for Windows	30
HP Web Jetadmin	30
Embedded Web Server	30
HP Easy Printer Care	31
Supported operating systems for Macintosh	31
Supported printer drivers for Macintosh	31
Supported utilities for Macintosh	32
HP Printer Utility	32
Open the HP Printer Utility	32
HP Printer Utility features	32
Embedded Web Server	33
Software for other operating systems	33
Printer driver support in other operating systems	33
Availability	34
Software component availability for Windows and Macintosh	34
Printing-system software on the Web	35
In-box printing-system software CD	35
Printing-system software CD	36
CD Versions	36
Documentation availability and localization	41
Printing-system software CD	42
Main browser screen	42
Administrator Documentation	43
HP Embedded Web Server User Guide	43
HP Jetdirect Administrator's Guide	44
HP Driver Preconfiguration Support Guide	44
User Documentation	45
User Guide	45
HP LaserJet P3010 Series Printing-System Install Notes	46
Support	47
Software description	49
Windows printing-system software	50
Supported operating systems for Windows	50
Windows system requirements	50
Macintosh system requirements	51
Printer driver	51
Select the correct printer driver for Windows	51
Priority for print settings	52
Change printer-driver settings for Windows	53
Printing system and installer	54
Printing-system software CD for Windows systems	54
Installer features	58
Driver version numbers for Windows operating systems	59
Windows printer-driver configuration	60
Printer-driver autoconfiguration	60
Bidirectional communication	60
Enterprise AutoConfiguration	61
Update Now	61
HP Web Jetadmin	62
Configurable settings	63
Continuous export	64
HP Driver Diagnostic Printer Check Tool	66
Embedded Web Server	67
HP Web Jetadmin	68
Font support	69
Basic Windows fonts	69
Default printing-system fonts	69
Install Windows printing-system components	75
Supported operating systems for Windows	76
Windows operating system requirements	76
Install overview	76
Software installation types for Windows	76
Installation options	77
Microsoft Windows general installation overview	78
HP LaserJet P3010 Series printing-system software CD for Windows systems	78
Install Now	79
Advanced Install Options	79
Administrator Documentation	80
Administrator Software	81
User Documentation	82
User Guide	82
User Guide	83
HP LaserJet P3010 Series Printing-System Install Notes	84
Support	85
Additional Options	86
Microsoft Windows installation for direct connections (Plug and Play)	86
Install from the printing-system software CD	87
Install the print driver using the Microsoft Add Printer Wizard	87
Use an existing port for a direct connection	89
Create a new TCP/IP port for a direct connection	93
Print server connection	96
Microsoft Windows installation for computers on a network	99
Point and Print installation for Windows 2000 Service Pack 3, XP, Server 2003, Server 2008, and Vist ...	105
Detailed MS Windows installation instructions	107
Perform the recommended print driver installation using the HP Driver Installation Utility (HPDIU) ...	107
Use the Back, Next, Finish, and Cancel buttons	115
Performing an advanced print driver installation using the HP Driver Installation Utility (HPDIU) ...	116
Set a default printer	125
Install documentation and optional software	126
Uninstall software	128
HP PCL 6 Print Driver for Windows	129
Introduction	129
Gain access to print drivers	131
Printing Preferences driver tabs	131
Properties driver tabs	132
Help system	133
“What's this?” Help	133
Incompatible Print Settings messages	133
Advanced tab features	134
Paper/Output	134
Copy Count	135
Graphic	135
TrueType Font	135
Document Options	135
Advanced Printing Features	135
Print Optimizations	136
Printer Features	136
Layout Options	137
Printing Shortcuts tab features	138
Use defined printing shortcuts	138
General Everyday Printing	139
Paper source	139
Paper sizes	139
Paper type	140
Orientation	140
Print on both sides	141
Pages per sheet	141
Eco-print (Two-sided Printing)	141
Envelopes	141
Booklet Printing	142
Factory Defaults	142
Create a custom printing shortcut	142
Paper/Quality tab features	144
Paper Options	145
Paper sizes	145
Custom Paper Size	146
Name	146
Paper Size	146
Units	147
Custom width and height control limits	147
Paper source	147
Paper type	148
Special pages	149
Covers	149
Print pages on different paper	150
Insert blank or preprinted sheets	151
Chapter separator pages	151
Document preview image	151
Print Quality	151
Print Quality drop-down menu	151
EconoMode check box	151
Effects tab features	153
Resizing Options	153
Actual size	154
Print document on	154
Scale to fit	154
% of actual size	154
Document preview image	155
Watermarks	155
Current Watermarks	156
Watermark Message	157
Message Angle	157
Font Attributes	157
Default watermark settings	158
Finishing tab features	159
Document Options	159
Print on both sides	160
Print on both sides (automatically)	161
Print on both sides manually	161
Flip pages up	163
Booklet layout	163
Book and booklet printing	163
Pages per sheet	164
Print page borders	164
Page order	164
Job Separator	165
Document preview image	165
Orientation	166
Job Storage tab features	167
Status group box	169
Job Storage Mode	169
Off	169
Proof and Hold	169
Personal Job	170
Quick Copy	170
Stored Job	170
PIN to print	171
Job Notification Options	171
User Name	171
Job Name	172
Use job-storage features when printing	172
Release a job-storage print job	173
Delete a job-storage print job	173
Services tab features	174
Internet Services	174
Device Services	175
Device Settings tab features	176
Form to Tray Assignment	176
Font Substitution Table	177
External Fonts	177
Installing external fonts	178
Remove external fonts	179
Installable Options	179
Automatic Configuration	179
Printer Status Notification	180
Tray 3 and Tray 4	180
Duplex Unit (for 2-Sided Printing)	180
Allow Manual Duplexing	180
Printer Memory	180
Printer Hard Disk	180
Job Storage	180
Job Separator	181
Mopier Mode	181
Mopier mode and collation	181
About tab features	182
Macintosh software and utilities	183
Supported operating systems for Macintosh	184
Macintosh system requirements	184
Macintosh printing-system software	184
HP LaserJet P3010 Series PPD	184
HP LaserJet P3010 Series PDE	185
HP USB EWS Gateway	185
HP Printer Utility	185
Supported printer drivers for Macintosh	185
Priority for print settings for Macintosh	185
Change printer-driver settings for Macintosh	186
Software for Macintosh computers	186
HP Printer Utility	186
Open the HP Printer Utility	186
HP Printer Utility features	186
Embedded Web Server	187
Availability	187
Printing-system software on the Web	187
In-box printing-system software CD	188
Macintosh partition	188
CD versions	188
Macintosh install and uninstall instructions	191
Install the Macintosh printing-system software	191
General installation for Macintosh operating systems	191
Detailed Mac OS X installation	192
Setup instructions	199
Setting up a printer with Mac OS X v10.4, v10.5, and later	199
Setting up a printer with Mac OS X v10.3.9	201
Troubleshooting the product setup	203
Remove the printing-system software from Macintosh operating systems	203
HP Printer Utility for Macintosh	204
Access to the HP Printer Utility	204
Supplies Status	205
Device Information	206
File Upload	206
Remote firmware update by using the HP Printer Utility	207
Upload Fonts	208
HP Support	209
Duplex mode	210
Economode & Toner Density	211
Resolution	212
Trays Configuration	213
Stored Jobs	214
E‑mail Alerts	214
Network Settings	215
Protect Direct Ports	217
Additional Settings	217
Supplies Management	218
Use features in the Macintosh printer driver	219
Create and use printing presets in Macintosh	219
Resize documents or print on a custom paper size	219
Print a cover page	219
Use watermarks	220
Print multiple pages on one sheet of paper in Macintosh	220
Print on both sides of the page (duplex printing)	221
Store jobs	221
Use the Services menu	222
Engineering Details	223
Introduction	223
Remote firmware update	224
Determining the current level of firmware	224
Downloading the new firmware from the HP Web site	224
Downloading the new firmware to the product	224
Printer messages during the firmware update	225
Remote firmware update by using FTP through a browser	226
Remote firmware update by using FTP on a direct network connection	227
Windows operating systems	227
Macintosh operating systems	228
Remote firmware update through a local Windows port	229
Windows 2000 Service Pack 3, Windows XP, Windows Server 2003, or Windows Server 2008	229
Remote firmware update through a USB port	230
Remote firmware update through a Windows network	231
Remote firmware update for UNIX systems	231
Remote firmware update by using the LPR command	231
HP Easy Firmware Upgrade utility	232
Remote firmware update through HP Web Jetadmin	235
Printing print-ready documents	237
Print-ready file printing by using FTP through a browser	237
Print-ready file printing by using FTP on a direct network connection	237
Windows operating systems	238
Macintosh operating systems	239
Print-ready printing by using a local Windows port	239
Windows 2000 Service Pack 3, Windows XP, Windows Server 2003, Windows Server 2008, or Windows Vista	240
Print-ready file printing in a Windows network	240
Print-ready file printing in UNIX systems	240
Print-ready file printing by using the LPR command	240
Media attributes	242
Paper sources and destinations	242
Paper-source commands	242
Driver-supported paper sizes	243
Driver-supported paper types	245
Custom paper sizes	246
Paper-type commands	246

