Konica Minolta bizhub 181 NC-503 User Manual - Page 239
Troubleshooting, Network printing, Scan to E-mail, NC-503, If network printing cannot be performed - toner
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9 Troubleshooting 9.2 Troubleshooting Network printing If network printing cannot be performed, check for the following. Problem Cause Remedy 1 Did the machine re- Yes A machine error (out of pa- Check the machine status ceive the print job? per, out of toner, etc.) oc- and correct the error. curred. No The data has not been re- Continue with 2. ceived. 2 Is there a response Yes The print destination port Specify the correct port. from pinging sent setting is incorrect. from the computer to the controller? The computer is temporar- Restart the computer. ily malfunctioning. The printer driver is not in- Follow the procedure to stalled correctly. correctly uninstall, then re- install the printer driver. No The machine is temporarily Restart the machine. malfunctioning. The network cable is dis- Correctly connect the ca- connected or the relay de- ble, or restart or replace the vice is faulty. relay device. The IP address and/or sub- Specify the correct IP ad- net mask is incorrectly dress and subnet mask. specified. Scan to E-mail Problem Transmission is not possible. Cause Remedy Page reference The connections are incor- Check the indicators on the - rect. hub and check the connec- tions. The settings necessary for Specify the necessary net- p. 4-1 the device are not regis- work settings. tered. The LAN cable is damaged. Replace the LAN cable. - 9-2 NC-503