Kyocera TASKalfa 3510i PrintFleet DCA Setup & User's Guide Rev- 4.2.1 - Page 23

19

PrintFleet Printer DCA

Using the Printer Data Collection Agent

Optimizer every 10 minutes, but new alerts are generated

approximately every 30 minutes.

Note

The scan interval is the time from the end of one

scan to the start of the next scan.

Note that the frequency with which files are transmitted to your

PrintFleet server is independent of the scan interval. By default, the

Printer DCA will perform a check every 5 seconds for any queued

files awaiting transmission. If there are any queued files, the Printer

DCA will attempt to transmit them to your PrintFleet server. In the

event that the transmission of a file is unsuccessful, the Printer DCA

will not attempt to transmit any other files, but will wait 30 seconds

and then attempt the transmission of the file again. It will

automatically continue to extend the retrial interval by 30 second

increments as necessary up to a maximum of 5 minutes. From that

point the Printer DCA will make an attempt every 5 minutes to

transmit the file until it is successful, at which point it reverts back

to the default 5 second interval and proceeds to transmit any other

queued files. This automatic throttling behavior prevents your

PrintFleet server from becoming overwhelmed by requests when it

is experiencing problems.

To change the scan interval:

1.

Under the

Scan

tab, make sure the correct scan profile is

selected from the

Scan Profile

list. For more information on

scan profiles, see “Managing scan profiles” on page 14.

2.

Under the

General

tab, in the

Transmission Options

area,

type or select the desired scan interval, in minutes, in the

Scan

Interval

box.

3. Click

Save

.

If necessary, you can force the Printer DCA to start scanning

immediately, regardless of the current scan interval. You might do

this if you have made changes to the Printer DCA configuration and

want to immediately see the result of those changes without waiting

for the next scheduled scan.

To force an immediate scan:

1.

Under the

Scan

tab, make sure the correct scan profile is

selected from the

Scan Profile

list. For more information on

scan profiles, see “Managing scan profiles” on page 14.

2.

At the bottom of the Printer DCA screen, click

Force Scan

.

Setting the

network timeout

The network timeout is the amount of time that the Printer DCA will

wait for a networked device to respond back with its information.

The default network timeout is 5000 milliseconds.

The network timeout only needs to be adjusted if the Printer DCA is

not discovering networked devices. If, when you perform a Printer

DCA scan, certain networked devices are not being discovered, you

may need to increase the network timeout (for example, you might

Section	Page
PrintFleet Printer DCA	1
Table of Contents	3
Chapter 1 Introduction	5
1.1 Device support	5
1.2 Obtaining software updates	6
1.3 Contacting Technical Support	6
Chapter 2 Using the Printer Data Collection Agent	7
2.1 Obtaining/Distributing the Printer DCA software	8
2.2 Installing and activating the Printer DCA	8
2.3 Managing the Printer DCA service	12
Installing and starting the Printer DCA service	12
Setting up the Printer DCA as a scheduled task	12
2.4 Configuring communication settings	13
Changing and testing the communication method and port	13
Using proxy settings	14
Changing the web service settings	15
Enabling Intelligent Update	16
Enabling Remote Configuration	16
Troubleshooting Printer DCA communication problems	16
2.5 Configuring network scan settings	17
Managing scan profiles	18
Specifying which devices to scan	18
Enabling scanning of network and/or local devices	21
Enabling broadcast scanning	21
Enabling Rapid Scan	22
Enabling Printer Job Language (PJL)	22
Setting the scan interval	22
Setting the network timeout	23
Setting the Local Print Agent timeout	24
Setting the number of SNMP retries	24
Using Focus Scans	25
Storing SNMP community strings	25
Masking private data	26
Enabling SNMP traps	27
Disabling real time Printer DCA status	27
Setting the WebPage timeout	28
2.6 Viewing queue, archive, and log files	28
Deleting old archive and log files	29
2.7 Configuring language and read/write settings	30
2.8 Updating the Printer DCA software	31
2.9 Reviewing the End User License Agreement (EULA)	31
2.10 Understanding the network load associated with the Printer DCA	31
2.11 Printer DCA Command Line Options	32
Chapter 3 Managing local devices with Local Print Agent	33
3.1 Installing Local Print Agent	33
3.2 Managing Local Print Agent	34
Starting the Local Agent Management tool	35
Scanning for Local Agent installations	35
Changing the active user for Local Agent Management	35
Interpreting the Local Agent Management scan results	36
Performing a Push Install of Local Print Agent	37
Uninstalling Local Print Agent	37
Checking the data returned by Local Print Agent	37
Rescanning specific IP addresses	38
Configuring a Local Print Agent installation	38
Viewing Local Print Agent log files	39
Changing the Local Print Agent version to install	39
Chapter 4 Printer DCA Settings in PrintFleet Optimizer	41
4.1 Managing Printer DCA installations	41
Generating PIN Codes for Printer DCA	41
Managing Printer DCAs	42
Remotely managing Printer DCA installations using Semaphore	43
4.2 Troubleshooting stale data issues	44
4.3 Providing technical support	44
4.4 Distributing software updates	45
Appendix A Printer Data Collection Agent Checklist and Installation Requirements	46
Index	48
A	48
C	48
D	48
E	48
F	48
H	48
I	48
L	48
M	48
N	48
O	48
P	48
Q	49
R	49
S	49
T	49
U	49
V	49

Kyocera TASKalfa 3510i PrintFleet DCA Setup & User's Guide Rev- 4.2.1 - Page 23

Setting the network timeout, Setting the, network timeout

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