Konica Minolta bizhub 181 NC-503 User Manual - Page 240
Scope Web Connection, Troubleshooting, NC-503
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Troubleshooting 9 Problem Cause Remedy Page reference Transmission is possible, but the image cannot be outputted at the recipient's terminal or computer. The recipient's terminal is not able to handle the sent image. Change the size, resolution and compression encoding method so that they are supported by the recipient's terminal, and then try sending the data again. p. 6-10 p. 6-19 The document was sent with no text inserted. With some e-mail applications, if an e-mail message is received containing no text and only an attached file, it may not be possible to open the attached file. Therefore, text should be inserted into the document that is sent. p. 4-25 PageScope Web Connection Problem Cause Remedy Page reference A connection to PageScope Web Connection cannot be established. The IP address for the device is not specified correctly. The URL setting in the Web browser is incorrect. Specify the IP address. In the "Address" box, type the IP address of the specified device. p. 4-7 p. 8-4 The settings in the Web browser are incorrect. Even though the device can be accessed, certain settings must be specified according to the network configuration in order to establish a connection. For details, contact your network administrator. If proxy settings are speci- Use the proxy settings in - fied with the browser and the browser to add the IP the IP address of this copi- address of this copier to er cannot be recognized by the list of exceptions that the proxy server, the Page- the proxy server will not Scope Web Connection use. window cannot be displayed. The LAN cable is damaged. Replace the LAN cable. - The text in the win- The browser is too small. Increase the size of the - dow is disorganized. browser. An appropriate font size is Specify an appropriate font - not selected. size for the computer and in the browser. "·" appears in the Depending on the browser, - - window. this character may appear. NC-503 9-3