HP ML530 ProLiant ML530 Generation 2 Server Setup and Installation Guide - Page 265

Table D-4, Is the External Health LED Green?, Table D-5, Is the Internal Health LED Green

Page 265 highlights

Troubleshooting Table D-4: Is the External Health LED Green? Answer Possible Reasons Possible Solutions No, it is amber One power supply has failed; therefore, power supply redundancy is lost. Be sure that each installed power supply is securely connected to an AC power source. Locate the amber power supply LED to Identify the failed power supply. Contact an HP authorized service provider for replacement parts and service. No, it is red All installed power supplies have experienced a failure. Remove all AC power from power supplies and reconnect to clear the error condition. Replace the power supply. Contact an HP authorized service provider for replacement parts and service. Yes If the external health LED is green, see Table D-5. Note: For LED locations and functions, see Appendix C, "System LEDs and Switches." For cabling configurations, see Chapter 7, "Cabling the Server." Table D-5: Is the Internal Health LED Green? Answer No, it is amber Possible Reasons A processor is in prD-failure condition. A DIMM is in prD-failure condition. One memory bank is valid, but another bank is missing a DIMM. One memory bank is valid, but another bank has mismatched DIMMs installed. One memory bank is valid, but another bank has an unsupported DIMM type installed. A redundant fan has failed. Possible Solutions Use internal component failure LEDs to identify: • Missing components • Degraded components • Failed components • Improperly installed components For corrective procedures, see the Maintenance and Service Guide on the Documentation CD that ships with your server. Contact an HP authorized service provider for replacement parts and service. continued D-8 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide

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Troubleshooting
D-8
HP ProLiant ML530 Generation 2 Server Setup and Installation Guide
Table D-4:
Is the External Health LED Green?
Answer
Possible Reasons
Possible Solutions
No, it is
amber
One power supply has failed;
therefore, power supply
redundancy is lost.
Be sure that each installed power supply is
securely connected to an AC power source.
Locate the amber power supply LED to
Identify the failed power supply.
Contact an HP authorized service provider
for replacement parts and service.
No, it is red
All installed power supplies have
experienced a failure.
Remove all AC power from power supplies
and reconnect to clear the error condition.
Replace the power supply. Contact an HP
authorized service provider for replacement
parts and service.
Yes
If the external health LED is green, see Table D-5.
Note:
For LED locations and functions, see Appendix C, “System LEDs and Switches.” For cabling
configurations, see Chapter 7, “Cabling the Server.”
Table D-5:
Is the Internal Health LED Green?
Answer
Possible Reasons
Possible Solutions
No, it is
amber
A processor is in prD-failure
condition.
A DIMM is in prD-failure
condition.
One memory bank is valid, but
another bank is missing a DIMM.
One memory bank is valid, but
another bank has mismatched
DIMMs installed.
One memory bank is valid, but
another bank has an
unsupported DIMM type installed.
A redundant fan has failed.
Use internal component failure LEDs to
identify:
Missing components
Degraded components
Failed components
Improperly installed components
For corrective procedures, see the
Maintenance and Service Guide
on the
Documentation CD that ships with your
server.
Contact an HP authorized service provider
for replacement parts and service.
continued