Kyocera KM-6030 Scan System Operation Guide (Functions Edition) Rev-9 - Page 247

Error Codes Error Code E021 E022 E023 E024 E030 E031 E032 Cause of Error Procedure for Correction The destination for the e-mail is listed under the restricted domain names, or is not listed under the permitted domain name. • Check the restricted and/or permitted domain names, and adjust the settings as necessary. • Check to make sure that the destination email was entered correctly. The mail contained an e-mail address that Check to make sure that the destination e-mail the SMTP server can not find. address was entered correctly. The SMTP server is not operating properly. Check with your network administrator to find out whether or not the SMTP server is working properly. SMTP Authentication error. Consult with your network administrator to verify that the login Account Name and Password required for SMTP Authentication are correct. The destination computer can not be found. Either the Scanner File Utility is not running or it is already communicating with another scanner. • Check to make sure that the Scanner File Utility is running properly in that computer, or whether it is already connected to another scanner. • Check to make sure that there are no problems with any connections, such as checking that the network cables are connected properly. The scanner attempted to transmit image data, but the registered password did not match the password in the destination computer. Check the password that is set in the destination computer. During the Scan to PC operation, the hard disk on the destination computer ran out of available space. Increase the available space on the destination computer's hard disk and then try the operation again. Page A-3