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HP LaserJet M9040/M9050 HP LaserJet M9040/M9050 MFP - Software Technical Refer - Page 233

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The following table lists possible reasons for the failure of a remote firmware update and the corrective action required for each situation. Table 5-6 Troubleshooting a firmware update failure Reason for firmware update failure Corrective action The .RFU file is corrupted. The device recognizes that the file is corrupted and rejects the update. Download the file again and send the new file to the device. Download the file from www.hp.com/go/ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware. The wrong device is contained in the .RFU file. The device recognizes the device mismatch and rejects the update. Download the correct file and send it to the device. Download the file from www.hp.com/go/ ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware. The upgrade was interrupted. See Table 6-2 Firmware update messages on page 258. A flash hardware failure occurred. Although it is extremely unlikely, the device might have a hardware failure. Call technical support to address the problem (see the flyer that came with the device for a local telephone support list). Macintosh software and utilities ENWW Macintosh remote firmware update 215

Section	Page
Purpose and scope	19
Introduction	19
Product comparison	22
Software description	27
Introduction	27
HP LaserJet M9040 MFP and HP LaserJet M9050 MFP printing-system software	28
Supported operating systems and system requirements	28
Windows	28
Macintosh	28
Linux	28
UNIX	28
Additional operating environments	29
Unsupported operating systems	29
Software availability	30
Printing-system software on the Web	30
In-box printing-system software CDs	30
Windows partition	30
Macintosh Partition	31
CD versions	31
Supported printing-system components	32
Supported printing-system components (AR – FR)	33
Supported printing-system components (HE – NO)	34
Supported printing-system components (PL – ZHTW)	35
Documentation	36
Driver configuration for Windows	38
Driver autoconfiguration	38
Bidirectional communication	38
Enterprise AutoConfiguration	38
Automatic Configuration	39
HP Driver Preconfiguration	40
Lockable features	42
Continuous export	42
HP driver diagnostic printer check tool	43
HP Easy Printer Care	44
HP Embedded Web Server	45
Open the embedded Web server by using a network connection	45
Embedded Web Server tabs and sections	46
HP Web Jetadmin	49
Scan Setup Wizard	50
MFP Send Fax Driver	51
Documentation and optional software	52
Font support	53
Basic fonts	53
Default fonts	53
Install Windows printing-system components	59
Supported operating systems for Windows	60
Windows operating system requirements	60
Install overview	60
Software installation types for Windows	60
Installation options	61
Microsoft Windows general installation overview	62
HP LaserJet M9040 MFP and HP LaserJet M9050 MFP printing-system software CD for Windows systems	62
Install	63
User Documentation	64
Support	65
Administrator Software	66
Administrator Documentation	67
Scan Setup Wizard	68
Next Steps	69
Install Windows software for direct connections	70
Install Windows software for networks	71
Detailed Microsoft Windows installation instructions	72
Install the printer driver using the HP Driver Installation Utility (HPDIU)	72
Install the printer driver using the Microsoft Add Printer Wizard	81
Use an existing port for a direct connection	81
Create a new TCP/IP port for a direct connection	89
Print sever connection	93
Microsoft Point and Print	96
Microsoft Windows Sharing (peer-to-peer networking)	97
Setting up the host computer running Windows 2000	97
Setting up the host computer running Windows XP	97
Setting up client computers running Windows 2000	98
Setting up client computers running Windows XP	98
Use the MFP Send Fax Driver	99
Download the MFP Send Fax driver	99
Install the MFP Send Fax driver	100
HP Driver Installation Utility (HPDIU)	100
Add Printer Wizard	105
Send a fax using the MFP Send Fax driver	112
Create a network folder using the Scan Setup Wizard	114
Install documentation and optional software	123
Uninstall software	125
Uninstall component list	125
Uninstall the printer driver or the MFP Send Fax Driver using Windows Add or Remove Programs feature	126
Uninstall the printer driver or the MFP Send Fax driver using the Server Properties feature	130
Uninstall documentation and optional software	131
HP PCL 5, PCL 6, and PS emulation drivers for Windows	133
HP LaserJet M9040 MFP and HP LaserJet M9050 MFP drivers	134
HP Universal Print Driver (UPD)	134
Select a printer driver for Windows	135
Set a default printer	136
Priority for print settings	136
Change the printer-driver settings for Windows	137
Access to printer drivers in Windows 2000, Windows XP, and Windows Server 2003	138
Product control panel	138
Printing Preferences printer driver tabs	138
Document preview image	138
Properties printer driver tabs	139
Help system	140
What's this? Help	140
Context-sensitive Help	140
Incompatible Print Settings messages	140
Advanced tab features	142
Paper/Output	142
Copy Count	142
Collated	143
Graphic	143
True Type Font	143
Document Options	144
PostScript Options	144
Printer Features	145
Layout Options	146
Printing Shortcuts tab features	147
Defined printing shortcuts	147
Create a custom printing shortcut	147
Delete a custom printing shortcut	149
Reset a custom printing shortcut	149
Paper/Quality tab features	150
Paper Options	151
Page size	151
Custom Paper Size	152
Name	152
Paper size	153
Units	153
Supported minimum and maximum custom media sizes	153
Paper Source	153
Paper Type	154
Special pages	155
Covers	156
Print pages on different papers	157
Insert blank or preprinted sheets	158
Chapter separator pages	159
Print Quality	160
Print Quality drop-down menu	160
