HP LaserJet Enterprise P3015 HP LaserJet P3010 Series - Software Technical Ref - Page 66

HP Driver Diagnostic Printer Check Tool

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HP Driver Diagnostic Printer Check Tool Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to determine whether the correct and most current printer driver for the product is in use. Use the following steps to gain access to the HP Driver Diagnostic Printer Check Tool: 1. Open a Web browser. 2. Go to the following Web site: www.hp.com/go/drivercheck When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list. The tool gathers information about the products, drivers, and system setup in order to diagnose the software driver configuration and check the printer driver. When the HP Driver Diagnostic Printer Check Tool is open, select the HP product that you want to check. The tool verifies whether the latest printer driver is being used, provides feedback if an incorrect printer driver is being used, and indicates whether an updated printer-driver version is available. Click the latest printer-driver version to download and install it. The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the computer. Software description 48 Chapter 2 Software description ENWW

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HP Driver Diagnostic Printer Check Tool
Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to
determine whether the correct and most current printer driver for the product is in use. Use the following
steps to gain access to the HP Driver Diagnostic Printer Check Tool:
1.
Open a Web browser.
2.
Go to the following Web site:
www.hp.com/
go/drivercheck
When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the
computer appear in a list. The tool gathers information about the products, drivers, and system setup
in order to diagnose the software driver configuration and check the printer driver.
When the HP Driver Diagnostic Printer Check Tool is open, select the HP product that you want to check.
The tool verifies whether the latest printer driver is being used, provides feedback if an incorrect printer
driver is being used, and indicates whether an updated printer-driver version is available. Click the latest
printer-driver version to download and install it.
The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can
analyze and continuously improve its diagnostic tools. No private data is gathered from the computer.
48
Chapter 2
Software description
ENWW
Software description