HP Surestore 28/48-Slot with DLT7000 Digital Linear Tape SCSI-2 Drive and SCSI - Page 279

Drive Cleaning Errors

Page 279 highlights

Programmer's Tips Performance Tuning NOTE Drive Cleaning Errors If the drive cleaning problems persist, call an authorized service provider. Table B-1 Drive Cleaning Troubleshooting Problem Reason Solution A brand new tape is used and a drive cleaning icon is displayed. Debris from the tape manufacturing process was deposited on the drive head. • Clean the drive. • If the clean drive icon is displayed again within a short amount of time, replace the tape. An older, frequently used tape is loaded and a drive cleaning icon is displayed. An older, frequently used tape causes the cleaning icon to be displayed for the second time during a short period of time. Dust from frequent tape loads and unloads has probably built up on the tape and deposited on the drive head. The cleaning cartridge needs to be replaced or the tape may be damaged. (Damaged tapes can result in unnecessary use of the cleaning cartridge.) • Clean the outside of the tape cartridge using a damp cloth. • Clean the drive. • Verify the tape is readable by: - Clearing the error message. - Reading the tape again. • If the data tape can be read, back up data from the damaged tape to another tape, and discard the damaged one. • Replace the cleaning tape. Appendix B B- 9

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Appendix B
B-9
Programmer’s Tips
Performance Tuning
Drive Cleaning Errors
NOTE
If the drive cleaning problems persist, call an authorized service
provider.
Table B-1
Drive Cleaning Troubleshooting
Problem
Reason
Solution
A brand new tape is
used and a drive
cleaning icon is
displayed.
Debris from the tape
manufacturing process
was deposited on the
drive head.
Clean the drive.
If the clean drive icon is displayed
again within a short amount of time,
replace the tape.
An older, frequently
used tape is loaded
and a drive cleaning
icon is displayed.
Dust from frequent
tape loads and unloads
has probably built up
on the tape and
deposited on the drive
head.
Clean the outside of the tape cartridge
using a damp cloth.
Clean the drive.
An older, frequently
used tape causes the
cleaning icon to be
displayed for the
second time during a
short period of time.
The cleaning cartridge
needs to be replaced or
the tape may be
damaged. (Damaged
tapes can result in
unnecessary use of the
cleaning cartridge.)
Verify the tape is readable by:
Clearing the error message.
Reading the tape again.
If the data tape can be read, back up
data from the damaged tape to
another tape, and discard the
damaged one.
Replace the cleaning tape.