EconoMode	161
Effects tab features	162
Resizing Options	162
Actual size	162
Print document on	162
Scale to fit	163
% of actual size	163
Watermarks	164
Watermark Details	164
Current Watermarks	165
Watermark Message	166
Message Angle	166
Font Attributes	166
Default watermark settings	167
Finishing tab features	168
Document options	168
Print On Both Sides	168
Flip pages up	169
Booklet layout	169
Book and Booklet Printing	170
Print a booklet	170
Pages per sheet	170
Print page borders	171
Page order	171
Orientation	172
Output tab features	173
Output Options	174
Output Bin Options	175
Job Separator Options	176
Separator Page Details	176
Job Storage tab features	177
Status group box	178
Job Storage Mode	178
Off	178
Proof and Hold	178
Personal Job	179
Quick Copy	179
Stored Job	179
Make Job Private	179
Pin to print	179
Job Notification Options	180
User Name	180
Job Name	180
Releasing a job-storage print job	181
Deleting a job-storage print job	181
Services tab features	182
Internet Services	183
Device services	183
Device Settings tab features	184
Form to Tray Assignment	185
Font Substitution Table	186
External Fonts	187
Install or remove external fonts	187
PS Emulation driver Device Settings	188
Available PostScript Memory	188
Output Protocol	189
Send Ctrl-D Before Each Job	189
Send Ctrl-D After Each Job	189
Convert Gray Text to PostScript Gray	189
Convert Gray Graphics to PostScript Gray	189
Add Euro Currency Symbol to PostScript Fonts	190
Job Timeout	190
Wait Timeout	190
Minimum Font Size to Download as Outline	190
Maximum Font Size to Download as Outline	190
Installable Options	190
Automatic Configuration	190
Tray 1	191
Tray 4	191
Duplex Unit (for 2-Sided Printing)	191
Accessory Output Bin	191
Printer Memory	191
Printer Hard Disk	191
Job Storage	191
Mopier Mode	191
Mopier mode and collation	192
Postscript Passthrough (PS Emulation driver only)	192
JPEG Passthrough (PS Emulation driver only)	193
Job Separator	193
About tab features	194
Macintosh software and utilities	195
Supported operating systems for Macintosh	196
Macintosh system requirements	196
Macintosh printing-system software	197
Supported printer drivers for Macintosh	197
Priority for print settings for Macintosh	197
Change the printer-driver settings for Macintosh	198
Software for Macintosh computers	198
HP Printer Utility	199
Open the HP Printer Utility	199
HP Printer Utility features	199
Embedded Web server	200
Availability	200
Printing-system software on the Web	200
In-box printing-system software CD	200
Windows Partition	201
Macintosh partition	201
CD versions	201
Macintosh install and uninstall instructions	202
Install the Macintosh printing-system software	202
Macintosh general installation overview	202
Detailed Macintosh installation instructions	203
Product setup	210
Setup a product on Mac OS X V10.4	210
Setup a product on Mac OS X V10.3	218
Setup a product on Mac OS X V10.2.8	222
Troubleshooting the product setup	225
Remove the printer object from Macintosh operating systems	225
Remove software from Macintosh operating systems	225
Macintosh remote firmware update	226
Download the new firmware from the HP Web site	226
Download the new firmware to the product	227
Remote firmware update for Windows systems	228
Remote firmware update for UNIX systems	228
Remote firmware update for Macintosh systems	228
Control panel messages during the firmware update	231
Macintosh HP Printer Utility	234
Access to the HP Printer Utility	234
Information And Support	237
Supplies Status	237
Device Information	239
File Upload	240
Update Firmware	241
Upload Fonts	242
HP Support	243
Printer Settings	244
Output Devices	244
Duplex mode	245
Economode & Toner Density	246
Resolution	247
Trays Configuration	248
Lock Resources	249
Stored Jobs	250
Releasing a job-storage print job	250
Deleting a job-storage print job	251
E‑mail Alerts	252
Network Settings	253
Bonjour Settings	254
Protect Direct Ports	255
Use features in the Macintosh printer driver	256
Create and use printing presets in Macintosh	256
Resize documents or print on a custom paper size	256
Print a cover page	256
Use watermarks	257
Print multiple pages on one sheet of paper in Macintosh	257
Print on both sides of the page (duplex printing)	258
Set the stapling options	258
Store jobs	259
Set the color options	259
Use the Services menu	260
Engineering details	261
Remote firmware updates	262
Download the new firmware from the HP Web site	262
Download the new firmware to the product	263
Remote firmware update for Macintosh systems	264
Remote firmware update for Windows systems	264
HP Easy Firmware Upgrade utility	264
Remote firmware update by using FTP through a browser	266
Remote firmware update by using FTP on a network connection	268
Remote firmware update through a Windows network	269
Remote firmware update by using HP Web Jetadmin	271
Create a device group in HP Web Jetadmin	273
Remote firmware update by using the LPR command	273
Remote firmware update for UNIX systems	274
Control panel messages during the firmware update	275
Print print-ready documents for Windows	278
Print-ready file printing by using FTP through a browser	278
Print-ready file printing by using FTP on a direct network connection	279
Print-ready file printing in a Windows network	280
Print-ready file printing in UNIX systems	281
Print-ready file printing by using the LPR command	281
Print-ready file printing through the HP Embedded Web Server	281
Media attributes and commands	282
Media sources and destinations	282
Media-source commands	282
Driver-supported media sizes	283
Driver-supported media types	284
Custom paper sizes	285
Media-type commands	286
HP Driver Deployment Utility	287
Install the DDU	288
Run the DDU	288
Use the DDU	289
Package Source	290
Driver Directory	290
Install Type	290
Network Settings	291
Package Target	292
Create Package	292
DDU Frequently Asked Questions	293
HP Device Manager for Linux	295