Match case Limit results 1 per page

Three messages appear during a normal update process; a fourth (RESEND UPGRADE) appears only

if the update process does not succeed.

Table 6-3

Update messages

Printer message

Explanation

RECEIVING UPGRADE

This message appears from the time the product recognizes the beginning of

an .RFU update until the time the product has verified the validity and integrity of

the .RFU update.

NOTE:

If the remote firmware update process is interrupted before the firmware

is downloaded (while

RECEIVING UPGRADE

appears on the control-panel

display), the firmware file must be sent again. No message appears on the product

control panel to indicate that the update was interrupted.

PERFORMING UPGRADE

This message appears while the product is actually reprogramming the firmware.

NOTE:

If power is lost during the flash DIMM update (while

PERFORMING

UPGRADE

appears on the control-panel display), the update is interrupted and

the message

RESEND UPGRADE

appears on the control-panel display.

INITIALIZING

This message appears from the time the product has finished reprogramming the

DIMM until the product reinitializes.

RESEND UPGRADE

This message appears (in English only) if the firmware update fails because the

RFU process is interrupted. It can also occur if firmware for accessories (such as

the duplex unit or an output device fails to update. Perform another update by any

means that is supported by the product, regardless of the connection (network,

parallel, or USB).

RFU LOAD ERROR

SEND RFU UPGRADE

ON <X> PORT

where X = Network or USB

This message appears (in English only) if the firmware update fails because the

print-engine firmware is corrupted.

NOTE:

When this message appears, the firmware upgrade must be sent twice

to upgrade all firmware components, even though the product returns to ready

after the first upgrade.

DOWNLOAD FILE NOW

SEND RFU UPGRADE

MISMATCH BETWEEN

PRODUCT AND FILE

The wrong firmware file was sent to the product. Send the correct firmware file.

NOTE:

To verify that the firmware update succeeded, print a new configuration page from the control

panel and verify that the firmware date code on the configuration page has changed.

NOTE:

If the product exhibits unexpected behavior after correcting a firmware update, turn the power

off, and then back on.

Remote firmware update by using FTP through a browser

Complete the following steps to update the product firmware by using file transfer protocol (FTP) through

a browser.

208

Chapter 6

Engineering Details

ENWW

Engineering Details