HP LaserJet M9040/M9050 HP LaserJet M9040/M9050 MFP - Software Technical Refer - Page 43

HP driver diagnostic printer check tool

Page 43 highlights

Software description HP driver diagnostic printer check tool Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to determine whether the correct and most current printer driver for the HP LaserJet M9040 MFP and HP LaserJet M9050 MFP is in use. Two methods are available to gain access to the HP Driver Diagnostic Printer Check Tool: 1. Open a Web browser. 2. Go to the following Web site: www.hp.com/go/drivercheck Alternatively: 1. Open an Internet browser. 2. Go to the HP Business Support Center (BSC) at the following Web site: www.hp.com/go/bsc 3. Click the self-help resources link on the left navigation bar. 4. Click the automatic driver checker option to run the HP Driver Diagnostic Printer Check Tool. When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list. The tool gathers information about the products, drivers, and system setup in order to diagnose the software driver configuration and check the printer driver. When the HP Driver Diagnostic Printer Check Tool is open, select the HP product that you want to check. The tool verifies whether the latest driver is being used, provides feedback if an incorrect driver is being used, and indicates whether an updated driver version is available. Click the latest driver version to download and install it. The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the computer. ENWW HP driver diagnostic printer check tool 25

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HP driver diagnostic printer check tool
Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to
determine whether the correct and most current printer driver for the HP LaserJet M9040 MFP and
HP LaserJet M9050 MFP is in use. Two methods are available to gain access to the HP Driver Diagnostic
Printer Check Tool:
1.
Open a Web browser.
2.
Go to the following Web site:
www.hp.com/
go/drivercheck
Alternatively:
1.
Open an Internet browser.
2.
Go to the HP Business Support Center (BSC) at the following Web site:
www.hp.com/
go/bsc
3.
Click the
self-help resources
link on the left navigation bar.
4.
Click the
automatic driver checker
option to run the HP Driver Diagnostic Printer Check Tool.
When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the
computer appear in a list. The tool gathers information about the products, drivers, and system setup
in order to diagnose the software driver configuration and check the printer driver.
When the HP Driver Diagnostic Printer Check Tool is open, select the HP product that you want to check.
The tool verifies whether the latest driver is being used, provides feedback if an incorrect driver is being
used, and indicates whether an updated driver version is available. Click the latest driver version to
download and install it.
The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can
analyze and continuously improve its diagnostic tools. No private data is gathered from the computer.
ENWW
HP driver diagnostic printer check tool
25
Software description